Tag Archives: front user privileges

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My New user not able to take order in Ezee Optimus?

To take order user require privileges and that is provided by an admin user or the user who have Administrator privileges by following below mention steps.

1) Switch to back.

2) click on user edit button available at Settings >> Users >> Edit User and check on Front operations to users and click on Edit button.

 

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How to undo check out or a hotelier accidentally checked-out, is it possible to reverse/undo check-out in eZee Frontdesk 7.0?

Location:
eZee Front desk >> Front Office >> Guest Ledger >> Looking For – Checked out >> Search 

User Privilege:
eZee Front Desk configuration >> Configuration >> User >> Edit >> Operational Privilege >> allow to do undo check-out >> Save

How to Access:
Must follow below clause,
1. Undo check-out should have been done on same day. Not allowed after night audit.
2. The user should have the privilege to Undo check-out
3. Keep today’s date in stay view  and do it.

Please follow below steps to do perform undo check-out.

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Video:

 

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How to undo check in or a hotelier accidentally checked-in, is it possible to reverse it in eZee Frontdesk 7.0?

Location:
eZee Front desk >>  Edit transaction/room >> More >> Undo check-in

User Privilege:
eZee Front desk Configuration >> Configuration  >> Select User >> Edit >> >> Operational Privilege >> check In/Out >> Allow Undo CheckIn

How to Access:
Must follow below clause,
1. Allow to do  undo check-in for reservation / Booking. Can’t possible for walk-in.
2. Undo check-in should have been done on same day. Not allowed after night audit.
3. The user should have the privilege to Undo check-in.

If the above points are matched the condition then follow below steps to do undo the check-in.

Screenshot 1: Set User Role for Users

Screenshot 2:
Give privilege to User

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