Problem:
How to Solve:
You have to take deposit in payment details as per below screenshot:
Location:
eZee Frontdesk >> Edit Transaction / Room >> Payment Details
Screenshot 1:
Screenshot 2:
Untick deposit box
Screenshot 3:
Problem:
How to Solve:
You have to take deposit in payment details as per below screenshot:
Location:
eZee Frontdesk >> Edit Transaction / Room >> Payment Details
Screenshot 1:
Screenshot 2:
Untick deposit box
Screenshot 3:
Location:
eZee POS Back Office >> Configuration >> Payments and Accounts >> Settlement Type
Privilege:
eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Configure Settlement type.
Screenshot 1: Click on New/Edit >> Add/Edit Details >> Add payment type information >> Payment Option: Select payment option as per requirement.
Screenshot 2: Receipt number: Select the format in which the receipt number should be generated.
Screenshot 3: Surcharge: A surcharge, also known as checkout fee or merchant service fee, is an extra fee charged by a merchant when receiving payment by cheque, credit card, charge card or debit card but not cash.
Location:
eZee Front Desk >> Edit transaction >> Rate Information
How to access:
In order to merge folios, you have to click on letter “M” letter
Screenshot 1:
Screenshot 2:
Screenshot 3:
Related Question: How to split folio in eZee Frontdesk?
Location:
eZee Front Desk >> Edit transaction >> Folio Summary >> New
How to access:
In order to split folio, you must have two folios.
Screenshot 1:
Add new folio to split folio
Screenshot 2:
Screenshot 3:
As two folio are done, go to the rate information tab, click on letter “S” letter to split rent
Screenshot 4:
Here you can split folio – equally that option will automatically split charges equally and manually that option will allow to insert the charges manually
Related Question: How to merge/combine a split folio in eZee Frontdesk?
After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode.
Receipt related option appears, after clicking on the table.
Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount.
Settlement Window appears with the bill detail and payment type.
Cash is the one of the 4 different payment method available in the system.
Enter the amount, guest has paid in the “Amount Paid” field.
Once selected your payment method and required option, click on “ADD” button given on the Bottom left corner to complete payment process.
*Note: When it is Cash payment and guest has given more payment then actual, software does show Change due window to notify Cashier, how much amount to be given back.
For an example, Total bill amount is $470 but guest has paid $500. When entered $500, system gives us Change Due window
Problem:
How to Solve:
Here we have to refund amount to guest as extra amount taken by mistake. To refund amount, follow below steps:
Location:
eZee Frontdesk >> Edit Transaction / Room >> Payment Details >> Refund
User Privilege:
Payment >> Ability to refund
Screenshot 1:
Screenshot 2:
Screenshot 3:
Screenshot 4: Daily Refund Report