Tag Archives: Wiru/WRD

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Message: -1: Access to the path ‘OTALog’ is denied.

Problem: WRD is not getting start

How to Solve:
Please follow below steps to resolve

Note: Wiru/wrd is running on server machine only and it must be restart from version 7 folder only

Screenshot 1: Right click on ezee Version 7 icon and go for open file location

Screenshot 2: Give access to OTA Logs, OTA_logs, Wiru Logs (All 3 folders as per below)


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How to clear past date inventory log (WIRU) in eZee Frontdesk 7.0?

Problem:

How to Solve:
Open WIRU_Log folder in application folder.  Open current date log file.

Suppose FD working date is 27-Aug-2018, so in this folder WIRU_Log_20180827.txt was generated.
in that file Search for word “inventory not updated due to dates passed.” 
 
If you found this caption in that file then download tool using below link.
 
1. STOP eZeeWIRU.exe.
2. Put this tool  in application folder on server machine and run it.  
3. Then start eZeeWIRU.exe
4. Check WIRU pushing inventory or not.
If you are still not facing issue, please contact live support. 
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Error: Wiru / WRD is stopped working in eZee Frontdesk 7.0

Problem:

How to Solve:
Kindly follow below steps to active WIRU / WRD

Note: Wiru/wrd is running on server machine only and it must be restart from version 7 folder only

Screenshot 1:
Close the software

Screenshot 2:
Right click on ezee Version 7 icon and go for open file location

Screenshot 3:
Find out eZee Wiru option and right click on it and go for run as administrator

Screenshot 4:
Find out eZee WRD option and right click on it and go for run as administrator 

Note: Kindly wait to come count as 0 then only minimize it

Screenshot 5:
Here you can see that wiru/wrd pop up will be open

Note: Make sure that auto-start option will be marked for both to start it automatically 

Screenshot 6:
Now open software and check

Video: