How to Solve:
Please find the below steps to resolve the above error :
Step 1: Hold the Windows Key and press “R” to bring up the Run window.
Step 2: Type “regedit“, then press “Enter” to bring up the Registry Editor.
eZee Burrp BackOffice >> Outlet >> Item configuration >> Recipe >> New
How to access:
Kindly follow the below steps.
Screenshot 4: Select the separate template and check mark on Print recipe. After that, you will get 3 sections on left side namely recipe header, recipe details, recipe footer. Right click on each section and add the fields as per your requirement to show in KOT.
Screenshot 5: Restart Zee Burrp: eZee Burrp >> Order type >> Punch order >> Print & Finish
Screenshot 6: Print preview of KOT
“Auto page cutting” option used to auto cut print in Burrp.
For WEP Printer point to check:
1. Which company printer are you using (eg. Epson, star, WEP)
2. Check the printer settings ( Printer preferences >> Layout ) you will be able to see the drop-down where you have to select the “cut” option and save it.
3. If you are using the STAR printer then check the settings in Burrp ( Setting >> peripherals >> Misc. setting >> check mark “Is star printer”)
Note: When there is a Star printer then only we need to check mark that option from Misc. Setting.
eZee Burrp >> Settings >> Peripheral >> KOT Printer Settings
How to access:
Follow below steps to set auto page cutting settings
Screenshot 1: Go to Settings
Screenshot 2: then go to Peripheral
Screenshot 3: Receipt Printer Template
Note: This is for line printer only, For windows template it is hard coded as enabled
Screenshot 4: KOT Printer Template
Screenshot 5: Star Printer Setting
If you have selected the “cut” from Drop down and still the option “Is star printer” is checked mark then it will not Cut KOT even if KOT auto page cutting option check marked.
eZee POS Back Office >> Tools >> Printing Template >> Windows/Line Printer >> KOT Template
How to Access:
Below is steps for reference
Screenshot 1: Windows Printer
Screenshot 2: Line Printer
Screenshot 3: Receipt