Tag Archives: print

Print Form

Error: Index and length must refer to location within the string. Parameter name: Length [convertDate]

Problem:

How to Solve:
eZee Frontdesk >> Open Room >> Folio Summary >> Edit folio >> Save again and now check invoice folio

Print Form

Error-1: Invalid printer specified.

Problem 1:

Problem 2: Windows not allowing you to set the default printer.

How to Solve:
Please find the below steps to resolve the above error :

Screenshot 1:
Step 1: Hold the Windows Key and press “R” to bring up the Run window.
Step 2: Type “regedit“, then press “Enter” to bring up the Registry Editor.

Step 3: Navigate to the following location:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ Windows

Step 4: Right-click on the “Windows” folder, then choose “Permissions…“

Screenshot 2:

Step 1: Highlight “Administrators“, then check the “Full Control” box, then click “OK“.

Step 2: Highlight your username, then check the “Full Control” box, then click “OK“.

Screenshot 3: Try to set your default printer again.

Print Form

How to add the recipe of menu items and print it in KOT in eZee POS 7.0?

Location:
eZee Burrp BackOffice >> Outlet >> Item configuration >> Recipe >> New

How to access:
Kindly follow the below steps.

Screenshot 1: Add the recipe & ingredients and save.

Screenshot 2: Add recipe in the menu item and save.

Screenshot 3: Restart eZee Burrp: eZee Burrp >> Order Type >> Select the recipe mode >> select the menu item

Screenshot 4: Select the separate template and check mark on Print recipe. After that, you will get 3 sections on left side namely recipe header, recipe details, recipe footer. Right click on each section and add the fields as per your requirement to show in KOT.

Screenshot 5: Restart Zee Burrp: eZee Burrp >> Order type >> Punch order >> Print & Finish

Screenshot 6: Print preview of KOT

Print Form

How to enable auto page cutting for (KOT & Receipt) in eZee Burrp 7.0?

“Auto page cutting” option used to auto cut print in Burrp.

For WEP Printer point to check:
1. Which company printer are you using (eg. Epson, star, WEP)
2. Check the printer settings ( Printer preferences >> Layout ) you will be able to see the drop-down where you have to select the “cut” option and save it.
3. If you are using the STAR printer then check the settings in Burrp ( Setting >> peripherals >> Misc. setting >> check mark “Is star printer”)
Note: When there is a Star printer then only we need to check mark that option from Misc. Setting.

Location:
eZee Burrp >> Settings >> Peripheral >> KOT Printer Settings

How to access:
Follow below steps to set auto page cutting settings

Screenshot 1: Go to Settings

Screenshot 2: then go to Peripheral

Screenshot 3: Receipt Printer Template
Note: This is for line printer only, For windows template it is hard coded as enabled

Screenshot 4: KOT Printer Template

Screenshot 5: Star Printer Setting
If you have selected the “cut” from Drop down and still the option “Is star printer” is checked mark then it will not Cut KOT even if KOT auto page cutting option check marked.