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How to cancel a Reservation in eZee Absolute?

reservation cancellation means to inform the hotelier that the guest is not arriving as per the scheduled arrival date. There may be several reasons to cancel future reservations.

1.) Change their mind to visit that place.
2.) Due to national and international virus cause like COVID-19 in the year 2020.
3.) A natural disaster like an earthquake, volcano, etc.

How to Access: In order to cancel a reservation please follow the below steps and video.

User Privilege: eZee absolute configuration >> User >> Edit user >> Privileges >> Reservation >> Cancel reservation.

There are several ways to cancel the reservation.

1) Stay View : Stay view >> Click on cancel reservation Icon >> set a reason  >> Save
2) Reservation list : Reservation list >> Click on the reservation >> click on cancel reservation  >> set a reason  >> Save

1) Stay View: click on the reservation >> Select Cancel icon >> Follow steps as show below.



2) Reservation List: eZee absolute PMS >> Front Office >> Reservation list >> Follow steps as show below.


Report: For Cancelled reservations, we can refer to the cancel reservation report.