Tag Archives: Invoice

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How to print Invoice / Bill in eZee Absolute?

Once the Guest settle bill and Invoice is generated with unique Invoice no for future reference. That generated invoice Hotelier issue to guest or concern person at the time of checkout OR may require to print the invoice again at a later stage.

How to Access: In order to print invoice/Bill operation please follow the below steps and video.

Location: eZee absolute PMS stay view >> click on Transaction >> Print Invoice.

User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Front Office >> Access To Print Transaction Data After Check Out.

Invoice/Bill: In the eZee absolute PMS system there are several locations where the front desk operator can print Invoice/Bill to the guest. 

1) To Print Invoice from Stay view: Click on bed icon available at the right top side of your screen to redirect with Stay view and click on that room guest transaction or hover your mouse pointer on that guest transaction. Once you click or Hover on that guest transaction you will get a popup window from that select print icon.

Hover the guest transaction >> click on Print Icon >> Select the folio template & Folio >> Click on the Print button.

2) To Print Invoice from Edit transaction: Hover the guest transaction >> Click on Edit Transaction >> select Print Invoice button >>Select the folio template & Folio >> Click on the Print button.

3) To Print Invoice from Reservation List: Front Office >> Reservation List >> select reservation for which you want to print Invoice >> Print Invoice.

4) To Print Invoice from Arrival List: Front Office >> Arrival List >> Click on Reservation >> Print Invoice

5) To Print Invoice from Departure List: Front Office >> Departure List >> Click on Reservation >> Print Invoice

6) Print Folio from Folio operation: Foli operation tab you can view from edit transaction and that Edit transaction button/option you can view from Stay view, Reservation list, Departure list, etc. 

Location: From stay view click on Edit Transaction >> Folio Details >> Folio Operation >> Print

 Explanation of each option in the Print Folio window:

1. Selection of the invoice template. There will be two options one will be a regular invoice and the other once will be the summarized template.

2. Zero rate invoice are used only in Indian properties who serving the guests from special economic zone, where the Tax rate is ‘0’ that means no tax is collected and a special notice has to be added.

3. Selection of the currency that is configured in eZee Absolute.

4. Selection of Folio, you can print individual invoices for an individual folio that are created. The invoice will be printed for the folio that is selected in this box.

 

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How to add invoice remarks in eZee Frontdesk 7.0?

Problem:

How to Access:
Please follow below steps to add remarks

Location:
eZee Frontdesk >> Open Room >> Folio Summary >> Edit >> Remarks

Pre-requisite:

 

How to Access:
Please follow below steps to add remarks here

Screenshot 1:
Screenshot 2:

Screenshot 3:

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How to post inclusion (Tourism Tax for Malaysia) in night audit in eZee Frondesk 7.0?

Location:
eZee Frontdesk  >> Open room >> Extra Charge >> Inclusion

Pre-requisite:
1.eZee Frontdesk Configuration >> Configuration >> Extra Charge >> Tourism Tax
2. eZee Frontdesk Configuration >> Advance Settings >> Rental >> Reservation/Checkin/Booking Mandatory Settings >> Check-In Setting  >> Address
3. eZee Frontdesk Configuration >> Configuration >> User >> Edit >> Other Settings >> Language >> Custom 1

How to Access:
Follow below steps to post tourism tax:

Screenshot 1:
Add TTx everyday except checkout  in inclusion when guest is belong from out of Malaysia

Screenshot 2:

You have to post inclusion everyday in night audit

Screenshot 3:
Inclusion is posted on every night audit


Screenshot 4:
3 night’s tourism tax is applied here

Related Question:
How to add Tourism Tax for Malaysia in eZee Frondesk 7.0?

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How to change caption in invoice from “Invoice” to “Tax Invoice” in eZee Front Desk 7.0?

Problem:

How to Solve:
Follow below steps to change caption

Location:
eZee Frontdesk Configuration >> Advance Settings >> Printing >> Print Folio Option

Pre-requisite:
eZee Frontdesk Configuration >> Configuration >> User >> edit >> Language >> Custom 1

Screenshot 1:
First close eZee Frontdesk Application. To change caption in Folio: Summary , Click on “abc” Language Changing option
Screenshot 2:
It will open Language window, Click on Message >> Find the word “Invoice” >> Change in Custom 1 from Invoice to “Tax Invoice” >> Save


Screenshot 3:

Screenshot 4:

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How to split invoices (room tariff & extra charges) for the same room in eZee Frontdesk?

Location:
eZee Front Desk >> Edit transaction / room >> Folio Summary >> New

User Privilege:
User Roles >> Check In/Out >> Open New Folio, Edit Folio

How to access:
In order to generate two invoices, you have to split folio

Screenshot 1: Make new folio 

Screenshot 2: Assign extra charges or charges for separate bill to new folio and save it

Screenshot 3: Both folios can be noticed in folio summary tab
Screenshot 4: You have to select second folio while taking payment

Screenshot 5: 
Two separate invoice will be generated in the same room. Room Tariff and extra charge invoices can be print separately from folio summary.
Screenshot 5: Here Folio listing report, you can find out all folios details.

Video:

 

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How to settle POS Invoice (Bill) By the Loyalty Card?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode.

Receipt related option appears, after clicking on the table.

Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount.

Settlement Window appears with the bill detail and payment type.

 

  • Loyalty Card :  eZee POS does provide Loyalty Card / Gift Card module and issued can be used to redeem the points or balance.

Swipe Card or Enter the Card number manually, for issued card to the guest and system will fetch all the information or can search guest using the search option available on the window.

 

Enter the amount, guest has paid  in the “Amount Paid” field.

Once selected your payment method and required option, click on “ADD” button given on the Bottom left corner to complete payment process.

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How to post POS charge to Room Service (PMS) in eZee Burrp 7.0?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode.

Receipt related option appears, after clicking on the table.

Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount.

Settlement Window appears with the bill detail and payment type.

 

  • Room Posting :  Especially design when have POS is integrated with PMS (Hotel Management System), to post the restaurant charges to Guest Room (Folio).

List of all the Inhouse guest appears, when click on the Room Dropdown box.

Enter the amount, guest has paid  in the “Amount Paid” field.

 

Once selected your payment method and required option, click on “ADD” button given on the Bottom left corner to complete payment process.

 

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How to settle bill receipt in eZee Burrp 7.0?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode.

Receipt related option appears, after clicking on the table.

Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount.

Settlement Window appears with the bill detail and payment type.

 

Cash is the one of the 4 different payment method available in the system.

  • Cash :  When payment collection is instant, by hard cash, Credit Card, Visa or online Transfer.  More payment type can be created manually from the POS Back Office configuration.

 

Enter the amount, guest has paid  in the “Amount Paid” field.

Once selected your payment method and required option, click on “ADD” button given on the Bottom left corner to complete payment process.

*Note: When it is Cash payment and guest has given more payment then actual, software does show Change due window to notify Cashier, how much amount to be given back.  

For an example, Total bill amount is $470 but guest has paid $500.  When entered $500, system gives us Change Due window

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How to Give Discount on POS Bill in POS Burrp 7.0?

Guest Check (Receipt):  Click on “Make Receipt”, in order to generate a Guest Check upon guest request.

Order Punching window appears next to finalize the changes, such as applying discount, Loyalty Card, or Modification in item name, rate or Tax.

And when generating receipt from the KOT appears the same window with New Receipt caption and couple of more buttons such discount, Bill detail option.

Discount window gets open, when click on the discount Icon.  There are 2 different types discount available, Discount on receipt and Discount on Item(s).

Software does provide facility use predefined discount as well as Open Discount.

 

Predefined discount appears as:

 

And open discount allows user to enter any number either in percentage or amount.

 

Click on “Apply” button to apply discount on the receipt or the item.

 

After done with all the changes, Click on “Print & Finish” button when ready to take print out of Guest Check.

 

Sample of Guest Check (Receipt)

 

 

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How to email invoice to guest / TA / Company in Ezee Absolute?

Guest stay in your hotel but payment requires to collect from the company and for that payment hotelier need to send that guest invoice to the company. To send an Invoice to the guest, there should be an email updated in a guest profile. Also to send an invoice to travel agents and companies, update their email id in that company / TA profile.

How to Access: In order to email the invoice to the guest / TA / Company please follow the below steps from the folio operation tab available in edit transaction >> Folio detail tab.

Location: eZee absolute PMS >> Edit Transaction >> Folio Detail Tab.

Screenshot 1: Edit transaction >> Folio Detail tab >> Select Folio operation tab

Screenshot 2: select the envelope icon as per the below screenshot.