eZee iFeedback is cloud based customer feedback management and can interfaced with eZee FD and eZee Burrp. We can shoot an email or SMS to the guest to collect guest preference, opinions, review or any data.
Screentshot 2: Login to iFeedback with below link –
Screenshot 3: Make or create a survey
Screenshot 4: Select the survey and publish it
Screenshot 5: Copy the second last code that is company key for all the survey
Screenshot 6: Feed into frontdesk configuration
eZee Frontdesk configuration >> Advance setting >> Integration >> iFeedback Integration >> Fill the details >> Save
Credentials: User ID & Password as same as used to login for iFeedback
Company Code: Got from survey publish button
Interface URL: http://web.ezeeifeedback.com/service/servicecontroller.php
Screenshot 7: Configure the Notification for different operation from below list
Screenshot 8: Choose one guest from eZee Front desk and do Check out, and make sure to enter Email address of the guest in order to send an email for feedback.
Screenshot 9: Guest will get survey email on the entered email
Screenshot 10: Guest will click on link to fill survey