Tag Archives: undo checkout

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Is it possible to do undo checkout in eZee Absolute?

Yes, It is possible.

Note: Undo checkout is possible only before night audit.

Reason: After Night audit, we locked all data for the previous date and that can not be changed, also by performing night audit, you will move to next day, so can not make changes in previous working date

How to Access: In order to perform undo checkout operation please follow the below steps and video.

Location: eZee absolute PMS stay view >> Click on Front Office >> Departure List.

User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Front Office >> Access To Allow Undo CheckOut

Screenshot -1: Go to the Departure list.

Screenshot-2: Search for the guest you checked out >>> select the transaction >>> click on undo checkout button.

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How to undo check out or a hotelier accidentally checked-out, is it possible to reverse/undo check-out in eZee Frontdesk?

Location:
eZee Front desk >> Front Office >> Guest Ledger >> Looking For – Checked out >> Search 

User Privilege:
eZee Front Desk configuration >> Configuration >> User >> Edit >> Operational Privilege >> allow to do undo check-out >> Save

How to Access:
Must follow below clause,
1. Undo check-out should have been done on same day. Not allowed after night audit.
2. The user should have the privilege to Undo check-out
3. Keep today’s date in stay view  and do it.

Please follow below steps to do perform undo check-out.

Screenshot 1:

Screenshot 2:

Screenshot 3:

Screenshot 4:

Video: