The term “Reservations” refers to the process of reserving a particular type of room for a specific guest for a given period. On the other hand, a ‘Walk-in‘ is a guest who arrives at the accommodation without having made a prior reservation, seeking accommodation for the night.
How to access: In order to Walk-In / New Reservation in the system refer to the below videos and steps.
Location: eZee Absolute front >> Front Office >> Walk In / New Reservation >> Enter the Booking details >> Reserve / Check In.
User Privileges: eZee Absolute Configuration >> User >> Edit User >> Privileges >> Reservation >> Add Reservation.
Path: eZee Absolute Frontoffice >> Walk-In / Reservation.
Screenshot 1: Front Office >> Click on “Add Reservation” icon >> Quick Reservation >> Fill detail like arrival/departure date, guest detail, room type, rate plan in Quick window and click on confirm button to add that reservation or walk-in guest in the system.
Screenshot 2: Click on the More Optin button as shown above screenshot to fill in more guest detail and options as below screenshot and click on the Reserve button.
Note: When the arrival date is the same as your system working date then only you can view the Check-in button and for future arrival date selection you can view the Reserve button.