Group Booking is booking more than one room for a group of people at a time. Due to some circumstances when the hotelier received a request to make a change in arrival or departure dates for the whole group so that is required to update in the system as well that is done with few clicks.
How to Access: In order to perform amend group reservations in the eZee absolute PMS system please follow the below steps and video.
Location: eZee absolute PMS >> Group >> Group reservation >> Edit Group
Screenshot 1: eZee absolute PMS >> Group >> Group reservation >> Edit Group >> Room information >> select rooms >> Operations >> Group amend stay
Screenshot 2: Select amended dates and click on Amend.
How to Access: In order to Amend the stay of guest please follow the below steps and video:
User Privilege: There is no privilege if you want to amend the stay for created reservation on PMS or booking made from booking engine butif you want to amend any reservation from OTA then this right is required eZee absolute configuration >> User >> Edit user >> Privileges >> Front Office >> Modify OTA Booking Restriction [Amend Stay]
Screenshot 1: Amend stay from stay view
Path: Click on the guest transaction >> select Amend stay operation.
Screenshot 2: Amend stay on a Reservation list
Path: Login with eZee Absolute Front >> Front Office >> Reservation List
From this reservation list, click on the right side arrow button and select amend stay.
Screenshot 3: Define the duration of the amending stay.