Tag Archives: Booking

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How to add complimentary room in eZee Frontdesk 7.0?

What is Complimentary room?
Complimentary room mean you don’t have to pay rooms rent and give to guest free of cost their services.

Location:
eZee Front Desk >> Front Office >>  Walk-in / Reservation / New Booking

User Privilege:
General Settings >> Allow to Give Complementary Rates

How to access:
Please refer below screenshots for more details:

Screenshot 1: Walk-in

Screenshot 2: 
Reservation / Booking


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Video:

 

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How to import third party future Reservation/Booking in eZee Frontdesk 7.0?

Kindly open link in browser and download below tools:
https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeeFrontDeskTools/eZeeRes_Import.zip

You need to fill booking structure which has .CSV format to import future reservation / bookings.

We must need below to import file:

  • First Name
  • Last Name
  • Room
  • Room Type
  • Arrival
  • Departure
  • Room Revenue for stay
  • Total Revenue for stay

Following points needs be considered while importing reservation.

  • Date format should be DD-MM-YYYY
  • Booking should not be duplicated

After filling Booking structure  Please refer screenshot for detail instruction.

Screenshot 1:

Screenshot 2:
Run the attached reservation importing tool in eZee Folder


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What is release date in eZee Frontdesk?

What is Release Date?
Release date is designed to release allocated rooms. For example, if you take a booking on the agreement that they will provide some % deposit amount before 7 days of arrivals then, will set release date on 7 days of arrivals.

And, when you receive payment you will enter in the system and system will keep that room allocated for that particular booking.

But, If they do NOT provide the fixed deposit amount, system ask you to release room with options like Cancel/ Extend release date or take deposit amount.

Location:
eZee Frontdesk >> Front Office >> New booking

How to Access:
You can add release before days and % amount

Screenshot 1: Add before release days and %

Screenshot 2: Stay View Display Icon For release amount

Screenshot 3: Cancel / Extend release date or take deposit while night audit