How to Solve:
Please find the below steps to resolve the above error :
Step 1: Hold the Windows Key and press “R” to bring up the Run window.
Step 2: Type “regedit“, then press “Enter” to bring up the Registry Editor.
eZee Burrp BackOffice >> Outlet >> Item configuration >> Recipe >> New
How to access:
Kindly follow the below steps.
Screenshot 4: Select the separate template and check mark on Print recipe. After that, you will get 3 sections on left side namely recipe header, recipe details, recipe footer. Right click on each section and add the fields as per your requirement to show in KOT.
Screenshot 5: Restart Zee Burrp: eZee Burrp >> Order type >> Punch order >> Print & Finish
Screenshot 6: Print preview of Kot.
eZee Burrp >> Settings
How to access:
“Auto page cutting” in Burrp, If you are unable to get the cut print for receipt and on the same printer, you are able to get the cut print of KOT. For WEP Printer,
POINTS TO CHECK:
Which company printer are you using (eg. Epson, star, WEP)
Check the printer settings ( Printer preferences >> Layout ) you will be able to see the dropdown where you have to select the “cut” option and save it.
If you are using the STAR printer then check the settings in Burrp ( Setting >> peripherals >> Misc. setting >> check mark “Is star printer”)
When there is a Star printer then only we need to check mark that option from Misc. Setting.
If you have selected the “cut” from Drop down and still the option “Is star printer” is checked mark then it will not Cut KOT even if KOT auto page cutting option check marked.
eZee POS Back Office >> Tools >> Printing Template >> Windows/Line Printer >> KOT Template
How to Access:
Below is steps for reference
Screenshot 1: Windows Printer
Screenshot 2: Line Printer
Screenshot 3: Receipt