When the guest will pay an amount against the room charges then we can make an entry of that payment in the system by cash or bank.
We can make an entry of the payment collected from the guest by Cash or bank and we can select a sub-type method by which the guest paid the charges in the cash/bank master type. Ex: bank >> Credit card / Net banking.
Payment Modes: A POS transaction is the instance where a transaction is finalized or the instance where a customer tenders payment in exchange for goods and services. Any form of payment can be used such as cash, debit cards, credit cards, mobile payments,
Location: eZee Optimus >> Switch to Back >> Master >> Payment
User Privilege: eZee Optimus >> Switch to Back >> Settings >> User >> back office >> Payment eZee Optimus >> Switch to Back >> Settings >> User >> front office >> Allow to Quick Pay
Screenshot 1: Add New/Edit >> Add payment type information Screenshot 2: There are 3 types of payment 1. Cash
2. Bank 3. Posting: This is use to do Room Posting
Active Surcharge: A surcharge, also known as checkout fee or merchant service fee, is an extra fee charged by a merchant when receiving payment by cheque, credit card, charge card or debit card but not cash.
Troubleshoot: When we use selected payment then we have to tick mark on new payment type to visibility in the list. Need to tick mark newly added payment type.
What is Due Amount Gratuity? Gratuity is called guests tip for your staff. Customer says that “Keep the change” offer gratuity in terms of due amount. Example: Restaurant Bill is 2281 and customer paid 2500 so request to keep change – 219
Location: eZee Burrp >> Take order (Dine-in, Take away, Delivery) >> Settlement
How to access: Please check below screenshot to calculate automatic gratuity
Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Settlement Type
Privilege: eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Configure Settlement type.
Screenshot 1: Click on New/Edit >> Add/Edit Details >> Add payment type information >> Payment Option: Select payment option as per requirement.
Screenshot 2: Receipt number: Select the format in which the receipt number should be generated.
Screenshot 3: Surcharge: A surcharge, also known as checkout fee or merchant service fee, is an extra fee charged by a merchant when receiving payment by cheque, credit card, charge card or debit card but not cash.
What is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account. Guest from the corporate company had meal in the restaurant and we allow them to pay after 15 days or 30 days instead of instant payment. Bill amount will be posted to Company’s Ledger account.
How to access: Refer below steps to use city Ledger Account
Screenshot 1: Create city ledger account eZee Burrp Backoffice >> Configuration >> Payment Account >> Accounts Screenshot 2: Bill posting on city ledger from receipt settlement window Note: Most of the Corporate, Travel Agents, and Hotel sign contract with POS outlet where they give regular business and later they will pay on behalf of guest’s eating in the POS outlet.
POS is offered a specific credit limit for a specific time frame.
The Company can clear the dues by the agreed time frame on monthly / quarterly basis. The dues are added to the account whenever the company employee visit outlet and the company can have the convenience of paying it once every month.
Here we will send invoicing to company for due payment details
Screenshot 3: Generate invoice for due payment
Screenshot 4: Generate invoice for due payment to send company Note:
When the company makes payment for all unsettled bills, We can add this payment using payment posting option as shown in below screenshot. Once ledger payment is received, due balance will automatically get adjusted, however, payment need to be posted in associated folio/invoice in order to settle the due bills.
Screenshot 5: Payment posting on city ledger account when get payment from company Screenshot 6: Payment post on city ledger account again room folio which is due Screenshot 7: Take payment Screenshot 8: Assign and Mapped again due payment Screenshot 9: City Ledger Invoice for company