What is Complimentary room?
Complimentary room mean you don’t have to pay rooms rent and give to guest free of cost their services.
eZee Front Desk >> Front Office >> Walk-in / Reservation / New Booking
General Settings >> Allow to Give Complementary Rates
How to access:
Please refer below screenshots for more details:
What is Group Booking?
Group Booking is booking more than one room for a group of people at a time. Unconfirmed booking does not affect inventory. This allows overbooking then your actual room inventory.
eZee Front Desk >> Front Office >> New Booking
Reservation/Booking >> Add Booking
How to access:
Select new booking and fill the requirement. Once you complete step by step booking process, it generates booking number. You can assign rooms to this booking transaction when required. Please refer below screenshots for more details:
Here you can add number of room to book for group
-1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge] while sending group voucher via email in Group booking so perform below steps.
1) Close eZee on all machine except server machine.
2) Take DB back up from Server machine and close eZee on server machine
3) Keep tool Datadoctor_20171207 in application folder(C:\Program Files (x86)\eZee\eZee FrontDesk NextGen) which is attached below.
4) Start eZee Front Desk and check again.
Yes, It is possible to edit/change one guest name for group bookings.
How to Access: In order to edit/change the guest profile in a group booking for one room please follow the below steps and video.
Location: eZee absolute PMS >> Group >> Group Reservation
User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Front Office >> Change Guest Profile.
Screenshot 1 : eZee absolute PMS >> Group >> Group reservation
Screenshot 2: Select the edit group from group reservation.
Screenshot 3 : Room Information tab >> Select Add Guest Profile as per provided below screenshot.
Screenshot 4 : Add Guest detail and click on Save Button.Screenshot 5 : As soon as you click on the Save button that Folio Guest’s name is changed with a new one refer below screenshot.
How to Access: In order to perform group payment operation please follow the below steps and video.
Location: eZee absolute PMS stay view >> Click on group >> Select group type >> Edit group >> Folio tab >> Select payment type >> Add >> Now you will get an option to choose “By Balance, Proportional and Manual.
Options available to settle the amount:
When we are adding group reservations at that time as per room availability or guest required different categories rooms for group reservations which apply different charges.
How to Access: In order to give the different rates for each room in group reservation please follow the below steps and video.
User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Reservation >> Add reservation.
Screenshot : 2
Note: Once you make any changes regarding this rate mode in the below common Highlighted section then in order to reflect that same for other transactions you must use “COPY” it and then check or else refer below both screenshots for reference.