Location:
eZee Frontdesk >> Front office >> Booking list >> Edit Booking >> Group option >> Add the Transaction to Group
How to Access:
Please find the below steps for adding transaction to an existing group:
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What is Complimentary room?
Complimentary room mean you don’t have to pay rooms rent and give to guest free of cost their services.
Location:
eZee Front Desk >> Front Office >> Walk-in / Reservation / New Booking
User Privilege:
General Settings >> Allow to Give Complementary Rates
How to access:
Please refer below screenshots for more details:
Screenshot 1: Walk-in
Screenshot 2: Reservation / Booking
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Video:
What is Group Booking?
Group Booking is booking more than one room for a group of people at a time. Unconfirmed booking does not affect inventory. This allows overbooking then your actual room inventory.
Location:
eZee Front Desk >> Front Office >> New Booking
User Privilege:
Reservation/Booking >> Add Booking
How to access:
Select new booking and fill the requirement. Once you complete step by step booking process, it generates booking number. You can assign rooms to this booking transaction when required. Please refer below screenshots for more details:
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Here you can add number of room to book for group
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Video:
Problem:
-1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge] while sending group voucher via email in Group booking so perform below steps.
1) Close eZee on all machine except server machine.
2) Take DB back up from Server machine and close eZee on server machine
3) Keep tool Datadoctor_20171207 in application folder(C:\Program Files (x86)\eZee\eZee FrontDesk NextGen) which is attached below.
4) Start eZee Front Desk and check again.
