Tag Archives: Bill

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How to settle a receipt/bill with multiple payment modes in eO Rapidserve?

Step 1: First you need to click on the order summary by clicking on three lines in the corner and see the running orders click on the order which you want to settle.

Step 2: Click on the first payment type in which you want to do the quarter of settlement click on the payment subtype then enter the amount by clicking on the C button to erase the amount and enter how much you want to add in the system with first payment type and then save the process.

 

Step 3: again select the payment type which you want to settle the remaining balance of the guest and as per the guest request you may settle the balance and save so it will settle the whole order with multiple payments.

 

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How to settle a receipt/bill with multiple payment modes(split payment) in eZee Optimus?

This method allows the customer to split the payment between different credit cards or payment methods like cash, check, credit, gift card, etc. Sometimes, customers ask to split the total of the order into several partial payments.

Example: The total value of the bill is $100. The customer would like to pay $50 in Cash and $50 via debit/credit card.

Video:-

Step 1: Select the first payment mode. Enter the Amount received from the guest and Click on —-> to add the payment.
Step 2: Select the second payment mode. Enter the Amount and click on —-> to add the payment.

Step 3: Select another settlement mode. Enter the amount and click on —> to add the payment.

Optimus 2.0 Desktop Application

Video:

Step 1: Select the first payment mode. Enter the Amount received from the guest and Click on —-> to add the payment.

Step 2: Select the second payment mode. Enter the Amount and click on —-> to add the payment.

Step 3: Select another settlement mode. Enter the amount and click on —> to add the payment.

 

 

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How to reprint a receipt/bill in eZee Optimus?

Sometimes a POS bill might fail to print properly which could be the result of printer issues like ink failure, paper got stuck to the printer etc.

Follow the below steps to reprint a receipt.

Video:-

Step 1: Go to Order Summary>> Select the Order >> Click on Print to print the receipt.

Step 2: Reprint  receipt/bill of past dates.

  • Go to Order Summary >> Select the Date  >> Select the Receipt >> Click on Print.

             Optimus 2.0 Desktop Application.

Video:-

 

Step 1: Go to Order Summary.

Step 2Select the Order >> Click on Print to print the receipt.

 

Reprint  receipt/bill of past dates.

Step 1: Go to Order Summary >> Select the Date >> Go to Completed Orders.

Step 2: Select the Receipt >> Click on Print.

 

Optimus 2.0:

 

 

 

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How to settle a receipt(bill) in eO Rapidserve?

Step 1: First you need to click on the order summary and see the running orders click on the order

Step 2: Receipt gets generated only when the order is settled, click on quick pay option or settled button to generate the receipt for the orders

Step 3: Enter the amount in money tendered paid by the guest, click on save button and receipt will be generated for the order which is settled.

 

 

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How to split the receipt/bill in eO Rapidserve?

Step 1: You can split the order when the order is running, click on order from the order summary as follows:

 

Step 2: By clicking on Basket icon you may open the options and click on split order option refer from the screenshots below, for take away you can split by category or equally.

Step 3: Click on dine-in by click on three lines in the corner and click on running tables as follows.

 

 

Step 4: Once you clicked on any of the above options it will split the order according to split equally option will ask you to split the order between receipt 2 to 5 so once you enter it will split and other option will automatically split the orders according to and split orders can be seen in order summary screen.

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How to apply open discount on Receipts in eZee Burrp?

What is Open Item?
When the discount value is set at the time of applying a discount, in those case we need to create a discount type with an Open discount.

Location:
eZee Burrp BackOffice >> Outlet >> Masters >> Discount Type.

Privilege:
eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Select User >> Priviledge >> Food & Beverages >> Receipt Operations >> Change rates/discount/tax, Add Cah discount on Item/Receipt.

Screenshot 1: Add the discount name, select Apply on receipt, check-mark on Open Discount, add discount amount/percent and Save. Restart eZee Burrp after configuring the discount.

Screenshot 2: To apply the receipt discount before applying tax.
Go to: eZee Burrp BackOffice >> Configuration >> Cost Center >> Outlet Operation >> Miscellaneous >> Select Discount Type: receipt discount before applying tax >> Save

Screenshot 3: Open eZee Burrp >> Receipt >> Click on discount icon(highlighted with number 1) >> Select Discount on Receipt >> Apply >> Add amount >> Finish.

Screenshot 4: To check the applied discount select Bill Detail(highlighted with 1).

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How to reset bill/receipt number and prefix in eZee Frontdesk 7.0?

What is reset  Invoice Number?
We want to reset our invoice numbering with 001 as per new financial year

Example: 31st March is my last day of the last financial year and 1st April is the new financial year.
31st  March Invoice No. – INV1230
1st April Invoice No. – INV001

Location:
eZee FrontDesk Configuration >> Advance Settings >> General >> Document Settings >> Advance Prefix Settings

How to access:
Please refer below screenshots to reset Bill / Invoice number and prefix

Note: Kindly perform these settings on the server machine, and restart the eZee software after saving the configuration.

Screenshot 1:
1. Type of Number – Auto ( Automatically Invoice number will come) / Manual ( You have to manually add number on invoice)
Set advance prefix settings as per your requirement
2. Advance prefix settings – None (Always number sequence will continue) , Yearly (Number will reset on yearly basis) , Monthly ( Set number will start on 1st date in every month) , Daily ( Everyday your number start with set invoice setting)
3. Prefix – Text that you want before bill number
4. Start# – Your bill start number

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How to set gratuity compulsory on order type in eZee Burrp 7.0?

Gratuity call out is guests tip for your staff. Some customers offer gratuity in terms of
1. Percentage
2. Fixed  Amounts

Location:
eZee POS Back Office >> Configuration >> Outlet Operation >>Edit Outlet >> Order Type

How to access:
Checkmark on ‘gratuity compulsory on bill‘ and add a percentage, Save it.
Restart eZee Burrp and settle the receipt.

Screenshot 1

Screenshot 2:

 

 

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How to add VAT number on the bill in eZee Burrp Back Office?

Location:
eZee Burrp Back Office >> Configuration >> Tools >> Printing Template

Pre-requisite:
Add VAT number: eZee Burrp Back Office >> Configuration >> Cost Center >> Outlet Operation >> Edit >> Miscellaneous >> Registration 2 >> Save

How to Access:
Right click on header part to add outlet registration 2 and custom text (add your own text) options and save it. After saving all these settings, restart eZee Burrp and check the Bill.

Video:

 

Screenshot:

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How to add guest GSTIN on the invoice in eZee Frontdesk 7.0?

Location:
eZee Front desk >>  Edit transaction/room >> Guest Information

How to Access:
You have to add GSTIN in guest information as per below screenshot

Screenshot 1:

Screenshot 2:

Screenshot 3: Don’t keep any bill to when you want to display guest GSTIN

Screenshot 4:

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How to settle POS Invoice (Bill) By the Loyalty Card?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode.

Receipt related option appears, after clicking on the table.

Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount.

Settlement Window appears with the bill detail and payment type.

 

  • Loyalty Card :  eZee POS does provide Loyalty Card / Gift Card module and issued can be used to redeem the points or balance.

Swipe Card or Enter the Card number manually, for issued card to the guest and system will fetch all the information or can search guest using the search option available on the window.

 

Enter the amount, guest has paid  in the “Amount Paid” field.

Once selected your payment method and required option, click on “ADD” button given on the Bottom left corner to complete payment process.

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How to post POS charge to Room Service (PMS) in eZee Burrp 7.0?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode.

Receipt related option appears, after clicking on the table.

Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount.

Settlement Window appears with the bill detail and payment type.

 

  • Room Posting :  Especially design when have POS is integrated with PMS (Hotel Management System), to post the restaurant charges to Guest Room (Folio).

List of all the Inhouse guest appears, when click on the Room Dropdown box.

Enter the amount, guest has paid  in the “Amount Paid” field.

 

Once selected your payment method and required option, click on “ADD” button given on the Bottom left corner to complete payment process.

 

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How to settle bill receipt in eZee Burrp 7.0?

After generating receipt, Table shows some different icon (Dollar note), that indicates table is in receipt mode.

Receipt related option appears, after clicking on the table.

Click on “Settle Receipt” option, in order to take payment in the system, when Guest pays the bill amount.

Settlement Window appears with the bill detail and payment type.

 

Cash is the one of the 4 different payment method available in the system.

  • Cash :  When payment collection is instant, by hard cash, Credit Card, Visa or online Transfer.  More payment type can be created manually from the POS Back Office configuration.

 

Enter the amount, guest has paid  in the “Amount Paid” field.

Once selected your payment method and required option, click on “ADD” button given on the Bottom left corner to complete payment process.

*Note: When it is Cash payment and guest has given more payment then actual, software does show Change due window to notify Cashier, how much amount to be given back.  

For an example, Total bill amount is $470 but guest has paid $500.  When entered $500, system gives us Change Due window