What is Virtual Room?
Virtual Room that does not physically exist but made by software to appear. The room will not be available for sale, we can use it for hotel staff use.
John is going to checkout from Room 101 with luggage and Robin is willing to check-in on same room at the same time .
John is facing payment issue so check out is not possible without ZERO balance
Here, we can shift John into the virtual room and Mark can check-in into the actual room.
Note: Virtual Room is counted as one room from your purchased room license.
eZee Frontdesk Configuration >> Property Setup >> Room Operation >> New/Edit Room >> Tick Mark Virtual Room
How to access:
Follow below settings to configure virtual room:
eZee Front desk Configuration >> Advance Settings >> Formula >> Unchecked Virtual Room >> Save
Virtual room will not be counted in my actual inventory or room sales with below settings