Tag Archives: suspense

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Error: Sorry, You cannot perform check in process. Reason: This room is in suspense status

Problem:  When you take check in from stay view, getting below error:
How to Resolve: Kindly close this all ezee software, Download this tool and exract it
And follow below steps:

Screenshot 1:

Screenshot 2:

Other solution:
A guest, in this previous date’s room is yet not checked out and the room is in Due Out stage.
Solution: Go to past date and search the due out  transaction, checkout the guest and then, will be able to take new reservation/check-in, in the same room.