How to Access:
We can only reactivate No Show & Cancelled reservations. Voided Reservation cannot be activate again.
||Reactivate on Current Day
||Reactivate After Night Audit
|No Show Reservation
eZee Front office >> Fron Office >> Reservation list or booking list
How to Access:
Please follow below steps to reactive reservation
No Show Reservation
What is Complimentary room?
Complimentary room mean you don’t have to pay rooms rent and give to guest free of cost their services.
eZee Front Desk >> Front Office >> Walk-in / Reservation / New Booking
General Settings >> Allow to Give Complementary Rates
How to access:
Please refer below screenshots for more details:
Screenshot 1: Walk-in
Screenshot 2: Reservation / Booking
What is Email Notification?
Email Notifications alert for guest on user operations like Check in/Reservation/Checkout
eZee FrontDesk Configuration >> Advance Settings >> Notification >> Email
eZee FrontDesk Configuration >> Advance Settings >> Miscellaneous >> Letter Template
Note: Guest will get email voucher on email that added in General information
How to Access: Make sure, you have email account configured correctly in order to send an email.
1. You need email notification license to activate notification
2. When you take any reservation, it is compulsory to add email address for email notification
3. Test email should be gone successfully
Screenshot 1: Create email template (You can add your email voucher email template)
Screenshot 2: Add Email account user ID & Password ( For Guest Reservation voucher active below Reservation Mail Settings)
If you find out reservation mail settings grayed out, turn notification off and check
Screenshot 3: Map that email template
Note: Hotel users will get this email notification, check on attachment to get folio
Screenshot 4: You must have to set export path from FDC >> Advance Settings >> General >> Export Path
Related Link: How to configure Gmail email configuration in eZee Frontdesk 7.0?
Kindly open link in browser and download below tools:
You need to fill booking structure which has .CSV format to import future reservation / bookings.
We must need below to import file:
- First Name
- Last Name
- Room Type
- Room Revenue for stay
- Total Revenue for stay
Following points needs be considered while importing reservation.
- Date format should be DD-MM-YYYY
- Booking should not be duplicated
After filling Booking structure Please refer screenshot for detail instruction.
Run the attached reservation importing tool in eZee Folder
Below is GIF for performing a new Reservation in eZee Frontdesk: