Pop-up Message:
Solution: Please check the below-highlighted files are there in property’s machine(eZee path) or not, if not, copy from your end and place it on property’s computer.
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Pop up: eZee FrontDesk has stopped working.
Tag Archives: fd
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How to show uploaded images on the HTML template in eZee Frontdesk version 7.0?
Location:
eZee Frontdesk Configuration >> Miscellaneous >> Letter Template >> New >> HTML Template
How to access?
Kindly follow the below steps.
CASE – 1
Screenshot 1: Open the property website where the image is uploaded in the browser. Right-click on the image and click on “Copy image address”.
Screenshot 2: Open new tab >> Paste the image address and check whether it is working or not.
Screenshot 3: Goto: eZee Front desk configuration >> Miscellaneous >> Letter Template >> Existing/New ( It should be the HTML template).
Screenshot 4: Go to: Image >> Paste the link on ‘Picture Source’ >> Save
Screenshot 5: The image will be visible on the letter template >> Save.
CASE – 2
Screenshot 1: If the image is to be uploaded through google drive. You need to create a folder and upload:
1. Image
2. Create a doc file in your folder and then place the image into doc file
Right-click on image >> Get Shareable link.
Screenshot 2: Click on Sharing settings
Screenshot 3: Click on advance
Screenshot 4: Click on change
Screenshot 5: Select On- Public on the web
Screenshot 6: Open the doc file >> Copy image.
Open the link: https://word2cleanhtml.com/cleanit
Paste the image over here.
Screenshot 7: Click on convert to clean HTML.
Copy the HTML code
Screenshot 8: Click on the HTML text icon.
Screenshot 9:
Copy the HTML code in this HTML text >> Ok
Screenshot 10: The image will be then visible on the letter template >> Save
Note: Do not remove doc file from the folder.
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How to export the folio/receipt/voucher in xls or any other format in eZee Frontdesk 7.0?
Location:
eZee Front Desk Configuration >> Advance Setting >> Printing >> Duplicate copy settings
How to access:
Please find the below steps for exporting the folio/receipt/voucher in xls or any other format.
Screenshot 1: Uncheck all the options under duplicate copy settings.
Screenshot 2: If the duplicate copy settings are checked mark you will not able to see the export icon on folio preview.
Screenshot 3: Then you will get the export icon on the top right corner while previewing the folio and then you can export it by selecting the path and save it as per the required files format.
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Error-1: Invalid printer specified.
Problem 1: 
Problem 2: Windows not allowing you to set the default printer.
How to Solve:
Please find the below steps to resolve the above error :
Screenshot 1:
Step 1: Hold the Windows Key and press “R” to bring up the Run window.
Step 2: Type “regedit“, then press “Enter” to bring up the Registry Editor.
Step 1: Hold the Windows Key and press “R” to bring up the Run window.
Step 2: Type “regedit“, then press “Enter” to bring up the Registry Editor.
Step 3: Navigate to the following location:
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ Windows
Step 4: Right-click on the “Windows” folder, then choose “Permissions…“
Screenshot 2:
Step 1: Highlight “Administrators“, then check the “Full Control” box, then click “OK“.
Step 2: Highlight your username, then check the “Full Control” box, then click “OK“.
Screenshot 3: Try to set your default printer again.
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How to reset bill/receipt number and prefix in eZee Frontdesk 7.0?
What is reset Invoice Number?
We want to reset our invoice numbering with 001 as per new financial year
Example: 31st March is my last day of the last financial year and 1st April is the new financial year.
31st March Invoice No. – INV1230
1st April Invoice No. – INV001
Location:
eZee FrontDesk Configuration >> Advance Settings >> General >> Document Settings >> Advance Prefix Settings
How to access:
Please refer below screenshots to reset Bill / Invoice number and prefix
Note: Kindly perform these settings on the server machine, and restart the eZee software after saving the configuration.
Screenshot 1:
1. Type of Number – Auto ( Automatically Invoice number will come) / Manual ( You have to manually add number on invoice)
Set advance prefix settings as per your requirement
2. Advance prefix settings – None (Always number sequence will continue) , Yearly (Number will reset on yearly basis) , Monthly ( Set number will start on 1st date in every month) , Daily ( Everyday your number start with set invoice setting)
3. Prefix – Text that you want before bill number
4. Start# – Your bill start number
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How to import language pack in eZee Front Desk 7.0?
Location:
eZee FrontDesk Configuration >> Miscellaneous >> Import Language
How to access:
Kindly refer below steps.
Screenshot 1: Insert the language pack file >> Select Custom 1 >> Import
Screenshot 2: Restart eZee FrontDesk
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Database Monitoring option in eZee FrontDesk and eZee POS Back Office 7.0
Location:
eZee software >> 3 colons at right side >> Database Monitoring
How to access:
When you want to reduce your database size you can do it from database monitoring:
1. Clear audit-trail: To clear audit trial data when database size gets increased
2. Shrink: Database size decreases especially for LDF file which is in SQL server data folder
3. Re-Index: It will reindex all records technically serialize in the database, it will help in the performance of data view
Screenshot 1:
