We have revised the existing rates screen with some more exciting additions in it. Points to note: In eZee Absolute front-office, go to Front Office -> Rates screen which will render Rates page accordingly. Then choose any of source which is of mode Non-Linear or Allocated. If it is Non-Linear, then it will list down pax and date wise rates, OR if rate mode is Allocated then it will list down base rate, extra adult and extra child rates with option of f(x) and (copy) buttons which will allow you to perform operations on rates accordingly. Now, let’s see how these f(x) and (copy) features actually work. 1. f(x) f(x) feature has 3 sub features as below: 1.1 f(x) multiplication factor: In multiplication factor, we have to add a number with which existing rates will get multiplied and click on “Go” button to perform multiplication operation across the row. Below screenshots better explains this feature:
New Editable UI for Non Linear and Allocated Rates Screen
Previously, the rates screen was view only screen which is now editable. This not only allows you to see rates but also edit rates as well for Non-Linear and Allocated rate modes.
We have revised the existing rates screen with some more exciting additions in it.
Points to note:
In eZee Absolute front-office, go to Front Office -> Rates screen which will render Rates page accordingly. Then choose any of source which is of mode Non-Linear or Allocated. If it is Non-Linear, then it will list down pax and date wise rates, OR if rate mode is Allocated then it will list down base rate, extra adult and extra child rates with option of f(x) and (copy) buttons which will allow you to perform operations on rates accordingly.
Now, let’s see how these f(x) and (copy) features actually work.
f(x) feature has 3 sub features as below:
1.1 f(x) multiplication factor: In multiplication factor, we have to add a number with which existing rates will get multiplied and click on “Go” button to perform multiplication operation across the row. Below screenshots better explains this feature:
We can see in above screenshot that once we clicked Go button, the new rates were set as 3000 as we multiplied them all with 2 with their existing value. If you want to save rates, then you have to click Save button shown top right side of the rates table.
1.2 f(x) addition factor: In addition factor, we have to add a number with which existing rates will get added and click on “Go” button to perform addition operation across the row. Below screenshots better explains this feature:
We can see in above screenshot that once we clicked Go button, the new rates were set as 1510 as we added them all with 10 with their existing value. If you want to save rates, then you have to click Save button shown top right side of the rates table.
1.3 f(x) addition and multiplication factor: In addition and multiplication factor, we have to add a number with which existing rates will get added and multiplied and click on “Go” button to perform both operations across the row. Below screenshots better explains this feature:
We can see in above screenshot that once we clicked Go button, the new rates were set as 3010 as we multiplied them with 2 and added 10 in addition factor. If you want to save rates, then you have to click Save button shown top right side of the rates table.
2. (copy) : Copy feature is straightforward and very simple to use. The rate of first cell of row will be considered to copy rates across all other cells of same row. Let’s see in below screenshots how it works :
To set new value, hotelier has to click on that rate which will allow to add new rate and click enter. Once new rate is set, click on copy button which will copy across rate of first cell to rest of other cells for same row, shown in below screenshot :
We can see in above screenshot, that once we clicked copy button, the new rates were set as 1510 as we changed rate of first cell(to better understand) and we copied rates across the row which changed and set new rate to 1510 for all other cells of same row. If you want to save rates, then you have to click Save button shown top right side of the rates table.
NOTE : If the rate of first cell is same as of other cells in row, then copy rates button will do nothing as we don’t have anything to change.
Apart from f(x) and copy features, hotelier can individually or bulk select cells and set their rates as well. We will see how singular cell rates and bulk cell rates can be edited, using below screenshots :
You can see in above screenshot that Save button appeared to save our edited rate in database.
Now, let’s try bulk edit using drag and select feature, shown in below screenshots :
Lets edit rate of one cell from these cells :
All selected cells were edited with new rate i.e 1600. To save these rates, we need to click on Save button.
When multiple cells are selected and if we click on particular cell then that cell should be removed from selection(toggle). Though if you will click straight on amount then it will open textbox for that cell (shown in screenshot below)
Rate Threshold :
If room type has rate threshold set while defining that particular Room Type from reservation side and if hotelier adds rate out of that threshold boundary then it will show error message something like shown in below screenshot :
Auto-complete on walk-in and insert transaction
We have introduced the auto-complete feature in eZee Absolute in walk-in and insert transaction operation for guest name, email address and contact number.
Walk in, New Reservation & Insert Transaction Screen:
When you enter Guest Name, Email, Mobile in the respective text box, the auto-suggest listing will display for related search. And click on the particular record at a time. The system will check whether the guest is Black Listed or not and Display Confirmation.
If the guest is going to stay in the hotel, the system displays confirmation for the offered rate at that time.
Confirmation related information is also auto-filled in the corresponding text box.
When you enter the child’s guest name in the text box, the system will display auto-suggest listing at that time for the related search. Click on a particular record to auto-fill text box with guest information.
The guest information will pop-up for Name, Email, Mobile through auto-suggest.
Edit trasaction -> Sharer Information :
Add Sharer and Edit Sharer
When you enter Guest Name, Email, Mobile in the text box, the auto-suggest listing will be displayed for the related search.
Click on a particular record at that time. The system will check whether the guest is black-listed or not, and display a confirmation.
Confirmation related information will be auto-filled in the text box, same as above Guest Profile screen images.
Introducing Chat Assistant in eZee Absolute Hotel PMS App
We are introducing a CHATBOT in the eZee Absolute mobile app. This chatbot will work as your virtual assistant to help you perform everyday operations.
Currently, we are considering arrival, departure and reservation list. In all these lists, we have covered all basic operations like check-in, void, no-show, cancel, assign a room, un-assign room, early check-in, print folio, and check-out.
You can perform the operation using the following 3 methods:
- Click Input
- Text Input
- Speech Input
Steps to work with chatbot:
Step 1: Click on the Chatbot Assistant icon
>Step 2: Chatbot screen will open looking as below:
If you want to see arrival, departure or reservation list, then you can click on the list. It will show the details accordingly. In a similar way, you can perform departure and reservation list.
If you don’t want to use the click input approach, then you can also type or speak the list name. The chatbot will show the results accordingly.
Exploring input types
- Click input
- Text input
- Speech input
Click on the voice record and speak the list name. Chatbot will give the appropriate answer.
In a similar manner, the front-office manager can check departure and reservation list.
Front office Manager can perform various operations like check-in, un-assign room, void, no show and many more as mentioned above. Let’s go through its operations.
1) Unassign room
Step 1: Click on the Arrival or Reservation list.
Step 2: Click, speak or type text unassign room button.
Front office Manager can perform this same operation by entering text in the text box and using spoken input.
2) Cancel Operation:
This operation if performed via text input:
Step 1: Type list name or if front office manager knows the guest name then manger can type cancel and then guest name.
Front office manager also can perform a universal search like that in eZee Absolute hotel PMS. The manager can search via reservation no, folio number, guest name, and such likes.
Check the below screenshot for Universal Search.
1) Universal search with Guest name:
2) Universal search with folio number:
Snapshot interface with eZee Absolute
Snapshot interface is now available with eZee Absolute.
What is it?
SnapShot Analytics offers hotels simple yet powerful cloud-based solution for data aggregation and analysis. SnapShot’s integration
process allows hotel PMSes to automatically and continuously upload your hotel’s forecast, as well as connect it with multiple
external sources like STR, TripAdvisor, Google Analytics, social media, and more.
Once this interface is activated, you’ll need to enter your credentials in our Configuration Panel. You can find that at Settings -> Others -> Snapshot Integration. Configure SnapShot’s Credentials on this page.
The red colored text shows that we have not yet sent the Full Export Data of that property to Snapshot which is mandatory in order to activate the interface. However, this is just a one-time process which we’re doing automatically. Once this is done, there will be another setting to send hotel’s forecast to Snapshot. The time interval must be 8 hrs.
Once the hotel’s forecast is sent to Snapshot, it will be reflected in the audit logs.
Tring Fiscal Integration with eZee Absolute for Bosnia and Herzegovina
We have integrated with Tring fiscal for users in Bosnia and Herzegovina.
In Bosnia and Herzegovina, the invoicing for cash and credit cards must be done using fiscalization. So we have integrated eZee Absolute with Tring fiscal.
Take a look at how the interface works with eZee Absolute.
In eZee Absolute Configuration:
Go to Settings->others->Tring Fiscal Integration. Set the terminal IP address and a respective port. Set group code for all respective taxes.
Save your terminal detail.
Once the configuration is done, Set pay method shortcode as following.
01 – Cash Or City ledger
05 – Cheque
09 – Bank
In eZee Absolute Front Office:
Fiscalization can be performed after checkout only. After checkout If guest wants to re-print then, by print invoice hotelier can re-fiscalize folio. While folio fiscalization we are providing one setting if hotelier wants to use more than one fiscal printer then it will show one popup for getting printer terminal information which printer you want to use to for fiscalization.
Here, the hotelier can set that printer terminal into a cookie if hotelier needs to use the same terminal daily.
Normally, when hotelier performs check out that time system will fiscalize the folio. Suppose at a time of checkout any problem arise then hotelier may allow to re-fiscalize the folio after check out. Hotelier can re-fiscalize the folios from 1)Stay view 2)Edit transaction 3)departure list by print invoice option and 4)Edit transaction-> Folio detail-> Folio operation-> Print folio icon.
For reprint folio/invoice after checkout if folio is already fiscal hotelier can refiscalize folio by print invoice option.
If hotelier void any transaction then the system will fiscalize the folio.
Below operations do void fiscal after checkout
1)Undo Checkout(From departure list)
Upload Guest Image Using Direct Webcam
Now you’ll be able to upload Guest Image and Guest Identity using direct Webcam.
Currently in eZee Absolute front office, If you want to upload Guest Image or Guest Identity, there are only one option to upload image which is store image in your computer which you want to upload.
But now we provide functionality to upload Guest Image and Guest Identity using direct Webcam.
In eZee Absolute Front office:
The new upload Guest Image / Guest Identity screen is display like below.
Here you find two section,
1) Upload Image
In this section you find “Upload” button which is upload image from your computer or disk.
2) Upload By Webcam
In this section, you find three buttons “Start”, “Stop” and “Capture”.
Start : Use for start Webcam. Once you click on this button, webcam result display on left side of popup.
Stop : Use for stop Webcam which is started already.
Capture : Use for Capture image which is display in left section of screen. After Capture image, once you click on “Save” button, captured image directly save in system.
SMS Scheduling on Time and Email & SMS Scheduling “Before Departure”
Both Feature Provided on Email Marketing Screens of eZee Absolute and eZee Reservation configuration.
In eZee Absolute,
Master -> Marketing -> Email Marketing and Scheduling
In eZee Reservation,
Marketing -> Email Marketing and Scheduling
SMS Scheduling on Time:
Now, SMS can be send on specific time from Email Marketing and Scheduling Screen.
To Schedule SMS on Time,
While create and edit any email template from Email marketing and Scheduling screen we have to checked “Do You Want to Schedule SMS” Check box
then, need to checked “On Time” Check box, and then need to select time.
now, SMS will be schedule or send on specified time which is set for particular email templ ate. follow below steps
Schedule Email and SMS Before Departure:
Now we can Schedule or Send SMS Before Departure for In- House email template from Email and marketing Screen.
For In house email template, just set Schedule option “Before Departure” and specify befo re no. Of days of departure email and SMS gone a schedule.
So now, Email and SMS will be send to guest before specified days of departure.
Round Off Solution (Add Up Round Off To Rates)
In our system, we provide Adjustment setting which helps us to overcome penny issue and every time amount of booking is non weird.
Currently in system, adjustment is working like,
If you set “Round off Type” = “-1 <-> 1” from configuration and try to add new booking and booking amount is 1125.80 (Tax Inclusive). So the actual entry is like
Room Charge : 1125.80
Round Off : 0.20
Net Amount : 1126.00
Now in case of high currency values in any property, then its value of Adjustment 0.20 is quite bigger so it is possible that guest will not be able to accept it. They may raise queries like “Why this much adjustment on booking?” or it is possible to raised some penny issue.
So to overcame this issue, we have introduce new setting “Add Up Round Off To Rates” next to “Round off Type” in eZee Configuration -> Settings -> Display Settings.
If you set “Round off Type” = “-1 <-> 1” from configuration and “Add Up Round Off To Rates” setting is “ON” and you try to add new booking and booking amount is 1125.80 (Tax Inclusive). So the actual entry is like
Room Charge : 1126.00
Net Amount : 1126.00
If this setting is “ON” then it add “Round Off” value in “Base Amount” and not display any Adjustment on folio level.
Separate Group Invoice for Company and Guest
We have implemented the separation of group invoice for company and guest on the basis of Billing Information. Now user can print individual Invoice for Guest as well as Company. Based upon billing information all the folios from all the reservations of a group can be divided as per the bill to category.
Take a look how to set Group reservation to print/mail Invoice for Company and Guest with necessary Billing Information.
In eZee Absolute Front
1) eZee Absolute Front > Front Office > Walk In
While making individual or group Reservation if above Billing Information is saved then from reservation, two folios ( 1. Guest Folio and 2. Company Folio) will be generated by the system.
Default routing of extra charge will be set by system on Company folio, so, any extra charge which will be posted on Company folio will be default route to Guest folio.
Above screen will explain how newly generated folios for Guest and Company will be displayed on edit transaction folio detail tab with indication of Multiple Folios.
User can update the billing Information from edit transaction => General Information tab for any transaction of group in which group invoice will be required separately to print/mail.
Print Group Invoice for Guest / Company
User can print group invoice or print proforma invoice from the group reservation’s edit group page.
Print Group Invoice from edit group=>Folio Tab.
Print Group Proforma Invoice from edit group=>Folio Tab.
New pop up window will be displayed while print group invoice / print group proforma invoice.
As per the selection of Bill to type (Company / Guest) and Currency (Multiple currency Active) user can print separate invoice for Guest as well as for the company.
Mail Group Invoice for Guest / Company
Send Invoice from edit group=>Folio Tab.
User can mail the group invoice to registered email address as per the requirement.
If none of the group reservation has bill To : “Room and Tax to company and extras to guest” then separation of gust/company invoice will not available.