Step 1: First you need to click on the order summary by clicking on three lines in the corner and see the running orders click on the order which you want to settle.
Step 2:Click on the first payment type in which you want to do the quarter of settlement click on the payment subtype then enter the amount by clicking on the C button to erase the amount and enter how much you want to add in the system with first payment type and then save the process.
Step 3: again select the payment type which you want to settle the remaining balance of the guest and as per the guest request you may settle the balance and save so it will settle the whole order with multiple payments.
Step 1: First you need to click on the order summary and see the completed orders click on the order which is settled by mistake to see the details as follows
Step 2: You need to click on the dustbin icon to delete the wrong settlement payment type in order to settle the same again with the correct payment type, it will ask you to choose the reason to void the settlement, once you choose settlement will be voided.
Step 3: Click on the settle button as follows and select the correct payment method to settle the order again, select the payment method from the subcategory of payment type as follows.
Step 4: Final steps you can select the save button to save the settlement type and settle the order with the correct settlement type, and you can see both settlement type in red color voided settlement type and black with the correct payment type.
Once the order is placed we can change the item Quantity in Rapid Serve App.
Refer to the below details on how we can change the quantity of the item once we finished the order.
Screenshot 1: Login into the Rapid serve App and go to the Order summary by click on 3 line
Click on the order.
If the user is unable to change the item quantity or unable to recall the order then we have to give rights to a user from the admin user in Optimus Back.
In the above screenshot, we can see the privileges.
IF you are looking to see the privilege for Edit function then edit the user and below privileges, there is empty space where we can write edit, So all the edit right will show to us and we can select those rights and click on edit.
Note: once we changed in the backed under the user then please ask the user to re-login and try. For Optimus 2.0 also you need to login in Optimus browser.
Step 1:First you need to install rapidserve application from the app store or play store from your mobile phones, links are as follows, user your login credentials or pin if pin login enabled for user and property.
Step 1: First you need to click on three lines in the corner, click on the change rate plans.
Step 2: You can select different rates by selecting different rate plans by clicking on each of the order types as follows. so after selecting the rate plan for different order types, it will work as per the setting of your rate configurations.
Step 1:You can split the order when the order is running, click on order from the order summary as follows:
Step 2: By clicking on Basket icon you may open the options and click on split order option refer from the screenshots below, for take away you can split by category or equally.
Step 3:Click on dine-in by click on three lines in the corner and click on running tables as follows.
Step 4:Once you clicked on any of the above options it will split the order according to split equally option will ask you to split the order between receipt 2 to 5 so once you enter it will split and other option will automatically split the orders according to and split orders can be seen in order summary screen.
There are two types of discount one is order level discount and the second one is an item-level discount, this can be applied by following the below-mentioned steps in the Rapidserve app.
Step 1:You can add the same while taking any order or if the order is running follow the below screenshots for the same.
Step 2:Slide on the item on the right-hand side, then click on three lines as follows:
Step 3: Select the Discount Option, click on it so it will give you a list of item level discount orders. Bulk item discount option appears only if there are more than 1 items in the order.
Step 4:The discount will be applied on the item and it will show the bifurcation for the same. Discount can be removed also if it has been applied by mistake. Select the discount and click on delete option to remove the discount.
Step 5:Below procedure will guide you to apply the discount on the whole order, it will give you an option once you click on more for applying the discount at the order level.
In mobile application Rapidserve, we can take orders by following the below steps.0
Login with eZee Optimus mobile app Rapidserve, select the outlet & terminal and select order type like Dine In / Take away / Room service
Step 1: Click on the navigation button on the top left corner, then select the order type like Dine-In, Take Away or Room Service. In Dine-In the user has to select the table first and then the user can punch the items.
Step 2: Click on the “+” Sign to add the items.
Step 3:After adding the items, Go to “CART” as mentioned in the below screen shot and Click on Finish, upon clicking finish the KOT(Kitchen Order Ticket) will print from the printer. Select “Settle” option to settle the bill.
Step 4: After clicking the settle button, select the payment mode like Cash, Card etc, enter the amount received from the guest and click on save button and it will show the change due message at the end.
What is Burrp Lite application? eZee BurrP! Lite is a restaurant management app that simplifies operations, save time, and provide personalized service to their customers. It is integrated with eZee BurrP! Restaurant POS system and synced data vice a versa.
Android version: Android 5.0 – Lollipop
Available with Android Application Only (Not available with MAC/iOS)
RAM Size: 2 GB
Resolution: 800 X 1280
eZee Burrp application worked on 7.0.260.4 or above version
Need Fix /Static IP address on the server machine
Tablet/Mobile device and eZee Burrp server machine (where eZee Light Service is installed) must be under same wireless network
i.e. Download “Ping” application from Google Play Store and enter IP address of eZee Burrp machine where eZee Light Service is installed to check connectivity
Turn off firewall in eZee Burrp machine or add advance rules
Note: Currently it is not support any credit card interface or other payment gateway.
Printer Setting: eZee Burrp terminal printer setting applicable to application
License: Burrp lite services need one time license (Based on tablet/mobile device count)
How to do interface of Burrp Application:
Install eZee Light Service in the burrp terminal (Prefer server machine) in the eZee Application Path
Start eZee Light Service as run as administrator
Install eZee Burrp Mobile Application in Tablet/Mobile Device and enter Service IP address display with eZee Light Service (See 192.168.10.158 in the screenshot)
You need to approve the device from eZee POS Back Office >> 3 Bullet Points >> Mobile Devices >> Request Device >> Approve
You can login to application with burrp credentials