eZeeReservation_Release_2.0.11

Display Critique reviews on Booking Engine and hotel website

Previously, we showed only Booking Engine reviews on booking engine screen. But now we have added a functionality to show all reviews in Critique – our reputation management software along with Booking Engine Reviews on booking engine screen. It will look like as shown in the below screenshot.

If you want to show Critique reviews on your website, it’s now possible with our Looker to Booker widget tool. With the help of this feature, your website visitors will be able to see various type of reviews, which will peak their interest in making a booking with you.

How to use Critique Review Looker to Booker Widget?

If you want to use this widget, you have to go to [ eZee Reservation -> Marketing -> Looker to Booker -> Triggering Tools -> Reviews ] on this path and use this widget on your hotel website. For better understanding, please refer below screenshot.

Once you add this widget on your website, you will see the output as shown in screenshot below.

When you click on “Check Reviews”, you’ll be able to see 10 latest reviews. Refer below screenshot.

After checking these reviews, if the website visitor wants to see more reviews, then they need to click on “Check out more reviews” button. When they click on this button, they will be redirected to the booking engine review screen.

SMS Marketing & Scheduling

We have introduced SMS marketing and scheduling feature.

Now you can schedule to send SMS to your guests along with email.
The SMS can be scheduled for all 3 below types

  • Pre-arrival
  • Post-departure
  • In-house

This feature we provided in,

eZee Reservation Configuration -> Marketing -> Email Marketing & Scheduling

This feature will only be visible if the property has SMS integration.

If the SMS integration is ON for particular property,

We have provided SMS scheduling option, while we have added new email template from email marketing and scheduling.

 

If you enable that setting, then you have to choose an SMS template and SMS provider.

So now, whenever particular email is scheduled then that SMS will also be scheduled and selected SMS template will be sent to the guest mobile number.

Just like email, SMS also can be sent manually. Just select the guest and along with email, the selected SMS template will be sent to guest’s mobile number.