Tag Archives: void transaction

Print Form

Is it Possible to Reactivate/Undo Reservation which are Marked as No Show/Cancelled/Void in eZee Frontdesk?

Problem:
How to Access:

We can only reactivate/ undo  No Show & Cancelled reservations. Voided Reservation cannot be activate again.

Reservation Type Reactivate on Current Day Reactivate After Night Audit
No Show Reservation Yes No
Cancelled Reservation Yes No
Voided Reservation No No

Location:
eZee Front office >> Front Office >> Reservation list or booking list

User Privilege:
Reservation/Booking >> Activate Cancelled booking, Activate Cancelled Reservation, Active No Show Booking, Active No Show Reservation

How to Access:
Please follow below steps to reactive reservation

No Show Reservation
Screenshot 1:

Screenshot 2:

Cancelled Reservation
Screenshot 1:

Screenshot 2:

Voided Reservation
Screenshot 1:

Print Form

How to void a checked in room transaction in eZee Frontdesk 7.0?

Location:
eZee Front desk >>  Back Office >> Undo Transaction tab >> Void Transaction

Pre-requisite:
eZee Front desk Configuration >> Master >> Reason / Remark >> Category >> Void Transaction (Room Operation) 

How to Access:
You can perform void checked in transaction by following the below steps

Screenshot 1:

Screenshot 2:

Print Form

How to Void booking from eZee Absolute?

To Void any booking from Absolute, you can refer Void Transaction, After clicking on Void Transaction, you can select a reason, if there is no reason preloaded, you can click on + to add a new reason.

From Stay View:

Screenshot 1:

From Reservation List / Arrival List / Departure List

 

Screenshot 2: