Tag Archives: Order

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How to hold KOT/ fire KOT in eZee Burrp 7.0?

Hold item and Fire item are basically the communication between the restaurant and the kitchen. Suppose the guest orders 3 items(soup, meat, and dessert). Now the guest requests to serve soup first, followed by meat and dessert.

Hold Item: Hold operation is used to hold a particular item by not displaying these items in KOT. Thus the kitchen staff will not prepare these items as this is not mentioned in the KOT sent by the restaurant.  In this case, it will hold meat and dessert.
Fire Item: Fire operation is used to unhold the items, which means using this operation the item is to be served to the guest, by first generating its KOT with the help of which the Kitchen staff will prepare the item. In this case, it will fire meat first and then dessert.

User Privilege:
Food & Beverages >> KOT Operations >>  ability to hold KOT/ ability to fire KOT/ Clear hold KOT-Receipt.

Screenshot 1: Select the item >> Click on the icon highlighted as ‘2’ >> Hold order

Screenshot 2: You will get the hold icon on the table whose order is on hold.

Screenshot 3: Whenever you want to unhold(fire) the order. You can directly click on the table and proceed ahead accordingly with the order.

Related link:
How to hold item and fire item in eZee Burrp 7.0?
How to hold receipt and fire receipt in eZee Burrp 7.0?

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How to make a combo in eZee Burrp 7.0?

Location:
eZee Burrp BackOffice >> Outlet >> Item Configuration >> Menu Item >> Edit >> Other Option

How to access:
Please follow the below steps.

Screenshot 1: Select menu item checkmark on can use as set menu and save

Screenshot 2: Make a new menu item as the combo >> modifier group >> select set menu item >> select item >> save

Screenshot 3: Restart eZee Burrp >> Order Type >> Dine in >> Enter combo

Screenshot 4: Menu Item Sales Report

Screenshot 5: Combined SYS Menu Item Sales Summary Report

Screenshot 6: Menu Item Report

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How to split receipt ( Amount, Quantity, Equally & Seat no.) in eZee Burrp 7.0?

What is Split Receipt?
This is division of a bill into two or more parts for a shared service. You can split bill or receipt between customer or bill payers.

There are 4 ways to split receipt as below:
1. Amount
2. Quantity
3. Equally
4. Seat No.
5. Quantity

Location:
eZee Burrp >> Order Type >> Dine in >> KOT >> Finish >> Make Receipt >>  Print& Finish >> Split Receipt

User Privilege:
User Operation >> Privilege >> Receipt Operation >> Ability to split receipt

How to access:
Refer below screenshots to split receipt.

Screenshot 1:

Screenshot 2:

Amount Wise 
Screenshot 3
:  Enter manual amount to divide your total bill into parts , you have to set all spited receipt


Quantity Wise
Screenshot 4
:  Here you have to enter Qty no. to divide bill into parts.

Equally
Screenshot 5
: You can divide your bill into equal parts


Seat No.
Screenshot 6:
Active seat no. from outlet operation

Screenshot 7: 
You have to click on seat no and punch item in KOT


Screenshot 8: Click on seat no.
Screenshot 9: 

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How to add pantry message in eZee Burrp 7.0?

Pantry message is used to pass the message to the Kitchen or Bar for any order to give special instruction for serve items. It is different from Preparation remark usually added while taking orders from the Guest.

Location:
eZee Back Office >> Configuration >> Masters >> Pantry Message >> New.

How to access:
Create a new Pantry Message and save it.
Restart eZee Burrp, then Recall the order and reprint KOT after selecting Pantry Message.

Screenshot 1:

Screenshot 2:

Screenshot 3:

Screenshot 4:

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How to add Preparation remark for meal in eZee Burrp 7.0 ?

What is Preparation remark?
It is kitchen chef’s remarks on KOT to prepare food.  This is KOT Remark.

Location:
eZee Burrp Back >> Dine In >> Punch KOT >> Add preparation remark 

Pre requisite:
eZee Burrp Back Office >> Configuration >> Masters >> Preparation Remark >> New.

How to access:
Create a new Preparation remark and then save it.

Screenshot 1:

Screenshot 2:

Screenshot 3:

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How to Punch an order in Dine In in eZee POS Burrp 7.0?

Click on Dine in option to see the list of tables, configured in the database.

Dine In Rooms (For an example, AC or Non-AC, Garden, Terrace) with configured tables appears on the next window.

Punch a new Order particular Tab:  

Click on particular table to enter order information and items available in the system.

Order information page will appear to select Waiter (Server) name, enter guest information, No. Of Pax, Remark, and Identity Proof.  This fields are not mandatory and can skip to order punching window directly.

Order punching window appears after finishing with Order information page, where list of items appear and can be selected with required order QTY.

Click on “Print & Finish” or “Finish” Button to generate KOT (Kitchen Order Ticket) to notify your kitchen staff (Chef) to prepare food for Table.

(Sample of KOT)