Problem: I do not want to add guest details and click on finish button
How to Resolve:
Please untick this guest database option
Tag Archives: Burrp Backoffice
How to add manufacturing item in eZee Burrp Backoffice?
You will get manufacturing items by adding intermediate items:
How to add intermediate item (Bill of Material) for store item in eZee Burrp 7.0?
Screenshot 1:
Video:
How to add intermediate item (Store BOM) for inventory in eZee Burrp?
What is Intermediate Item?
An intermediate item is made with other 2-3 store items.
Example: Added item “Mayonnaise Sauce” which is made with Egg, Black Salt, Mustard oil and Sugar Brown. So here we can call it as intermediate item. You can add here only other store items.
Location:
eZee POS Backoffice >> Store >> Store Item >> Bill of Material
Pre-requisite:
eZee POS Backoffice >> Store >> Store Item >> Activate Store
How to Access:
Please follow below steps to make intermediate items
Screenshot 1:
Screenshot 2: Here you get list of intermediate items
Screenshot 3:
Screenshot 4:
Video:
How to configure Kitchen Display System (KDS) in eZee Burrp 7.0?
What is Kitchen Display System (KDS)?
eZee Burrp provides an separate module for KDS (Kitchen Display System).
KDS displays table wise KOTs on screen, so chef can toggle between different views and select KOTs to view ordered food items, Bump/Fire the KOT once food is ready and it send notification alert on cashier terminal for waiter to collect food from the kitchen.
Note:
1. You need KDS License
2. KDS works in regular touch screen monitor like TV screen
3. VGA cable works fine for Kitchen Display System (KDS)
4. Yes, we can manage KOT from iMenu, when we configure eZee Burrp interface with eZee iMenu. The settings will be picked up from Burrp >> settings and print KOT/KDS accordingly.
How to Access:
Please follow below steps to start KDS
Screenshot 1: Create Kitchen Monitor
eZee POS BackOffice >> Tools >> Kitchen Monitor >> NEW
Screenshot 2: Assign KDS Monitor to individual items
Screenshot 3: Assign KDS Monitor to all menu items (BulK Assign)
Screenshot 4: Go to Burrp >> Settings >> Peripherals >> KOT Printer
Screenshot 5:
You have restart Burrp and back office to apply this settings
Screenshot 6: Punch order and check on KDS
There are 3 kinds of KDS Mode available
Screenshot 6:
Video:
How to take manual database backup from eZee Burrp Backoffice 7.0?
Location:
Click on right top 3 bullet points >> Database Backup
How to access:
You have to set database backup path then click on back up button and secure the latest backup.
Note: This action can be only perform on server machine. Always set the path of the backup other than c drive.
Screenshot 1:
Screenshot 2:
How do i reset / split database backup in eZee Burrp 7.0?
What is reset reset / split database backup?
When your backup size got big and want to reset with new database or want to create new financial year
Notes:
1. Login with ADMIN
2. Must be on NextGen Database
3. System Date and Software date should be same
4. Take database backup
5. Must be server machine
How to Access:
Please follow below steps to split database
Screenshot 1:
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How to reset KOT / Receipt number and prefix in eZee Burrp Backoffice 7.0?
What is reset KOT/ receipt Number?
We want to reset our invoice numbering with 001 as per new financial year
Example: 31st March is my last day of last financial year and 1st April is new financial year.
31st March Receipt No. – REC1230
1st April Receipt No. – REC001
Location:
eZee Burrp Backoffice >> Configuration >> Cost Center >> Outlet Operation >> Edit >> Numbering
How to access:
Please refer below screenshots to reset KOT / receipt number and prefix
Note: This action should perform on server machine
Screenshot 1:
1. Type – Auto ( Automatically Number will come) / Manual ( You have to manually add number on order)
2. Prefix – Text that you want before bill number
3. Start# – Your bill start number
How to calculate weighted average cost (WAC) in eZee Burrp Backoffice 7.0?
What is Weighted Average Cost?
Weighted Average Cost is a method of calculating Ending Inventory cost that is
Number of goods from Beginning Inventory + Purchases/Production
Example: Onion (Red) menu item have two units (1 Kilo = 1000 gram )
Suppose a trader buys commodity on four occasions = Total Purchase = 5000 Gram
1. GRN CSGRN#3 Purchased 1 KG (1000 gram) = Rate $5 per gram = 5000$
2. GRN CSGRN#4 Purchased 0.5 KG (500 gram) = Rate $4 per gram = 2000$
3. GRN CSGRN#5 Purchased 2 KG (2000 gram) = Rate $4.5 per gram = 9000$
4. GRN CSGRN#6 Purchased 1.5 KG (1500 gram) = Rate $4.8 per gram = 7200$
1. Average Purchase Cost = GRN Cost/GRN Qty
Here Average Purchase Price is (5+4+4.5+4.8)= 18.3 /4 = 4.56
2. Weighted Average Cost = Stock level rate + purchase rate + received Rate / Stock level qty + purchase qty + received Qty i.e. Current Stock Value/Current Stock. However, the weighted average, taking into account the amount purchased on each transaction is
[(1000X5) + (500X4) + (2000X4.5) + (1500X4.8)]/5000= (5000+2000 +9000+7200)/5000 = 23200/5000 = 4.64 per gram
Screenshot 1: Kindly do WAC settings
Screenshot 2: Add Good receipt note entry as per your purchase
Screenshot 3: Now run WAC option after each GRN process
Screenshot 4: WAC Report gives a complete calculation of WAC based on selected date and store
Screenshot 5: WAC Report
How to add modifier items with group & add modifier into menu item in eZee Burrp Backoffice 7.0 ?
What is the Modifier Item?
Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providing additional options. Example:
Category: Tikka
Menu Item: Crocodile Tikka
1. Modifier 1: Accompaniments ( Bolied Potatoes, Parsley Potatoes, Roast Potatoes)
2. Modifier 2: Sauces (Arturo Seafood Sauce, Aglio Olio, Pepper Corn Sauce)
Location:
eZee Pos Backoffice >> Oulet >> Item Configuration >> Menu Item >> Modifier Group
Pre-requisite:
eZee POS Back Office >> Tools >> Printing Template >> Windows/Line Printer >> KOT Template >> Print Modifier Item
How to Access:
Please follow below steps to add modifier in menu group
Screenshot 1: Add modifier item
Screenshot 2: Define modifiers here as per unit & category
Screenshot 3: Make modifier item groups for selection
Screenshot 4: Add modifier groups to menu item
Screenshot 5: View in Burrp
How to perform Physical Stock Taking in Burrp Backoffice 7.0?
How to perform Physical Stock Taking in Burrp Backoffice 7.0?
Error: -1 : This constraint cannot be enabled as not all values have corresponding parent values. Physical Stock Taking in POS Backoffice 7.0
Problem: When clicking on Physical Stock Inventory, Get below error:
-1 : This constraint cannot be enabled as not all values have corresponding parent values. [getPhysicalStockTakingData-clsPhysicalStockTaking]
Screenshot 1:
How to Access:
Please follow the below steps to resolve this query.
Screenshot 5:
Go to Server machine >> Follow Path My computer >> Drive C: >> Program Files (x86) >> eZee >> eZee FrontDesk NextGen 7.0 >> keep below tool from link here >> Run as Administrator
https://ezeenextgen.s3.amazonaws.com/download/eZeePOSTool/Datadoctor_PhysicalStockRelatedError.exe
Screenshot 6:
Now you are able to perform the physical stock adjustment
How to add store item and activate in different stores in eZee POS BackOffice 7.0?
What is the store Item?
Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example:
If Outlet Item: Sandwich
then store item: Breads, Mayonnaise, Tomato, Onion etc.
Location:
eZee POS backoffice >> Store >> Store Item >> New
Screenshot 1:
Select store where want to add an item
Screenshot 2:
1. Select seZee POS backoffice >> Store >> Store Item >> New
2. Enter require information (Name, Unit, Item Category)
3. Activate item in different stores by select store and clicking on active button
4. Click on store name and add current stock and set min & max qty
Screenshot 3: You can import the store items in bulk.
Screenshot 4: Select the file and click on Next.
Note: Click on Get file format to get the format of a file which is to be imported
Screenshot 5: Click on AutoMap to do auto mapping
Screenshot 7: Click on Finish
Video:
Please follow the below video that will guide you with the steps to create and activate an item in different stores.
How to add Table or Floor in eZee Burrp 7.0?
Location:
eZee Burrp Backoffice >> Outlet >> Item Configuration >> Table Operation
How to Access:
Please follow the below steps for add table for outlet tables
Screenshot 1:
eZee Burrp Backoffice >> Outlet >> Item Configuration >> Room Operation
Screenshot 2:
eZee Burrp Backoffice >> Outlet >> Item Configuration >> Table Operation
Screenshot 3:
eZee Burrp Backoffice >> Outlet >> Item Configuration >> Table Layout
Screenshot 4:
Error: Card No cannot be blank. Card No is compulsory information in Burrp 7.0
Error: -1: Backup failed for server ‘(Local)\EZEENEXTGEN’ [Backup:Class Database] [Backup-frmBackup]
Problem:
How to Access:
Please follow below steps to resolve error
Screenshot 1: Check your drive C: space, empty it atleast 30%
Screenshot 2:
Open this path C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\Properties
Screenshot 3:
Select Advanced option >> Uncheck two options under “Compress or Encrypt attributes” and Check mark option “Allow file in this folder to have contents indexed in addition to file properties”
Now open the software and take backup, it will work well.
if you are still facing the problem then follow the below-mentioned steps.
Step 1 : Check C: drive space
Step 2 : Go to C:\Program Files (x86)\Microsoft SQL Server\MSSQL.2 or MSSQL.1\MSSQL\ Backup. If Backup folder is not find out then create manual the folder.
Step 3 : Give the privilege of MSSQL folder to everyone
Screenshot 4: Take take Auto Backup from eZee Application path
Error: Sorry, you cannot continue with open (Unsettled) Receipt(s) in Day Close in eZee Burrp Backoffice 7.0
Problem:
When you are do day close, you are getting below error of unsettled Receipt(s)
How to Solve:
You have settle open receipts from all user to perform day close
Screenshot 1:
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Screenshot 3:
Now try to do day close
How to post zero amount receipt charges on room in eZee Burrp 7.0?
How to add Menu Group, Subgroup and Menu Item in eZee Burrp 7.0?
How to add Menu Group, Subgroup and Menu Item in eZee Burrp 7.0?
What is Market List in eZee Burrp 7.0?
What is Market List in eZee Burrp 7.0?
How to add happy hours (session base, time base, and season base) in eZee burrp 7.0?
What is Happy Hours or Cocktail Hours?
POS offers discounts in a period of time or season called Happy hour. It can be unlimited food offers, Combo Offers, Free Drinks, discounted menu items, Weekend Offers etc.
There are 3 kinds of rate type in happy hours.
1. Session (Daily, Weekend, Lunch, Dinner, Brunch)
2. Time base
3. Season
Location:
eZee Burrp Backoffice >> Outlet >> Item Configuration >> Menu item >> Search Item >> Edit >> Price and BOM >> New >> Special Rate
How to Access:
In order to create the Happy hours for a particular menu item, Refer the below-mentioned steps for the same:
1. Session Based Happy Hours
Screenshot 1:
Go to eZee POS backoffice >> Configuration >> Masters >> Session (Meal) and add it
Screenshot 2:
Add special rate with default rate to display on KOT and set days on this menu item
Rate Type: Session
Session: Daily, Weekend, Lunch, Dinner, Brunch
Screenshot 3:
Save the setting and restart eZee burrp to check effect
Screenshot 4:
Set session related settings here
Screenshot 5:
Here you can change sessions
Screenshot 6:
2. Time Based
Screenshot 7:
Add special rate with default rate to display on KOT and set days on this menu item
Rate Type: Time Base
Add Start Time & End Time
Screenshot 8:
Save the setting and restart eZee burrp to check effect
3. Season
Screenshot 9:
Season: Set the start date and end date. Also set start and end time.
Screenshot 10:
Reoccur Rate: If you want the rates you have set to re-occur.