Tag Archives: Guest Database

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How to Merge Guest Profile in eZee Frontdesk 7.0?

What is Merge Guest Profile?
By mistake if you have created two or more guest profiles for same contact, so here you can merge profile and make it one. Guest history also merged with this action.

Location:
 eZee Frontdesk >>   Front Office >> Guest Database >> Options >> Merge Profile 

How to Access:
Please follow below steps to merge profiles

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Make master profile to keep contact.

Note: This process is not reversible. You can confirm and click on Yes/No.

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How to extract guest database for marketing in eZee Burrp Backoffice 7.0?

Location:
eZee Burrp Backoffice >> Configuration >> Masters >> Guest Database

Pre-requisite:
eZee Burrp Backoffice >> Configuration >> User Configuration >> User Operation >> Edit user >> Privilege >> Master Configuration

How to access:
You have extract all guest database contact into excel file to send promotions offers 

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How to check guest’s booking history and last tariff offered in eZee Frontdesk?

eZee Frontdesk provides detailed guest database including guest’s booking History. Guest Database contains important contact details & complete overview about Guest. Guest’s booking history& last offered tariff can be viewed from guest history.

Location:
eZee Frontdesk >> Front Office >> Guest Database >> Select Guest >> Edit >> View History

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Does eZee Absolute has a feature to maintain Guest Database? Or where do i find my guest database?

Yes! eZee Absolute does have a feature to manage Guest Database.

Guest Database: eZee Absolute kept all guest information in the Guest database. We can add guest information in the guest database manually as well as when we received an online booking and made a manual reservation in the system, the system saves that guest information in that Guest database.

From the guest database, we can take a record of the guest, If we export the database we can see all guest information in Excel sheet.

How to access: In order to access a guest database refer to the below video or the steps.

Location: Login to eZee absolute >> Click on Front Office tab >> Slect Guest Database.

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