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How to change payment mode, if bill is settled with wrong settlement/payment mode in eO Rapidserve?


Step 1: First you need to click on the order summary and see the completed orders click on the order which is settled by mistake to see the details as follows

Step 2: You need to click on the dustbin icon to delete the wrong settlement payment type in order to settle the same again with the correct payment type, it will ask you to choose the reason to void the settlement, once you choose settlement will be voided.

Step 3: Click on the settle button as follows and select the correct payment method to settle the order again, select the payment method from the subcategory of payment type as follows.

Step 4: Final steps you can select the save button to save the settlement type and settle the order with the correct settlement type, and you can see both settlement type in red color voided settlement type and black with the correct payment type.

Do visit on live chat support if you have any further queries for the eZee Optimus.
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