Tag Archives: NEW

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How to update current stock in eZee Burrp Backoffice 7.0?

Location:
Store >> Item Configuration >> Cost and Stock 

How to Access:
Kindly follow below are the steps to follow.

Screenshot 1: Select the particular store from which you want to update the current stock.

Screenshot 2: Update the opening stock to update your current stock and save.

Screenshot 3: Before updating current stock.

Screenshot 4: After updating current stock.

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How to add the recipe of menu items and print it in KOT in eZee POS 7.0?

Location:
eZee Burrp BackOffice >> Outlet >> Item configuration >>  Recipe >> New

How to access:
Kindly follow the below steps.

Screenshot 1: Add the recipe & ingredients and save.

Screenshot 2: Add recipe in the menu item and save. 

Screenshot 3: Restart eZee Burrp: eZee Burrp >> Order Type >> Select the recipe mode >> select the menu item 

Screenshot 4: Select the separate template and check mark on Print recipe. After that, you will get 3 sections on left side namely recipe header, recipe details, recipe footer. Right click on each section and add the fields as per your requirement to show in KOT.

Screenshot 5: Restart Zee Burrp: eZee Burrp >> Order type >> Punch order >> Print & Finish

Screenshot 6: Print preview of KOT

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How to add new Server / Waiter / Steward and its report in eZee POS BackOffice 7.0?

What is Server (Waiter)?
A food server is someone who performs a customer service, food preparation, and cleaning duties in restaurants and dining eateries.

Location:
eZee Burrp BackOffice >> Outlet >> Masters >> Server(Waiter) >> New

User Privilege:
Property Configuration >> Master Configuration

How to access:
Please follow below steps.

Screenshot 1: Add new waiter details and save

Screenshot 2: Restart eZee Burrp >> Take order >> Waiter >> Select waiter

Screenshot 3: Server Performance Report
This report will shows :

1. Order Started time and Order Closed time & Average Time Spending Per Table.
2. Total Receipts
3. Total Table Served
4. Total Pax Served
5. Total KOT’s Created
Screenshot 4: Server Sales report – Day wise each waiter(server) and as per table wise

Screenshot 5: Sales Report – Waiter wise item and table

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How to make a combo in eZee Burrp 7.0?

Location:
eZee Burrp BackOffice >> Outlet >> Item Configuration >> Menu Item >> Edit >> Other Option

How to access:
Please follow the below steps.

Screenshot 1: Select menu item checkmark on can use as set menu and save

Screenshot 2: Make a new menu item as the combo >> modifier group >> select set menu item >> select item >> save

Screenshot 3: Restart eZee Burrp >> Order Type >> Dine in >> Enter combo

Screenshot 4: Menu Item Sales Report

Screenshot 5: Combined SYS Menu Item Sales Summary Report

Screenshot 6: Menu Item Report

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How to add user in eZee POS Back Office 7.0?

Location:
eZee Back Office >> Configuration >> User Configuration >> User Operation >> New >> Add User Details >> Save.

Pre-requisite:
eZee POS BackOffice >> Configuration >> User Configuration >>  User Role
eZee POS BackOffice >> Configuration >> User Configuration >>  User Role Configuration

How to access:
In order to add a new user, follow the below steps:

Screenshot 1:

Kindly find below information for user details

1. User Privacy – Enter a user name, Add password of a new user, Verify again the same password, Enter code ( If you want to the user to login with a code)

2. Role settings – Select user role that defines user privilege/ability role
Access POS: When you check mark this option, It will allow this user to access eZee POS system.
Access iReport: When you check mark this option, It will allow this user to access eZee iReport Application.
Access HK: When you check mark this option, It will allow this user to access eZee House Keeping Application.

3. Maximum percent of discount a user can give- If the user is required to add a certain maximum % of discount.

4. Maximum amount of discount a user can give- If the user is required to add a certain maximum amount of discount.

5. Language – Select the Language, it is advisable to check the language chosen by other users and select the same for this new user.

6. Right to Left Interface – When use is left handed and he wants to change the software to the left side, He can check mark this setting so it will show like below screenshot.

7. Outlet- Checkmark the outlet which the user is going to access.

8. Store- Checkmark the store which the user is going to access.

9. Privilege- Checkmark the privilege which is to be given to the user.

10. Reports- Checkmark the reports which the user is going to access.

11. Discount Types- Checkmark the discount types which is to be given by the user.

12. Surcharge Type- Checkmark the surcharge type which is to be given by the user.

13. Table- Checkmark the table which the user is going to access.

14. Other Information-
Notification Settings –
Add mobile no and email for notification like night audit report SMS & email notification, etc.

Rate Setting- Select the default rate to be applied and the maximum number of reprints.
Cash drawer settings- Select the cash drawer which is to be used by the user.

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How to Add/Edit Store in eZee POS Back Office 7.0?

Location:
eZee POS Back Office >> Configuration >> Cost Center >> Store Operation 

Privilege:
eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Store Operation >> Create/Edit Store.

Screenshot 1: Click on New/Edit >> Add/Edit Details >> Save.

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How to Add/Edit Outlet in eZee POS Back Office 7.0?

Location:
eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation

Privilege:
eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Outlet Operation >> Create/Edit Outlet.

Screenshot 1: Click on New/Edit >> Add/Edit Details >> Save.

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How to Add/Edit Settlement Type in eZee POS Back Office 7.0?

Location:
eZee POS Back Office >> Configuration >> Payments and Accounts >> Settlement Type

Privilege:
eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Configure Settlement type.

Screenshot 1: Click on New/Edit >> Add/Edit Details >> Add payment type information >> Payment Option: Select payment option as per requirement.

Screenshot 2: Receipt number: Select the format in which the receipt number should be generated.

Screenshot 3: Surcharge: A surcharge, also known as checkout fee or merchant service fee, is an extra fee charged by a merchant when receiving payment by cheque, credit card, charge card or debit card but not cash.

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How to add several currencies or exchange rate in eZee Burrp BackOffice 7.0?

What is the exchange rate?
When a guest is paying with different currencies, we have to define the exchange rate.

Define all the currencies that you are collecting from the guest.

Location:
eZee POS Back Office >> Configuration >> Payments and Accounts >> Exchange Rate >> New/Edit >> Add/Edit Details >> Save.

Privilege:
eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Configure currency exchange rate.

How to Access:
Please refer below screenshot for more information.

Screenshot 1: Here you can define other countries exchange rate

Note: Make a new entry for a new exchange rate which is applicable.

Screenshot 2: Add Payment Information field on the template to display the exchange rate on receipt.

Screenshot 3: Select the required exchange rate from Select Currency.

Screenshot 3:  Exchange rate information on the receipt.

Screenshot 4: Shift Report

Screenshot 5: Cashier Sales Report

 

 

 

 

 

 

 

 

 

 

 

 

 

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Guideline & Check list to Transfer Sever machine one to another!!

Guideline & Check list to Transfer Sever machine one to another: 
Server transfer mean to say… Old server closing and Creating New Server and move all stuff to new server.
Before Server Transfer…
1) Make a list of all Integration running from Server.
2) Note down which FD version Hotel Using.
3) Note down which SQL version Hotel Using.
4) Copy exported report / guest images / database backup and keep it on safe path.
Take Action For Server Transfer…
Steps perform on Old Server….
1. Stop Operation on all Terminals
2. Stop WRD, WIRU, Auto backup utility or stop other important integrations
3. Take Database Backup.
4. Take Nextgen_Log database mdf / ldf backup.
5. Remove all integration (Or we develop new feature for disable all integration on old server machine).
6. Stop SQL Service, and make disable it.
7. Stop eZee Service
8. Take application folder back up as well so if any integration related file we need we can take from it. if any integration give us hard time to start it.
9. Rename WIRU/WRD file, because we are keeping auto start it
Steps perform on New Server…..
1. Install Ezee Nextgen on New Server
2. Upgrade Nextgen Version on New Server with Noted Version (if Full setup version is lower then noted FD version)
3. Restore Backup Database.
4. Restore Nextgen_Log database.
5. Enable / Start  all integrations.
6. Start Auto Backup.
7.  if you have set report export path / image path of old server then change it to new server in configuration.
If you have any question on it. Please contact us on Live Chat Support.