Tag Archives: reprint

Print Form

How to reprint a receipt/bill in eZee Optimus?

Sometimes a POS bill might fail to print properly which could be the result of printer issues like ink failure, paper got stuck to the printer etc.

Follow the below steps to reprint a receipt.

Video:-

Step 1: Go to Order Summary>> Select the Order >> Click on Print to print the receipt.

Step 2: Reprint  receipt/bill of past dates.

  • Go to Order Summary >> Select the Date  >> Select the Receipt >> Click on Print.

             Optimus 2.0 Desktop Application.

Video:-

 

Step 1: Go to Order Summary.

Step 2Select the Order >> Click on Print to print the receipt.

 

Reprint  receipt/bill of past dates.

Step 1: Go to Order Summary >> Select the Date >> Go to Completed Orders.

Step 2: Select the Receipt >> Click on Print.

 

Optimus 2.0:

 

 

 

Print Form

How to reprint a KOT(Kitchen Order Ticket) in eZee Optimus?

Once the order is placed (finished)and if the server needs to print a copy of KOT(Kitchen Order Ticket) again, then the user has to re-print a KOT(Kitchen Order Ticket) for that order.

Perform the below steps to re-print a KOT(Kitchen Order Ticket).

Video:-

Step 1: Go to Order Summary >> Select the Order >> Click on Reprint KOT.

Step 2: Select the Item which needs to be reprinted and Click on Print.

 

           Optimus 2.0 Desktop Application.

Video:-

Step 1: Go to Order Summary >> Select the Order >> Click on Reprint KOT.

Step 2Select the Item which needs to be reprinted and Click on Print.

  • User Privilege:-
    To reprint the KOT, user should have the right for ” Reprint KOT “. Refer to the below screenshot