Tag Archives: Firewall

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How to add eZee application exception in windows firewall and eZee Burrp lite application?

Location:
Control Panel >> Windows Firewall.

Screenshot 1: Click on Allow an App or Feature through Windows Firewall.

Screenshot 2: Click On allow another app

Screenshot 3: Click On Browse and go the eZee application Path.

Screenshot 4: Select the eZee application which is being use by the client like, eZeeFD, eZee Burrp, eZee FDC, eZee Nextgen service, eZee KDS, eZee Burrp LiteService etc.

Screenshot 5: Now to Microsoft SQL Server Path C:\Program Files (x86)\MicrosoftSQLServer\90\Shared and add the sqlbrowser file in exceptional.

Screenshot 6: Now to Microsoft SQL Server Path C:\Program Files (x86)\MicrosoftSQL Server\MSSQL.1\MSSQL\Binn and add sqlservr file.

After adding the exception for Burrp lite and still the user is not able to access burrp lite application on tablet/mobile kindly add the BurrpLite port in Windows Firewall advance setting Inbound and outboundforTCP/UDP.

Screenshot 7: Step 1 click on the Advance setting from windows Firewall.

Screenshot 8: Step 2 Click on Inbound and click on New Rule.(You can get the eZee Burrp Lite Port fromthe eZee Burrp Lite service.

Screenshot 9:

Follow the Same steps for UPD port as well, Should create the same rulefor Outbound of TCP/UDP port for Burrp lite. 

Follow all the steps and check the application on the client machine, if you still get the client-server connection message on the client machine please add eZee application files and services in the firewall. On a client machine, you do not need to add the SQL files.

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Error: -1 A network-related or instance-specific error occurred while establishing a connection to SQL Server in eZee Frontdesk 7.0

Problem:

How to Solve:
Please find the below steps to resolve the above error :

Screenshot 1: Turn off firewall on client and server machine
Follow Windows Start >> Search >> Services >> Enter

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Screenshot 4: It’s Done, close the windows

Screenshot 5: Go to Server machine >> Windows Start >> Search >> Services >> Enter

Screenshot 6:  Start or Restart the SQL services

If Still your client machine is not working then try below solution:
Please check the network connectivity between client and server
Screenshot 7: Go to Server machine >> Windows start button >> Search >> CMD >> Type ipconfig >> Press enter

Screenshot 8: 
Right click on eZee Version 7 icon and go for open file location

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Screenshot 11: Disable your antivirus