Tag Archives: Burrp Backoffice

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How to copy menu items from outlet to other outlets in eZee Burrp 7.0?

Location:
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Menu Item

Pre-requisite:
eZee Burrp Backoffice >> Configuration >>Cost Center >>  Outlet Operation 

How to Access:
Here you can find steps to add copy menu Items from other outlets

Screenshot 1:
Open outlet where you want to add menu item

Screenshot 2:
Now select from outlet all menu item are existed


Screenshot 3:

Screenshot 4:

Related Question:
How to add default rate from Menu Item Rate Operation in eZee Burrp 7.0?

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How to add table images in eZee Burrp 7.0?

Location:
eZee Burrp Backoffice >> Tools >> Appearance >> Table Images

Pre-requisite:
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Table Operation

eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Non Rental
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Room Operation

How to Access:
Please follow the below steps for add images for outlet tables

Screenshot 1:

Screenshot 2:

Screenshot 3:

Related Question:
How to add menu item images in eZee Burrp Backoffice 7.0?

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How to add menu items images in eZee Burrp 7.0?

Location:
eZee Burrp Backoffice >> Tools >> Appearance >> Item Images

Pre-requisite:
eZee Burrp Backoffice >> Outlet >>  Item Configuration >> Menu Item

How to Access:
Please follow the below steps for add images for Menu items

Screenshot 1:

Screenshot 2:

Screenshot 3:

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How to add Inventory Consumption (BOM) for menu item in eZee Burrp Backoffice 7.0?

What is Inventory Consumption (BOM)?
We are setting the bill of material (BOM) for each item to managing inventory consumption. Example, Sell a sandwich from POS so we will add sandwich’s ingredients BOM in inventory consumption from the store.

Location:
eZee Burrp Backoffice  >> Outlet >> Item Configuration >> Menu Item >> Price and BOM >> Inventory Consumption >> Bill of Material

Pre-requisite:
eZee Burrp Backoffice  >> Outlet >> Item Configuration >> Store Item

How to access:
Please refer below screenshots for configuration
There are 2 options by which you can add Inventory Consumption (BOM) for menu item:
1. Manually
2. Export/Import Inventory

Note: Store Inventory will be deducted as menu items are punched in POS.

Screenshot 1: Manually Inventory Consumption(BOM).

Screenshot 2: Import/Export BOM
Location: eZee Burrp Backoffice  >> Outlet >> Item configuration >> Advance Configuration >> Import Inventory >> Get File Format

Screenshot 3: Enter all the details in the excel sheet as per the format.

Screenshot 3: Location: eZee Burrp Backoffice  >> Outlet >> Item configuration >> Advance Configuration >> Import Inventory >> Select File path >> Next

Screenshot 4: Click on Auto Map >> Next

Screenshot 5: Menu Item BOM Report

Video:

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How to set different auto receipt no. in eZee Frontdesk & Burrp 7.0?

Currently, payment type single receipt number is used by Frontdesk and Burrp as per print. Here you can set different auto receipt no with below settings. 

How to access:
Refer below screenshot to create shortcuts.

Note: You have turn on settings from frontdesk as well burrp back office to set different receipt number.

Screenshot 1: Frontdesk
eZee Front desk Configuration >> Advance Settings >> General Settings >> Invoice Settings 

Scrrenshot 2:
Click on right top 3 bullet points >> Settings >> Option >> Display >> Print Option

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How to send reports on email automatically on day close/night from eZee BurrP 7.0?

Location:
eZee Burrp Backoffice  >> Configuration >> Cost Center >> Outlet Operation >> Edit >> Miscellaneous >>  Active report on day close

Pre-requisite:
eZee Burrp Backoffice >> User Operation >> Users >> Add Email >> Save

How to access:
Please refer below screenshots for configuration

Note: This action can be only perform on server machine

Screenshot 1:
Active report on day close from each outlet

Screenshot 2:
Set report export path

Screenshot 3:
Here select reports that wants into mail, choose user for email, test and save

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How to remove dirty table status in eZee Burrp 7.0??

Problem:
I do not want dirty & clean status for my table

How to Solve:
You can keep : Clean and Dirty status for table after order

Location:
eZee Burrp Posbackoffice >> Option >> Display >> Receipt Setting

Screenshot 1:
Unmark below setting

Screenshot 2:

Note: Kindly restart burrp after above setting

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Error: Database / Services Authorization Notification: Services stopped due to database error in eZee Burrp 7.0

Problem:
Facing below error while opening eZee Burrp or eZee Burrpbackoffice

Location:
eZee Burrp POSbackoffice >> Click on right top 3 bullet points >> Option >> Authorize Settings

How to Solve:
Please refer below screenshots to resolve above problem

Screenshot 1:
Login into software, with “Continue” option

Screenshot 2:
Tick mark on boxes and authorize it

Screenshot 3:
Add administrator ID & Password

Screenshot 4:

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Error: Unhandled exception has occurred error coming when set auto backup schedule of database in eZee Burpp Backoffice 7.0

Problem:

How to solve:
Please follow below conditions: 

A) Log off another user from windows and login into windows with admin user
B) Login with admin user into server system
C) Auto backup
         I) for eZee Burrp, eZee Burrp back office >> Maintenance >> Auto Backup schedule Task.
        II) for eZee FD, BackupeZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup Settings >> Database Auto Backup Schedule

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-1: Unexpected error from external database driver (1). [Export:ExcelData] [ExportData-ImportDataHelper]

Problem:

How to solve:
Please follow the below steps in order to solve the issue

Close all eZee application before install below tool
https://ezeenextgen.s3-us-west-2.amazonaws.com/download/Dependencies/MDAC_TYP.EXE

OR

Control Panel >> Programs and feature >> Search by the key number for the specific Windows Operating System (Below mentioned are the keys)

Uninstall the mentioned key and after uninstalling the key system will ask you to restart. Once following steps are done try to import Menu item in the software.

For Windows 7: Uninstall KB4041681 and KB4041678

For Windows 8 Keys: Uninstall KB4041693

For Windows 10: Uninstall KB4041676