Tag Archives: backoffice

How to change fonts in KOT/Receipt for the Windows template in eZee Burrp BackOffice 7.0?

Location: 
eZee Burrp BackOffice >> Tools >> Printing Template >> Windows Printer

How to access?
Kindly follow the below steps

Screenshot 1(Receipt): Select the field on which you want to change the font >> Click on Button (7) >> Select font style >> OK >> Save

Screenshot 2 (KOT) : Select the field on which you want to change the font >> Click on Button (7) >> Select font style >> OK >> Save

Screenshot 2:  Before updating the settings

Receipt:

KOT:

Screenshot 3:  After updating the settings.

Receipt:

KOT:

How to update current cost and stock in eZee Burrp Backoffice 7.0?

Location:
Store >> Item Configuration >> Cost and Stock 

How to Access:
Kindly follow below are the steps to follow.

Screenshot 1: Select the particular store from which you want to update the current stock.

Screenshot 2: Update the opening stock to update your current stock and save.

Screenshot 3: Before updating current stock.

Screenshot 4: After updating current stock.

Privilege to create or edit menu item in eZee POS BackOffice 7.0

Location:
eZee Burrp BackOffice >> Configuration >> User Configuration 

How to access:
Please refer the below steps.

Screenshot 1:  User Role Configuration >> Privilege >> Checkmark Master Configuration >> Save

Screenshot 2: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Checkmark Master Configuration >> Save

To apply this configuration restart eZee POS BackOffice.

How to add the recipe of menu items and print it in KOT in eZee POS 7.0?

Location:
eZee Burrp BackOffice >> Outlet >> Item configuration >>  Recipe >> New

How to access:
Kindly follow the below steps.

Screenshot 1: Add the recipe & ingredients and save.

Screenshot 2: Add recipe in the menu item and save. 

Screenshot 3: Restart eZee Burrp: eZee Burrp >> Order Type >> Select the recipe mode >> select the menu item 

Screenshot 4: Select the separate template and check mark on Print recipe. After that, you will get 3 sections on left side namely recipe header, recipe details, recipe footer. Right click on each section and add the fields as per your requirement to show in KOT.

Screenshot 5: Restart Zee Burrp: eZee Burrp >> Order type >> Punch order >> Print & Finish

Screenshot 6: Print preview of Kot.

 

 

How to create indent requisition and issue store items against an Indent in eZee POS BackOffice 7.0?

What is Indent:
Indent is basically raised by store, asking for materials needed which are present in the store. A Privileged employee can raise indents, requesting for items that may be required by store. After an indent is raised, the indent is sent to the authorize approval.

In this FAQ we are ordering from the kitchen store and giving an order to the central store, after that central store issues the order to the kitchen store.

Location:
eZee POS BackOffice >> Store >> Transaction >> Indent >> New

Pre-requisite:
eZee POS BackOffice >> Configuration >> User Configuration >> User operation >>Edit >> Priviledge >> Material management >> Purchase managment >> Indent

How to access:
Kindly follow the below steps.

Screenshot 1: Select the store (from where you want to receive the store items), store items and add.

Screenshot 2:  After adding all store items, save the indent.

Screenshot 3: You can check the list, status of all your indent under forward indent list.

Screenshot 4: The store from which you have requested the items can see the list of indents under Received Indent List. Click on Issue to issue the items as requested.
Note: Privilege should be given to the user to authorize the indent.

Screenshot 5:

Screenshot 6: The central Store needs to select the quantity and rate as per their record, as per which status of the indent will be updated. After that click on the issue.

Screenshot 7: Check the issue voucher generated and then Save.

Screenshot 8: Click on Save and print to print the voucher.

Video

 

Error: -1: Unable to cast object of type ‘eZeeODC.frmBanquetBookList’ to type ‘eZee.Common.eZeeformList’.

Problem: Error while accessing the Banquet Dairy in POS Back Office

Screenshot 1:

Screenshot 2:

Location:
Path: C:\Program Files (x86)\eZee\eZee FrontDesk NextGen 7.0

How to Solve?
Step 1: Check the version of below-highlighted files.
eZeeODC.dll
eZeeODCReport.Designer.dll
Step 2: Rename the eZeeODC.dll, eZeeODCReport.Designer.dll to old_eZeeODC.dll, old_eZeeODCReport.Designer.dll
Step 3: Run the Delete Version Tool
Step 4: Run the same SP which client is using

Screenshot 3:

How to create goods receipt note(GRN) and also against purchase order(PO) in eZee POS BackOffice 7.0?

Location:
eZee POS BackOffice >> Store >>Transaction >> Good Receipt Note >> New

Prerequisite:
How to create Purchase Order in eZee POS BackOffice 7.0?

How to access?
We can generate the goods receipt note in 2 ways:
1. Create Goods receipt note against purchase Order List.
2. Create Goods receipt note under Goods receipt note tab. 

1. Create Goods receipt note from purchase Order List.
Screenshot  1: Click on Goods receipt note

Screenshot 2: Create Goods receipt note with all items or remaining items

Screenshot 3: Add the voucher number >> Cash Purchase/Save

Screenshot 4: Mark it as completed

Screenshot 5: Goods Receipt Note

2. Create Goods receipt note under Goods receipt note tab.
Screenshot 6: 
Add voucher number, vendor and items

Screenshot 7:  Goods Receipt Note

How to create Purchase Order in eZee POS BackOffice 7.0?

Location:
eZee POS BackOffice >> Store >>Transaction >> Purchase Order >> New

Prerequisite:
How to Add/Edit Vendor Account in eZee POS Back Office?

How to access?
Kindly find the below steps.

Screenshot  1: Add the Items in the Purchase order >> Save/Save and Print.

Screenshot 2:  Preview of Purchase Order Voucher

Screenshot 3: The user who has the rights to authorize the purchase order will authorize it.

Screenshot 4:  Authorized purchase order

Related FAQ:
How to create goods receipt note in eZee POS BackOffice 7.0?

 

How to import language pack in eZee POS BackOffice 7.0?

Location:
eZee Burrp BackOffice >> Maintenance >>Language >> Import Language

How to access:
Kindly refer below steps.

Screenshot 1: Insert the language pack file >> Select Custom 1 >> Import

Screenshot 2: Restart eZee BackOffice

How to set receipt printer in eZee POS Backoffice 7.0?

There are 3 different receipt printing settings available
1) Guest check
2) Receipt
3) Fiscal Receipt

Prerequisite:
eZee Burrp Back Ofice >> Tools >> Printer Template >> Windows or line printer >>Set  receipt template

1) Guest check: Guest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menu items, quantity,and the amount which the guest has ordered. Please find the below steps for the setting template for the same.

Note: Guest check can be printed as non fiscal. Also if the non fiscal is not avaible is the devise user can print the guest check on an normal printer.

Screenshot 1:  By using Order Type

Screenshot 2:  By using Burrp setting

2) Receipt:  Once receipt gets settled System will print Template set on Receipt printer.

Screenshot 1 By using order type

Screenshot 2: By using Burrp setting

 

How to add new Server / Waiter / Steward and its report in eZee POS BackOffice 7.0?

What is Server (Waiter)?
A food server is someone who performs a customer service, food preparation, and cleaning duties in restaurants and dining eateries.

Location:
eZee Burrp BackOffice >> Outlet >> Masters >> Server(Waiter) >> New

User Privilege:
Property Configuration >> Master Configuration

How to access:
Please follow below steps.

Screenshot 1: Add new waiter details and save

Screenshot 2: Restart eZee Burrp >> Take order >> Waiter >> Select waiter

Screenshot 3: Server Performance Report
This report will shows :

1. Order Started time and Order Closed time & Average Time Spending Per Table.
2. Total Receipts
3. Total Table Served
4. Total Pax Served
5. Total KOT’s Created
Screenshot 4: Server Sales report – Day wise each waiter(server) and as per table wise

Screenshot 5: Sales Report – Waiter wise item and table

How to update current stock in eZee Burrp Backoffice 7.0?

Location:
eZee Burrp BackOffice >> Store >> Item Configuration >>Cost and Stock 

How to access:
Please follow the below steps.

Screenshot 1: Update the opening stock from cost & stock and save.

Screenshot 2: eZee Burrp BackOffice >> Store >> Inventory transaction >> Physical stock taking. You can check the updated stock here.

Database Monitoring option in eZee FrontDesk and eZee POS Back Office 7.0

Location:
eZee software >> 3 colons at right side >> Database Monitoring

How to access:
When you want to reduce your database size you can do it from database monitoring:

1. Clear audit-trail: To clear audit trial data when database size gets increased
2. Shrink: Database size decreases especially for LDF file which is in SQL server data folder
3. Re-Index: It will reindex all records technically serialize in the database, it will help in the performance of data view

Screenshot 1: 

How to make a combo in eZee Burrp 7.0?

Location:
eZee Burrp BackOffice >> Outlet >> Item Configuration >> Menu Item >> Edit >> Other Option

How to access:
Please follow the below steps.

Screenshot 1: Select menu item checkmark on can use as set menu and save

Screenshot 2: Make a new menu item as the combo >> modifier group >> select set menu item >> select item >> save

Screenshot 3: Restart eZee Burrp >> Order Type >> Dine in >> Enter combo

How to set KOT printer in eZee POS Backoffice 7.0?

There are 2 different KOT printing settings available:
1) Separate KOT

2) Checkers KOT

Prerequisite:
eZee Burrp Back Ofice >> Tools >> Printer Template >> Windows or line printer >>Set  KOT template

1) What is separate KOT:  When your KOT has BAR, Kitchen etc menu items and you want to print it on different KOT printers, so you have to activate these settings.
Example: You have ordered Tikka masala, Absolute vodka.
Tikka masala should print on Kitchen Printer KOT and Absolute vodka should print on BAR Printer KOT.
Note: The setting of Printer can be set from Menu Item or on POS Room.

If Printer not set on Item It will print on POS Room’s Printer. In case printer not set on both Place, it won’t print KOT in Kitchen.

Screenshot 1:

Screenshot 2:

Screenshot 3:

Screenshot 4:

2) What is checkers KOT: Checker KOT is mainly used for single KOT printer. It prints all Item on KOT. The user can customize from Template Setting. 

Screenshot 1: By using Order Type

Screenshot 2: By using Burrp setting

Note: All the settings will be applied after restarting the software.

How to add VAT number on the bill in eZee Burrp Back Office 7.0?

Location:
eZee Burrp Back Office >> Configuration >> Tools >> Printing Template

Pre-requisite:
Add VAT number: eZee Burrp Back Office >> Configuration >> Cost Center >> Outlet Operation >> Edit >> Miscellaneous >> Registration 2 >> Save

How to Access:
Right click on header part to add outlet registration 2 and custom text (add your own text) options and save it. After saving all these settings, restart eZee Burrp and check the Bill.

Video:

Screenshot: