To use Guest Portal Service, please refer following steps with screenshots;
Step 1: Activate Guest Portal
Path: Go to eZee Absolute Configuration >> Settings >> Others >> Guest Portal Settings >> then activate the Guest Portal and set the visibility settles, general settings, and Property Map as per your preference. (Refer below screenshot)
Step 2: Configure the Email template that will be sent to guest along with the Guest Portal link.
Path: Login to eZee Absolute Configuration >> Go To Master Tab>>>>Email Marketing & Scheduling >> Click on NEW template and then configure the template as per your requirement(Refer below screenshot for your reference)
Now, you are done with the configuration.
Further, while you will take a reservation an email will be sent to guest along the guest portal link. The guest needs to click on the link and an web application will open on his/her smart device.
Moreover, Lets see How the Guest Portal will look like when the guest will open. (Refer below screenshot to have a first look on guest portal at guest’s end.)
As shown in above screenshot, guest portal hold features like Confirm your Check-In, Need Transport, Manage Profile, Modify Booking, Cancel booking, Check You Bill and lot more.
Guest will click on appropriate option/button and perform operation accordingly.
Once the operation/request is performed by guest, Front office Manager/Executive will receive a notification on eZee Absolute Front office. (Refer below screenshot to have a look at it)
Here, the hotelier can APPROVE or REJECT the request received from guest.
This is all we have in Guest Portal Feature.