Tag Archives: Receipt

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How to apply open discount on Receipts in eZee Burrp?

What is Open Item?
When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an Open discount.

Location:
eZee Burrp BackOffice >> Outlet >> Masters >> Discount Type.

Privilege:
eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Select User >> Priviledge >> Food & Beverages >> Receipt Operations >> Change rates/discount/tax, Add Cah discount on Item/Receipt.

Screenshot 1: Add the discount name, select Apply on receipt, check-mark on Open Discount, add discount amount/percent and Save. Restart eZee Burrp after configuring the discount.

Screenshot 2: To apply the receipt discount before applying tax.
Go to: eZee Burrp BackOffice >> Configuration >> Cost Center >> Outlet Operation >> Miscellaneous >> Select Discount Type: receipt discount before applying tax >> Save

Screenshot 3: Open eZee Burrp >> Receipt >> Click on discount icon(highlighted with number 1) >> Select Discount on Receipt >> Apply >> Add amount >> Finish.

Screenshot 4: To check the applied discount select Bill Detail(highlighted with 1).

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Message: Selected KOT is already in use in eZee Burrp 7.0?

Why you get ‘Selected KOT is already in use’, message on voiding KOT?
You have created a receipt of this KOT. So if the receipt generated of that particular KOT is not voided and before voiding the receipt you are voiding the KOT then you will get the above-mentioned message.

Location:
eZee Burrp >> Transaction >> KOT 

Screenshot 1: Getting Alert message ‘Selected KOT is already in use’.

Screenshot 2: To void the receipt we need to search the receipt number for the particular KOT.
Go to: eZee Burrp BackOffice >> Report view >> Transaction Report >> Receipt VS KOT >> enter the KOT number >> Fetch the report >> In the report you will get the receipt number for the particular KOT number.

Screenshot 3: Go to: eZee Burrp >> Transaction >> Receipt

Screenshot 4: Void the receipt of that particular KOT.

Screenshot 4: After voiding the receipt you will be able to void KOT successfully.

Screenshot 6: The KOT will be generated for voided items

Screenshot 7: Void Receipt Report

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How to Void Receipt in eZee Burrp 7.0?

Location:
eZee Burrp >> Transaction >> Receipt

Privilege:
eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Food & Beverages >> Receipt Operations >> Void Receipt items, Void Receipt for Audited dates, Void Receipt for Open dates
eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Property Configuration >> Master Configuration

How to Access?
Please follow the below steps.

Screenshot 1: Create Void Reason: 
Go to: eZee Burrp BackOffice >> Configuration >> Masters >> Void Reason >> New >> Category: Outlet transaction >> Add void reason >> Save

Screenshot 2: Void Receipt with the help of configured reasons.

Screenshot 3: To add void reason manually(via keyboard)
Add this privilege to get the keyborad selection icon: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Property Configuration >> Master Configuration
Note: Restart eZee Burrp after updating the privilege.

Screenshot 4: Void Receipt Report

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How to hold receipt and fire receipt in eZee Burrp 7.0?

Hold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). Now the guest requests to serve soup first, followed by meat and dessert.

Hold Item: Hold operation is used to hold a particular item by not displaying these items in KOT. Thus the kitchen staff will not prepare these items as this is not mentioned in the KOT sent by the restaurant.  In this case, it will hold meat and dessert.
Fire Item: Fire operation is used to unhold the items, which means using this operation the item is to be served to the guest, by first generating its KOT with the help of which the Kitchen staff will prepare the item. In this case, it will fire meat first and then dessert.

User Privilege:
Food & Beverages >> KOT Operations >>  ability to hold KOT/ ability to fire KOT/ Clear hold KOT-Receipt.

Screenshot 1: On the receipt screen:- Click on the icon highlighted as ‘2’ >> Hold Order.

Screenshot 2: You will get the hold icon on the table whose order is on hold.

Screenshot 3: To unhold(fire) the receipt:- Click on hold receipt >> Select the hold order >> Ok

Screenshot 4: The receipt screens will display >> click on Print & Finish 

 

 

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How to export the folio/receipt/voucher in xls or any other format in eZee Frontdesk 7.0?

Location:
eZee Front Desk Configuration >> Advance Setting >> Printing >> Duplicate copy settings

How to access:
Please find the below steps for exporting the folio/receipt/voucher in xls or any other format.

Screenshot 1: Uncheck all the options under duplicate copy settings.

Screenshot 2:  If the duplicate copy settings are checked mark you will not able to see the export icon on folio preview.

Screenshot 3: Then you will get the export icon on the top right corner while previewing the folio and then you can export it by selecting the path and save it as per the required files format.

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How to reset bill/receipt number and prefix in eZee Frontdesk 7.0?

What is reset  Invoice Number?
We want to reset our invoice numbering with 001 as per new financial year

Example: 31st March is my last day of the last financial year and 1st April is the new financial year.
31st  March Invoice No. – INV1230
1st April Invoice No. – INV001

Location:
eZee FrontDesk Configuration >> Advance Settings >> General >> Document Settings >> Advance Prefix Settings

How to access:
Please refer below screenshots to reset Bill / Invoice number and prefix

Note: Kindly perform these settings on the server machine, and restart the eZee software after saving the configuration.

Screenshot 1:
1. Type of Number – Auto ( Automatically Invoice number will come) / Manual ( You have to manually add number on invoice)
Set advance prefix settings as per your requirement
2. Advance prefix settings – None (Always number sequence will continue) , Yearly (Number will reset on yearly basis) , Monthly ( Set number will start on 1st date in every month) , Daily ( Everyday your number start with set invoice setting)
3. Prefix – Text that you want before bill number
4. Start# – Your bill start number

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How to add kitchen wastage in receipt in eZee Burrp 7.0?

Location:
eZee Burrp >> Transaction >> Receipt >> All Receipt >> Select Receipt >> Void >> Wastage

Pre-requisite:
eZee Burrp >> Dine -in >> KOT >> Make Receipt

How to Access:
Please follow the below steps to check error

Screenshot 1:
Go to Transaction >> Receipt

Screenshot 2:
Recall your receipt and void it

Screenshot 3:

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How to set receipt printer in eZee POS Backoffice 7.0?

There are 3 different receipt printing settings available
1) Guest check
2) Receipt
3) Fiscal Receipt

Prerequisite:
eZee Burrp Back Ofice >> Tools >> Printer Template >> Windows or line printer >>Set  receipt template

1) Guest check: Guest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menu items, quantity,and the amount which the guest has ordered. Please find the below steps for the setting template for the same.

Note: Guest check can be printed as non fiscal. Also if the non fiscal is not avaible is the devise user can print the guest check on an normal printer.

Screenshot 1:  By using Order Type

Screenshot 2:  By using Burrp setting

2) Receipt:  Once receipt gets settled System will print Template set on Receipt printer.

Screenshot 1 By using order type

Screenshot 2: By using Burrp setting

 

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How to merge split receipt in eZee Burrp 7.0?

Location:
eZee Burrp >> Order Type >> Dine in >> KOT >> Make Receipt >> Print & Finish >> Merge Receipt

Prerequisite:
eZee Burrp Backoffice  >> Configuration >> User Configuration >> User Operation >> Privilege >> Receipt Operation >> Ability to merge receipt

How to access:
Please follow below steps to merge receipts. Here, you have to make merge multiple receipts

Screenshot 1:

Screenshot 2:

Screenshot 3:

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How to set different auto receipt no. in eZee Frontdesk & Burrp 7.0?

Currently, payment type single receipt number is used by Frontdesk and Burrp as per print. Here you can set different auto receipt no with below settings. 

How to access:
Refer below screenshot to create shortcuts.

Note: You have turn on settings from frontdesk as well burrp back office to set different receipt number.

Screenshot 1: Frontdesk
eZee Front desk Configuration >> Advance Settings >> General Settings >> Invoice Settings 

Scrrenshot 2:
Click on right top 3 bullet points >> Settings >> Option >> Display >> Print Option

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How to Give Discount on POS Bill in POS Burrp 7.0?

Guest Check (Receipt):  Click on “Make Receipt”, in order to generate a Guest Check upon guest request.

Order Punching window appears next to finalize the changes, such as applying discount, Loyalty Card, or Modification in item name, rate or Tax.

And when generating receipt from the KOT appears the same window with New Receipt caption and couple of more buttons such discount, Bill detail option.

Discount window gets open, when click on the discount Icon.  There are 2 different types discount available, Discount on receipt and Discount on Item(s).

Software does provide facility use predefined discount as well as Open Discount.

 

Predefined discount appears as:

 

And open discount allows user to enter any number either in percentage or amount.

 

Click on “Apply” button to apply discount on the receipt or the item.

 

After done with all the changes, Click on “Print & Finish” button when ready to take print out of Guest Check.

 

Sample of Guest Check (Receipt)

 

 

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How to Make Receipt From KOT in Dine in eZee POS Burrp 7.0 ?

System generates KOT when we punch an order from Dine IN, and KOT icon appears on table.

More KOT related operations appears when click on Table again (Icon (Notepad + Pen) indicates Table is in KOT mode.) such as modification in the order, reprint KOT, to transfer Order to another table, see the receipt preview.

 

Guest Check (Receipt):  Click on “Make Receipt”, in order to generate a Guest Check upon guest request.

Order Punching window appears next to finalize the changes, such as applying discount, Loyalty Card, or Modification in item name, rate or Tax.

Please note that, It is the same window (order punching window) for KOT and receipt with couple of changes.

When punching an order & generating KOT, window does show NEW KOT caption. Also KOT does not have discount option available.

And when generating receipt from the KOT appears the same window with New Receipt caption and couple of more buttons such discount, Bill detail option.

User can perform different operation on the receipt such as Discount, Modification in Rate, Item name or Tax.

After done with all the changes, Click on “Print & Finish” button when ready to take print out of Guest Check.

 

Sample of Guest Check (Receipt)