In some cases what happened was the guest booked for a few days but due to some reason he checked out 1 or 2 days before but we need to take full payment from the guest.
If the guest checked out before few days we have to amend the stay of the guest due to which the room charges and payments are not balanced so in that case, we can post the manual room to charges to the guest Folio by which the Payments and room charges will be balanced.
Refer to the below information on how we can post the manual room charges on Guest Folio.
What is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account. Guest from the corporate company had meal in the restaurant and we allow them to pay after 15 days or 30 days instead of instant payment. Bill amount will be posted to Company’s Ledger account.
How to access: Refer below steps to use city Ledger Account
Screenshot 1: Create city ledger account eZee Burrp Backoffice >> Configuration >> Payment Account >> Accounts Screenshot 2: Bill posting on city ledger from receipt settlement window Note: Most of the Corporate, Travel Agents, and Hotel sign contract with POS outlet where they give regular business and later they will pay on behalf of guest’s eating in the POS outlet.
POS is offered a specific credit limit for a specific time frame.
The Company can clear the dues by the agreed time frame on monthly / quarterly basis. The dues are added to the account whenever the company employee visit outlet and the company can have the convenience of paying it once every month.
Here we will send invoicing to company for due payment details
Screenshot 3: Generate invoice for due payment
Screenshot 4: Generate invoice for due payment to send company Note:
When the company makes payment for all unsettled bills, We can add this payment using payment posting option as shown in below screenshot. Once ledger payment is received, due balance will automatically get adjusted, however, payment need to be posted in associated folio/invoice in order to settle the due bills.
Screenshot 5: Payment posting on city ledger account when get payment from company Screenshot 6: Payment post on city ledger account again room folio which is due Screenshot 7: Take payment Screenshot 8: Assign and Mapped again due payment Screenshot 9: City Ledger Invoice for company