eZeeReservation_Release_2.0.14

eZee iLoyalty Integration

eZee Reservation is now integrated with eZee iLoyalty.

eZee iLoyalty, as the name suggests helps you manage all your hotel customer loyalty programs easily from one place. Increase your repeat guests and revenue by setting up the best loyalty programs at your hotel through eZee iLoyalty.

eZee iLoyalty in eZee Reservation

For Enabling iLoyalty for your booking engine, Go to eZee Reservation Old Extranet -> Settings -> Property -> Booking Page Tab -> iLoyalty Settings.

Here you’ll find eZee iLoyalty Activation Settings.

Hotel Id: This field is displayed by default as per your logged in property code.

Location Id: This is a mandatory field and you’ll find this field value from your iLoyalty Account.

Authorization Key: This is a mandatory field and you’ll find this field value from your iLoyalty Account.

Note: There is one “Test” button next to “Authorization Key”. After
inserting “Location Id” and “Authorization Key”, you can test whether both details are valid or not.

Point Configuration: Here you’ll find points configuration like 1 Rs = 10 Points. Point Configuration
is used to calculate amount according to points.

Please refer below screenshot for your reference.

Once iLoyalty Configuration fields are configured from eZee Old Extranet, then you’ll find “iLoyalty Redeem” block at the below-mentioned places in the Booking Engine.

Please refer below screenshot for the reference.

Using this feature, the booker can redeem credit points and earn credit
point according to booking amount using card and pin number.

Remember below points before performing “Redeem” operation

  1. For one booking, system will allow to “Redeem” only once.

  2. If card status is “Active”, then only it will allow you to redeem. After checking the points of card, “Redeem” button will be visible.

  3. It requires “Pin Number” for redeeming process which you will get from your iLoyalty Account.

  4. After inserting right “Pin Number”, the system will perform redeem action.

Note: After the iLoyalty Redeem process, you will not be allowed to apply promotions. So take a note on this and if you want to apply promotion, apply promotion as a first step and then proceed with iLoyalty redeem process.

Please refer below screen shot for the reference.

Screenshot #1 :

After checking that the card number is active and points are available, then only you’ll be able to see below block to redeem the points according to points available.

Please refer below screenshot.

Screenshot #2 :

In eZee New Extranet

For iLoyalty, you can find 4 main actions in eZee New Extranet.

Use iLoyalty Points

  1. Use iLoyalty

  2. iLoyalty Redeem

  3. Earn and iLoyalty Revoke (Earned Points)

  4. Rollback

1) Use iLoyalty

You can see “iLoyalty Redeem” block from Add reservation screen.

Please refer belowscreen shot for the reference.

Screenshot #1 :

2) iLoyalty Redeem

If there are Card Details found for particular booking, then system will allow to redeem points on booking from guest iLoyalty card.

Remember below points before performing Redeem operation.

      1. For one booking, system will allow to Redeem only once.

      2. If the card status is “Active”, then “iLoyalty Redeem” Popup will open
        otherwise error message will be displayed.

      3. After clicking on “Redeem” button, it will require a “Pin Number” for further process. You will find it from your iLoyalty Account.

      4. After inserting right “Pin Number”, the redeem action will be performed.

Please refer below screenshot for the reference.

Screenshot #2 :

3) Earn and iLoyalty Revoke

Earn points is auto process and performed at the time of booking if there are any card details found on booking.

4) Rollback

Rollback is auto process and it is called when you perform any below action. And it is called if “Redeem” or “Earn” is done on any booking.

    1. Void Reservation (Single and Group Reservation)

    2. Cancel Reservation (Single and Group Reservation)