Once the guest departed from the hotel it’s required to perform checkout operation in the PMS system as well. Before performing checkout operation it’s required to update balance with 0.
How to Access: In order to check out a room, please follow the below steps and video.
Location: eZee absolute PMS stay view >> click on Transaction >> check-out button.
User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Front Office >> Access to check out guest.
1. Check-out from the Stay View.
Click on Transaction which you want to check out. Refer to the screenshot provided below :
2. Check Out from Edit Transaction.
Location: eZee absolute PMS stay view >> Edit transaction >> check-out button.
click on Edit Transaction >> You will find the Check Out button on top. Refer to the screenshot provided below :
3. Check Out from Departure List.
Location: Click on Reservations (icon) >> Departures >> Click on Check Out button.
Refer to the screenshot provided below :
Note: When the system does not allow the viewing checkout button it’s required to check the working date is the same as the guest departure date and also it’s required to check folio balance updated with 0.
Report: Select Guest Checked Out from the Report tab under Front Office Report.