Tag Archives: Burrp

How to change fonts in KOT/Receipt for the Windows template in eZee Burrp BackOffice 7.0?

Location: 
eZee Burrp BackOffice >> Tools >> Printing Template >> Windows Printer

How to access?
Kindly follow the below steps

Screenshot 1(Receipt): Select the field on which you want to change the font >> Click on Button (7) >> Select font style >> OK >> Save

Screenshot 2 (KOT) : Select the field on which you want to change the font >> Click on Button (7) >> Select font style >> OK >> Save

Screenshot 2:  Before updating the settings

Receipt:

KOT:

Screenshot 3:  After updating the settings.

Receipt:

KOT:

How to change the resolution of eZee Burrp 7.0?

Location:
eZee Burrp >> Settings >> Peripheral >> client / server >> Other >> Resolution

How to Access:
Kindly follow below steps to change resolution

Note: Setting will be applicable after restart of burrp

Case 1:

Case 2: Below setting is only available in server machine
Screenshot 1:

Screenshot 2:

How to update current cost and stock in eZee Burrp Backoffice 7.0?

Location:
Store >> Item Configuration >> Cost and Stock 

How to Access:
Kindly follow below are the steps to follow.

Screenshot 1: Select the particular store from which you want to update the current stock.

Screenshot 2: Update the opening stock to update your current stock and save.

Screenshot 3: Before updating current stock.

Screenshot 4: After updating current stock.

Error-1: Invalid printer specified.

Problem 1: 

Problem 2: Windows not allowing you to set the default printer.

How to Solve:
Please find the below steps to resolve the above error :

Screenshot 1:
Step 1: Hold the Windows Key and press “R” to bring up the Run window.
Step 2: Type “regedit“, then press “Enter” to bring up the Registry Editor.
Step 3: Navigate to the following location:
        HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ Windows
Step 4: Right-click on the “Windows” folder, then choose “Permissions…“
Screenshot 2:
Step 1: Highlight “Administrators“, then check the “Full Control” box, then click “OK“.
Step 2: Highlight your username, then check the “Full Control” box, then click “OK“.
Screenshot 3: Try to set your default printer again. 

Privilege to create or edit menu item in eZee POS BackOffice 7.0

Location:
eZee Burrp BackOffice >> Configuration >> User Configuration 

How to access:
Please refer the below steps.

Screenshot 1:  User Role Configuration >> Privilege >> Checkmark Master Configuration >> Save

Screenshot 2: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Checkmark Master Configuration >> Save

To apply this configuration restart eZee POS BackOffice.

How to add the recipe of menu items and print it in KOT in eZee POS 7.0?

Location:
eZee Burrp BackOffice >> Outlet >> Item configuration >>  Recipe >> New

How to access:
Kindly follow the below steps.

Screenshot 1: Add the recipe & ingredients and save.

Screenshot 2: Add recipe in the menu item and save. 

Screenshot 3: Restart eZee Burrp: eZee Burrp >> Order Type >> Select the recipe mode >> select the menu item 

Screenshot 4: Select the separate template and check mark on Print recipe. After that, you will get 3 sections on left side namely recipe header, recipe details, recipe footer. Right click on each section and add the fields as per your requirement to show in KOT.

Screenshot 5: Restart Zee Burrp: eZee Burrp >> Order type >> Punch order >> Print & Finish

Screenshot 6: Print preview of Kot.

 

 

How to create indent requisition and issue store items against an Indent in eZee POS BackOffice 7.0?

What is Indent:
Indent is basically raised by store, asking for materials needed which are present in the store. A Privileged employee can raise indents, requesting for items that may be required by store. After an indent is raised, the indent is sent to the authorize approval.

In this FAQ we are ordering from the kitchen store and giving an order to the central store, after that central store issues the order to the kitchen store.

Location:
eZee POS BackOffice >> Store >> Transaction >> Indent >> New

Pre-requisite:
eZee POS BackOffice >> Configuration >> User Configuration >> User operation >>Edit >> Priviledge >> Material management >> Purchase managment >> Indent

How to access:
Kindly follow the below steps.

Screenshot 1: Select the store (from where you want to receive the store items), store items and add.

Screenshot 2:  After adding all store items, save the indent.

Screenshot 3: You can check the list, status of all your indent under forward indent list.

Screenshot 4: The store from which you have requested the items can see the list of indents under Received Indent List. Click on Issue to issue the items as requested.
Note: Privilege should be given to the user to authorize the indent.

Screenshot 5:

Screenshot 6: The central Store needs to select the quantity and rate as per their record, as per which status of the indent will be updated. After that click on the issue.

Screenshot 7: Check the issue voucher generated and then Save.

Screenshot 8: Click on Save and print to print the voucher.

Video

 

Error: -1: Unable to cast object of type ‘eZeeODC.frmBanquetBookList’ to type ‘eZee.Common.eZeeformList’.

Problem: Error while accessing the Banquet Dairy in POS Back Office

Screenshot 1:

Screenshot 2:

Location:
Path: C:\Program Files (x86)\eZee\eZee FrontDesk NextGen 7.0

How to Solve?
Step 1: Check the version of below-highlighted files.
eZeeODC.dll
eZeeODCReport.Designer.dll
Step 2: Rename the eZeeODC.dll, eZeeODCReport.Designer.dll to old_eZeeODC.dll, old_eZeeODCReport.Designer.dll
Step 3: Run the Delete Version Tool
Step 4: Run the same SP which client is using

Screenshot 3:

How to create goods receipt note(GRN) and also against purchase order(PO) in eZee POS BackOffice 7.0?

Location:
eZee POS BackOffice >> Store >>Transaction >> Good Receipt Note >> New

Prerequisite:
How to create Purchase Order in eZee POS BackOffice 7.0?

How to access?
We can generate the goods receipt note in 2 ways:
1. Create Goods receipt note against purchase Order List.
2. Create Goods receipt note under Goods receipt note tab. 

1. Create Goods receipt note from purchase Order List.
Screenshot  1: Click on Goods receipt note

Screenshot 2: Create Goods receipt note with all items or remaining items

Screenshot 3: Add the voucher number >> Cash Purchase/Save

Screenshot 4: Mark it as completed

Screenshot 5: Goods Receipt Note

2. Create Goods receipt note under Goods receipt note tab.
Screenshot 6: 
Add voucher number, vendor and items

Screenshot 7:  Goods Receipt Note

How to create Purchase Order in eZee POS BackOffice 7.0?

Location:
eZee POS BackOffice >> Store >>Transaction >> Purchase Order >> New

Prerequisite:
How to Add/Edit Vendor Account in eZee POS Back Office?

How to access?
Kindly find the below steps.

Screenshot  1: Add the Items in the Purchase order >> Save/Save and Print.

Screenshot 2:  Preview of Purchase Order Voucher

Screenshot 3: The user who has the rights to authorize the purchase order will authorize it.

Screenshot 4:  Authorized purchase order

Related FAQ:
How to create goods receipt note in eZee POS BackOffice 7.0?

 

How to add modifier items with group & add modifier into menu item in eZee Burrp Backoffice 7.0 ?

What is the Modifier Item?
Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providing additional options. Example:

Category: Tikka
Menu Item: Crocodile Tikka
         1. Modifier 1: Accompaniments ( Bolied Potatoes, Parsley Potatoes, Roast Potatoes)
         2. Modifier 2: Sauces (Arturo Seafood Sauce, Aglio Olio, Pepper Corn Sauce)

Location:
eZee Pos Backoffice >> Oulet >> Item Configuration >> Menu Item >> Modifier Group

Pre-requisite:
eZee POS Back Office >> Tools >> Printing Template >> Windows/Line Printer >> KOT Template >> Print Modifier Item

How to Access:
Please follow below steps to add modifier in menu group

Screenshot 1: Add modifier item

Screenshot 2:
Define modifiers here as per unit & category

Screenshot 3: 
Make modifier item groups for selection

Screenshot 4: 
Add modifier groups to menu item

Screenshot 5: 
View in Burrp

How to set due amount for Gratuity in eZee Burrp 7.0?

What is Due Amount Gratuity?
Gratuity is called guests tip for your staff.
Customer says that “Keep the change”  offer gratuity in terms of due amount. 

Example: Restaurant Bill is 2281 and customer paid 2500 so request to keep change – 219

Location:
eZee Burrp >> Take order (Dine-in, Take away, Delivery)  >> Settlement

How to access:
Please check below screenshot to calculate automatic gratuity

Screenshot 1

How to add store item and activate in different stores in eZee POS BackOffice 7.0?

What is the store Item?
Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example: 

If Outlet Item: Sandwich 
then store item: Breads, Mayonnaise, Tomato, Onion etc. 

Location:
eZee POS backoffice >> Store >> Store Item >> New

Screenshot 1:
Select store where want to add an item


Screenshot 2:
1. Select seZee POS backoffice >> Store >> Store Item >> New

2. Enter require information (Name, Unit, Item Category)
3. Activate item in different stores by select store and clicking on active button
4. Click on store name and add current stock and set min & max qty

Screenshot 3: You can import the store items in bulk.

Screenshot 4:  Select the file and click on Next.
Note: Click on Get file format to get the format of a file which is to be imported

Screenshot 5: Click on AutoMap to do auto mapping

Screenshot 6:  Click on Next

Screenshot 7: Click on Finish

Video:
Please follow the below video that will guide you with the steps to create and activate an item in different stores.

How to add Table or Floor in eZee Burrp 7.0?

Location:
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation

How to Access:
Please follow the below steps for add table for outlet tables

Screenshot 1:
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Room Operation

Screenshot 2:
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation


Screenshot 3:
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Layout


Screenshot 4:

How to add kitchen wastage in receipt in eZee Burrp 7.0?

Location:
eZee Burrp >> Transaction >> Receipt >> All Receipt >> Select Receipt >> Void >> Wastage

Pre-requisite:
eZee Burrp >> Dine -in >> KOT >> Make Receipt

How to Access:
Please follow the below steps to check error

Screenshot 1:
Go to Transaction >> Receipt

Screenshot 2:
Recall your receipt and void it

Screenshot 3:

How to import language pack in eZee POS BackOffice 7.0?

Location:
eZee Burrp BackOffice >> Maintenance >>Language >> Import Language

How to access:
Kindly refer below steps.

Screenshot 1: Insert the language pack file >> Select Custom 1 >> Import

Screenshot 2: Restart eZee BackOffice

How to set receipt printer in eZee POS Backoffice 7.0?

There are 3 different receipt printing settings available
1) Guest check
2) Receipt
3) Fiscal Receipt

Prerequisite:
eZee Burrp Back Ofice >> Tools >> Printer Template >> Windows or line printer >>Set  receipt template

1) Guest check: Guest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menu items, quantity,and the amount which the guest has ordered. Please find the below steps for the setting template for the same.

Note: Guest check can be printed as non fiscal. Also if the non fiscal is not avaible is the devise user can print the guest check on an normal printer.

Screenshot 1:  By using Order Type

Screenshot 2:  By using Burrp setting

2) Receipt:  Once receipt gets settled System will print Template set on Receipt printer.

Screenshot 1 By using order type

Screenshot 2: By using Burrp setting

 

How to add new Server / Waiter / Steward and its report in eZee POS BackOffice 7.0?

What is Server (Waiter)?
A food server is someone who performs a customer service, food preparation, and cleaning duties in restaurants and dining eateries.

Location:
eZee Burrp BackOffice >> Outlet >> Masters >> Server(Waiter) >> New

User Privilege:
Property Configuration >> Master Configuration

How to access:
Please follow below steps.

Screenshot 1: Add new waiter details and save

Screenshot 2: Restart eZee Burrp >> Take order >> Waiter >> Select waiter

Screenshot 3: Server Performance Report
This report will shows :

1. Order Started time and Order Closed time & Average Time Spending Per Table.
2. Total Receipts
3. Total Table Served
4. Total Pax Served
5. Total KOT’s Created
Screenshot 4: Server Sales report – Day wise each waiter(server) and as per table wise

Screenshot 5: Sales Report – Waiter wise item and table