What is the house use?
We are offering room to guest and hotel staff complimentary.
Here house room status can be use to bifurcate hotel staff use and actual guest.
How to Solve:
When you have room rate is 0 at that time, you can allow to go for “house use” option
General Settings >> Allow to Give Complementary Rates
Note: When room rate become 0, rate type will be grayed out as per system
Screenshot 1: Make room rate 0 from rate information
Screenshot 2: Go to other Information >> Tick mark on House Use
Screenshot 3: Daily Summer Report – House Use Room
Screenshot 4: House Use Report (Bifurcation between complimentary & House use)