How to reset bill/receipt number and prefix in eZee Frontdesk 7.0?

What is reset  Invoice Number? We want to reset our invoice numbering with 001 as per new financial year Example: 31st March is my last day of the lastWhat is reset  Invoice Number? We want to reset our invoice numbering with 001 as per new financial year Example: 31st March is my last day of the last financial year and 1st April is the new financial year. 31st  March Invoice No. – INV1230 1st April Invoice No. – INV001 Location: eZee FrontDesk Configuration >> Advance […]

Crystal Report Windows Forms Viewer

Problem: Error while previewing Function Prospectus from banquet dairy in Burrp Back office Screenshot 1: Screenshot 2: Location: Path: ControlProblem: Error while previewing Function Prospectus from banquet dairy in Burrp Back office Screenshot 1: Screenshot 2: Location: Path: Control Panel\Hardware and Sound\Devices and Printers How to solve? You need to change the Default printer paper size to A4 Screenshot 3:

Error: -1: Unable to cast object of type ‘eZeeODC.frmBanquetBookList’ to type ‘eZee.Common.eZeeformList’.

Problem: Error while accessing the Banquet Dairy in POS Back Office Screenshot 1: Screenshot 2: Location: Path: C:\Program Files (x86)\eZee\eZeeProblem: Error while accessing the Banquet Dairy in POS Back Office Screenshot 1: Screenshot 2: Location: Path: C:\Program Files (x86)\eZee\eZee FrontDesk NextGen 7.0 How to Solve? Step 1: Check the version of below-highlighted files. eZeeODC.dll eZeeODCReport.Designer.dll Step 2: Rename the eZeeODC.dll, eZeeODCReport.Designer.dll to old_eZeeODC.dll, old_eZeeODCReport.Designer.dll Step 3: Run the Delete Version Tool Step 4: Run the same SP […]

Error: -1: Unable to cast object of type ‘eZeeODC.frmBanquetBookList’ to type ‘eZee.Common.eZeeformList’.

Problem: Error while accessing the Banquet Dairy in POS Back Office Screenshot 1: Screenshot 2: Location: Path: C:\Program Files (x86)\eZee\eZeeProblem: Error while accessing the Banquet Dairy in POS Back Office Screenshot 1: Screenshot 2: Location: Path: C:\Program Files (x86)\eZee\eZee FrontDesk NextGen 7.0 How to Solve? Step 1: Check the version of below-highlighted files. eZeeODC.dll eZeeODCReport.Designer.dll Step 2: Rename the eZeeODC.dll, eZeeODCReport.Designer.dll to old_eZeeODC.dll, old_eZeeODCReport.Designer.dll Step 3: Run the Delete Version Tool Step 4: Run the same SP […]

How to create goods receipt note(GRN) and also against purchase order(PO) in eZee POS BackOffice 7.0?

Location: eZee POS BackOffice >> Store >>Transaction >> Good Receipt Note >> New Prerequisite: How to create Purchase Order inLocation: eZee POS BackOffice >> Store >>Transaction >> Good Receipt Note >> New Prerequisite: How to create Purchase Order in eZee POS BackOffice 7.0? How to access? We can generate the goods receipt note in 2 ways: 1. Create Goods receipt note against purchase Order List. 2. Create Goods receipt note under Goods receipt note […]

How to create Purchase Order in eZee POS BackOffice 7.0?

Location: eZee POS BackOffice >> Store >>Transaction >> Purchase Order >> New Prerequisite: How to Add/Edit Vendor Account in eZeeLocation: eZee POS BackOffice >> Store >>Transaction >> Purchase Order >> New Prerequisite: How to Add/Edit Vendor Account in eZee POS Back Office? How to access? Kindly find the below steps. Screenshot  1: Add the Items in the Purchase order >> Save/Save and Print. Screenshot 2:  Preview of Purchase Order Voucher Screenshot 3: The user […]

How to calculate weighted average cost in eZee Burrp Backoffice 7.0?

What is Weighted Average Cost? Weighted Average Cost is a method of calculating Ending Inventory cost that is Number of goods from BeginningWhat is Weighted Average Cost? Weighted Average Cost is a method of calculating Ending Inventory cost that is Number of goods from Beginning Inventory + Purchases/Production Example:  Onion (Red) menu item have two units (1 Kilo = 1000 gram ) Suppose a trader buys commodity on four occasions = Total Purchase = 5000 Gram 1. GRN CSGRN#3 Purchased    […]

How to add country’s state and city with lookup in eZee Frontdesk 7.0?

Problem: I am not able to see the state and city for check in the guest How to Resolve: We need to add the lookup file for particular Country to get theProblem: I am not able to see the state and city for check in the guest How to Resolve: We need to add the lookup file for particular Country to get the list of states and city  Note:Visit Live Support and get the lookup file of your desired country from download area Screenshot 1: Enable auto […]

How to upload FTP database backup from eZee Frontdesk 7.0?

What is FTP Database Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be consideredWhat is FTP Database Backup?  You can backup data to a remote computer or device using FTP (File Transfer Protocol) connection. It can be considered as an additional protection against data loss as the result of hardware failure or other disasters.  Location: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> […]

How to add early checkin and late checkout charges in eZee Frontdesk 7.0 ?

What is the early check in and late check out charges? When guest try to check in guest before check in time and late check out as after check out time, GuestWhat is the early check in and late check out charges? When guest try to check in guest before check in time and late check out as after check out time, Guest have to pay some charges here. Example: Check in time is 10:00am : Guest checked in by 09:00am >> Early check In  Check […]

Error: -1: Out of Memory in eZee Frontdesk 7.0

Problem: Location: eZee Front desk Configuration >>  Property setup >> Property Information >> Logo How to Solve: In order toProblem: Location: eZee Front desk Configuration >>  Property setup >> Property Information >> Logo How to Solve: In order to resolve above error, please follow below solutions If you see any logo selected then remove/delete that logo. Choose respective Logo Dimension are 256X256 pixels logo again from respective drive in computer. Now restart and check it. Screenshot 1:

How to import language pack in eZee Front Desk 7.0?

Location: eZee FrontDesk Configuration >> Miscellaneous >> Import Language  How to access: Kindly refer below steps. Screenshot 1: InsertLocation: eZee FrontDesk Configuration >> Miscellaneous >> Import Language  How to access: Kindly refer below steps. Screenshot 1: Insert the language pack file >> Select Custom 1 >> Import Screenshot 2: Restart eZee FrontDesk  

How to add modifier items with group & add modifier into menu item in eZee Burrp Backoffice 7.0 ?

What is the Modifier Item? Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providingWhat is the Modifier Item? Modifier item is toppings, add-ons, or special requests on ordered item. Modifiers are used to customize Items by providing additional options. Example: Category: Tikka Menu Item: Crocodile Tikka          1. Modifier 1: Accompaniments ( Bolied Potatoes, Parsley Potatoes, Roast Potatoes)          2. Modifier 2: Sauces (Arturo Seafood Sauce, Aglio […]

How to set reminders in eZee Frontdesk 7.0?

How to set reminders in eZee FrontdeskHow to set reminders in eZee Frontdesk 7.0?

How to perform Physical Stock Taking in Burrp Backoffice 7.0?

How to perform Physical Stock Taking in Burrp BackofficeHow to perform Physical Stock Taking in Burrp Backoffice 7.0?

Error: -1 : This constraint cannot be enabled as not all values have corresponding parent values. Physical Stock Taking in POS Backoffice 7.0

Problem: When clicking on Physical Stock Inventory,  Get below error:  -1 : This constraint cannot be enabled as not all values have corresponding parentProblem: When clicking on Physical Stock Inventory,  Get below error:  -1 : This constraint cannot be enabled as not all values have corresponding parent values. [getPhysicalStockTakingData-clsPhysicalStockTaking] Screenshot 1: Screenshot 2: Screenshot 3: How to Access: Please follow the below steps to resolve this query. Screenshot 4: Screenshot 5: Go to Server machine  >> Follow Path My computer >> […]

How to set due amount for Gratuity in eZee Burrp 7.0?

What is Due Amount Gratuity? Gratuity is called guests tip for your staff. Customer says that "Keep the change"  offer gratuity in terms of dueWhat is Due Amount Gratuity? Gratuity is called guests tip for your staff. Customer says that “Keep the change”  offer gratuity in terms of due amount.  Example: Restaurant Bill is 2281 and customer paid 2500 so request to keep change – 219 Location: eZee Burrp >> Take order (Dine-in, Take away, Delivery)  >> Settlement How to access: Please […]

Error: Unable to Stop eZee NextGen Service while installing Service Pack?

Please follow the below steps to resolve: Screenshot 1: Error while installing Service Pack. Solution 1: Please close eZeeNextGen Service from WindowsPlease follow the below steps to resolve: Screenshot 1: Error while installing Service Pack. Solution 1: Please close eZeeNextGen Service from Windows Services. Screenshot 2: If you still get the below error kindly refer solution 2. Solution 2: Perform below steps in Command Prompt. Steps to be performed to stop eZee NextGen Service: 1. Run cmd (Command […]

How to add store item and activate in different stores in eZee POS BackOffice 7.0?

What is the store Item? Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example:  If Outlet Item:What is the store Item? Here you can add all store item which you are purchasing from vendors and able to keep inventory stocks. Example:  If Outlet Item: Sandwich  then store item: Breads, Mayonnaise, Tomato, Onion etc.  Location: eZee POS backoffice >> Store >> Store Item >> New Screenshot 1: Select store where want to add […]

How to add complimentary room in eZee Frontdesk 7.0?

What is Complimentary room? Complimentary room mean you don’t have to pay rooms rent and give to guest free of cost their services. Location: eZee FrontWhat is Complimentary room? Complimentary room mean you don’t have to pay rooms rent and give to guest free of cost their services. Location: eZee Front Desk >> Front Office >>  Walk-in / Reservation / New Booking User Privilege: General Settings >> Allow to Give Complementary Rates How to access: Please refer below screenshots for more […]