Tag Archives: mark

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How to mark no show / cancelled / void reservations and active again in eZee Frontdesk 7.0?

Problem:

How to Access:

We can only reactivate No Show & Cancelled reservations. Voided Reservation cannot be activate again.

Reservation Type Reactivate on Current Day Reactivate After Night Audit
No Show Reservation Yes Yes
Cancelled Reservation Yes Yes
Voided Reservation No No

Location:
eZee Front office >> Fron Office >> Reservation list or booking list

How to Access:
Please follow below steps to reactive reservation

No Show Reservation
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Screenshot 2:

Cancelled Reservation
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Screenshot 2:

Voided Reservation
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How to mark Maintenance Block (Out of Order Rooms) in eZee Frontdesk 7.0?

What is Out of Order?
Out of Order / Out of Service. Basically, the steps for setting a room Out of Orderand Out of Service are the same, but the reasons are quite different: Out of Order(OOO) is typically used when a room is being renovated, undergoing repairs, or cannot be used.

Location:
eZee Front desk  >>  Front Office >> Out of Order >> Mark

User Privilege:
General settings >> Allow to use O/O Operation

How to Access:
In order to mark rooms in out of order for a specific date range, please follow below steps


Screenshot 1: 
Go to Mark option

Screenshot 2: Set From-to date

Screenshot 3: 
Select the room and add remarks

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