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How to perform Room Move operation in eZee Absolute?

Room Move is an operation which is performed when a guest wants to change their room during their stay. let’s say they are staying in room 101 for the first night but from second night onward we move them in room 105, the reasons to perform this room me operations are like …

  1. Guests don’t like the room.
  2. The room has a maintenance problem.
  3. Hotel authority or Manager decided to upgrade the guest and offer him a better room.

How to Access: In order to perform room move operation please follow the below steps and video.

Location: eZee absolute PMS stay view >> click on Transaction >> Select Room Move.

User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Front Office >> Access to Move Room.

Path: From Stay view click on room transaction >> Select Room Move button

Screenshot 1: it will allow you to select the available room from room type.
Screenshot 2: Select Audit Trails from the Report tab under Audit Report Tab.