Tag Archives: eZee Optimus

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How to enable group items by category on the receipt?

Items can be grouped on receipt by category. Please follow the below steps to set the receipt.

  1. Switch to Backend

2. Go to Setting >> Printing Template >> Edit receipt template>> Enable Group item by Category.

3. Click on the Setting icon in the receipt template and add the Group header and Group Footer.

4. It will appear as below. Highlighted name is Category.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Points: –

How to reset KOT prefix / number and set on KOT printing in eZee Optimus?

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What is the Goods Return? What is the process of Goods Return in eZee Optimus?

Goods Return is especially designed to control the inventory deduction when, store sends items back to the vendor for some reasons, such as receiving the expired items, an item was broken, or needing to replace the items.  Good Returns will deduct the quantity from the respected store.

Please refer below screen shot to create Goods Return:

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How to take the order for business source in eZee Optimus?

Business Source: There are tie up with Business source which gives business to restaurant on commission bases.

Define Business source in eZee Optimus.

  1. Create Commission plan

2. Define business source

3. Map the Business source with Outlet.

4. Enable the business source in Order types. Here we have activated for Dine in, We can activate it for other order types as well.

5. While taking order, You can select the business source.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

Which report would show the Business source-wise sales and commission

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How to enable contactless payment and which payment gateways can be integrated?

When guests take contactless orders from their mobile, they can also manage to pay from their mobile itself. It requires online payment needs to be activated and the payment gateway should be integrated with eZee Optimus.

Currently, we can integrate the Payment gateway with eZee Optimus which is available in our Market Palace, Still for other payment gateways, we can check the feasibility of integration.

Enabling online payment mode:

Switch to eZee backend >> Click on the edit >>More Setting >> Contact less Settings >> Activate online payment mode

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topics:-

  1. What are the digital menu and contactless dine-in in eZee Optimus?

2. How to activate contactless orders ( Room Service )from the Guest portal?

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User is not able to give discount in eZee Optimus?

Discount is privilege based operation in Point of sale, Every user have not access to apply the discount.

User will not be able to apply discount on two conditions.

  1. Discount is not active in User id
  2. Discount privilege is not given to user

If discount is not enable in user id, it will throw below message

If discount is active but privilege is not given, it will throw below message.

For such instance, the user can contact the Admin user to give privilege for the same.

Admin user can activate discount from eZee Optimus Backend.

Switch to back>> Settings>> User >> Edit>> Discount

To enable discount privilege, Admin can go through below screen shot. Once it is enabled, user can apply the discount.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How to apply bulk item discount in Optimus?

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How to check the closing stock?

Definition:

Closing stock: It is an amount of unused stock lying in your business on a given date.

To check the closing stock as on date, Kindly check closing stock report for particular Store.

  1. Open Reports

2. Select Closing Stock reports, Select the as on date and Store. You can select the cost calculation method to see the closing Stock value.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

Do we have Physical Stock Taking Report in eZee Optimus?

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How to show a duplicate label on the Receipt if the user reprints it?

When user reprint the receipt we can print “Duplicate” label on Receipt.

To setup the same, Follow the steps.

  1. Switch to eZee Optimus Backend.

2. Go to Setting >> Printing Templates >> Receipt template, click on Setting icon and define “Duplicate” caption under Header. Put cursor on six dots and select it. Where you can define a number of regular prints and after that duplicate caption will be printed on the Receipt.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How we can add or remove line after each KOT item list printing on KOT?

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How to delete menu items in eZee Optimus?

To delete any menu item from eZee Optimus kindly follow below steps.

  1. Switch to backend

2. Go to menu management, Find the item you want to under Menu group and Menu Sub Group. Here we want to delete eZee_item which is under Food ( Menu group ) and Special ( Sub Menu group ).

Delete the item from menu management.

3. No go to Item and find that item and delete it.

Note: If any transaction exist related to this item, it won’t be deleted.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topics:-

How to add menu items in eZee Optimus?

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How to take seat-wise order and split it?

Assume 3 guests are sitting on 1 table and having their food together. They want separate bills for those items only which they have consumed. In such a case, the server can take the order seat wise and later on split the bills by seat numbers.

Activate Seat Wise Order:  Active seat no. from ezee Optimus back >> Master >> outlet >> Edit Outlet >> Order type setting >> Dine-in >> Order listing style >> Seat Wise

Step 1: Switch to Front end and take Dine in order with Seat number wise.

Step 2:  Go to Order Summary, Select the Option “Split By Seat”.

Step 3: Now you can see the two receipt Splitted by seat number.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How to split the receipt/bill in eZee Optimus?

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How to hold/Fire the Item Course Wise in eZee Optimus?

In dining, a course is a specific set of food items that are served together during a meal.

When we take dine in order, we can add order for specific set of course items. Based on guest requirement we can send specific course to the kitchen and rest of course will be hold.

You can fire anytime hold course to the kitchen.

  1. Enable course wise order on dine In from eZee Optimus Backend.

2. Switch to front end and take dine In order Course wise. Here two course orders are taken., 1. Main Course 2. Dessert

3. Click on any item of particular course we want to hold and click on Hold course. So all the items will be put on hold. Here Main course will be hold. Click on Save so rest of course item will be print.

You can bifurcate hold course item with color.

4. Now to send hold course to kitchen, you can click on item again and fire course so items kot will be printed on Kitchen.

Kindly check the below user privileges in case the option is not visible:

Do visit live chat support if you have any further queries about the eZee Optimus.
eZee Optimus Live Chat Support

Related Topic:-

How to hold item and fire item manually in eZee Optimus?

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How To Give Items As Complimentary In eZee Optimus?

Basically, a complementary item means a free item at a restaurant. To give a Complementary item first we need to create a complementary item discount from the eZee Optimus backend.

Privilege: eZee Optimus Backend>>Settings>>User>>Front office operation>> Item discount and also enable particular discount type for the user.

  1. Create a Complementary item discount, Switch to back, and add a discount type.

2. Switch to the front end, Take the item order, and apply the complementary discount. you can see the item price becomes Zero.

You can also see Complementary items reports.

Do visit live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live Chat Support

Related Topic:-

How to enable the No Charge module and how to take no charge orders in eZee Optimus?

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How to send a digital receipt via email/SMS in eZee Optimus?

With every successful payment, you can provide customers with a digital receipt (text message or email).

We can customize content based on our requirement.

Enable Digital Receipts:

  1. Switch to eZee Optimus backend and create digital receipt template.

2. Following are Screen shots to add email template and SMS template respectively

3. Go to terminal and add digital receipt configuration

We can also add CC and bcc emails. We can add templates to add with email.

4. Similarly, we can add for SMS

Once this configuration is completed, Upon Transaction SMS/email will be sent to customer.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How to set up digital receipt in eZee Optimus?

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How to create and edit PO, GRN voucher templates in eZee Optimus?

We can add the voucher template from Back end and edit it based on the requirement.

Steps:

  1. Switch to back

2. Add voucher templates, Select the type for you want to add voucher template. Give a name to it. All the voucher templates can be added from here. i.e. Purchase order, Goods receipt note, Indent voucher etc

3. You can also edit the voucher based on your requirement from the given setting. You can add the tag from the left side at

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How to add menu item BOM( Bill of material/ Inventory Consumption)?

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What is the Course and how to use it in eZee Optimus?

Course: A course is a specific set of items that are served together during a meal. For exam Starter, Main Course, Dessert, etc.

Based on the item it will serve, For example, First will be a starter, Then Main Course and lastly, it would be Dessert.

It will be same way printed on KOT.

Steps:

  1. Switch to back

2. Define courses

3. Activate order by Course from Outlet in Dine In order type.

3. Setup KOT to print item by coursewise

4. Now you can take Course wise order from Dine in Order type.

5. Order will be displayed as below screen shot. Also, it will be same way printed on KOT.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How to add menu items in eZee Optimus?

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How to create a tax and Tax group and Assign on Menu items as well as the Store items?

Steps:

  1. Switch to back in eZee Optimus

2. Open Master>>Add tax name

3. Now add tax group, Tax group is group of multiple tax which we can apply to menu item and Inventory item. here we are taking only tax in Tax Group. Define the name of the tax group and add tax to it.

4. We can add particular tax under tax group, We can enable tax exempt and apply after item discount. Also we can apply tax value in percentage as well as Amount.

5. Once it is defined, Now we can edit the menu item and select the tax group we want to apply on it.

6. We can also apply the tax group on Inventory item for purchase.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How to exempt or no tax for no charge orders in eZee Optimus?

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Is it possible to print Kot/Bills from MAC in eZee Optimus?

Yes, It is possible to print Kot/Bills From MAC.

To Setup the KOT/Bills printing from MAC, We need to install EOP services in MAC.

Steps:

  1. Check if Java is installed on the Mac Machine.
    1. Open Terminal from Spotlight Search.
    2. Type java -version
    3. If it throws an error then download the JDK from the following URL. Otherwise no need to download.
    4. http://ezeenextgen.s3.amazonaws.com/download/Integration/EO%20Printer/jdk-8u281-macosx-x64.dmg
    5. Double click on the .dmg to install once downloaded.
  1. Download EOP from the following URL.
    1. http://ezeenextgen.s3.amazonaws.com/download/Integration/EO%20Printer/JPService.jar
    2. Save it in a new folder on Desktop or any other folder. DON’T KEEP IT DIRECTLY ON DESKTOP.
    3. After downloading this file, Right click on it and select “Open with Jar launcher”.
    4. It should start successfully.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

Printers Setup in Desktop Application