How to configure Business Source wise commission plan in eZee Frontdesk 7.0?

What is Business Source wise commission plan? Hotelier paid some commission to OTA like Trip Adviser, MMT, Expedia for guest's booking. Apply commission onWhat is Business Source wise commission plan? Hotelier paid some commission to OTA like Trip Adviser, MMT, Expedia for guest’s booking. Apply commission on booking and have to pay back it to business source. Example: Guest booked room with Tariff : Rent 520 + Tax 114.40 = Rental 634.40 Here Set 10% of all night commission, so […]

How to add credit note for city ledger in eZee Frontdesk 7.0?

What is Credit Note? Guest stayed in hotel and settle folio on credit city ledger, Company has been credited a certain amount due to TDS / Tax deduction. SetWhat is Credit Note? Guest stayed in hotel and settle folio on credit city ledger, Company has been credited a certain amount due to TDS / Tax deduction. Set pending amount as credit note. It is not counted as his balance to cash or credit card. Example: Guest stayed 3 days and invoice bill 1200 post on […]

How to change the resolution of eZee Burrp 7.0?

Location: eZee Burrp >> Settings >> Peripheral >> client / server >> Other >> Resolution How to Access: Kindly follow belowLocation: eZee Burrp >> Settings >> Peripheral >> client / server >> Other >> Resolution How to Access: Kindly follow below steps to change resolution Note: Setting will be applicable after restart of burrp Case 1: Case 2: Below setting is only available in server machine Screenshot 1: Screenshot 2:

How to add a new room in eZee Frontdesk 7.0?

Location: eZee Frontdesk configuration >> Property setup >> Room Operation Prerequisite: eZee Frontdesk configuration >> Property setupLocation: eZee Frontdesk configuration >> Property setup >> Room Operation Prerequisite: eZee Frontdesk configuration >> Property setup >> Floor Management eZee Frontdesk configuration >> Property setup >> Room Type How to Access: Please follow below steps to make new room Screenshot 1: Screenshot 2:

How to add allocated rate in eZee frontdesk 7.0?

How to Access: Please follow below steps to add allocated rate Screenshot 1: Kindly restart Front desk configuration now Screenshot 2: CreateHow to Access: Please follow below steps to add allocated rate Screenshot 1: Kindly restart Front desk configuration now Screenshot 2: Create period (years and months) for allocated rate Screenshot 3: Select room type and source and add rate

How to configure Kitchen Display System (KDS) in eZee Burrp 7.0?

What is Kitchen Display System (KDS)? eZee Burrp provides an separate module for KDS (Kitchen Display System). KDS displays table wise KOTs on screen, soWhat is Kitchen Display System (KDS)? eZee Burrp provides an separate module for KDS (Kitchen Display System). KDS displays table wise KOTs on screen, so chef can toggle between different views and select KOTs to view ordered food items, Bump/Fire the KOT once food is ready and it send notification alert on cashier terminal for waiter to collect […]

How to update current cost and stock in eZee Burrp Backoffice 7.0?

Location: Store >> Item Configuration >> Cost and Stock  How to Access: Kindly follow below are the steps to follow. Screenshot 1: SelectLocation: Store >> Item Configuration >> Cost and Stock  How to Access: Kindly follow below are the steps to follow. Screenshot 1: Select the particular store from which you want to update the current stock. Screenshot 2: Update the opening stock to update your current stock and save. Screenshot 3: Before updating current stock. Screenshot […]

Error-1: Invalid printer specified.

Problem 1:  Problem 2: Windows not allowing you to set the default printer. How to Solve: Please find the below steps to resolve the above errorProblem 1:  Problem 2: Windows not allowing you to set the default printer. How to Solve: Please find the below steps to resolve the above error : Screenshot 1: Step 1: Hold the Windows Key and press “R” to bring up the Run window. Step 2: Type “regedit“, then press “Enter” to bring up the […]

How to configure Gmail email configuration in eZee Frontdesk 7.0?

Email configuration is required to send email voucher on Reservation/Booking  Location: eZee FrontDesk Configuration >> Advance Settings >>Email configuration is required to send email voucher on Reservation/Booking  Location: eZee FrontDesk Configuration >> Advance Settings >> Email  Prerequisite: Need working Gmail  Account How to Access: Make sure, you have email account configured correctly  in order to send an email. Note: 1. You need email notification license to activate notification 2. When you take any […]

How to take manual database backup from eZee Burrp Backoffice 7.0?

Location: Click on right top 3 bullet points >> Database Backup How to access: You have to set database backup path then click on back up buttonLocation: Click on right top 3 bullet points >> Database Backup How to access: You have to set database backup path then click on back up button and secure the latest backup. Note: This action can be only perform on server machine. Always set the path of the backup other than c drive. Screenshot 1: Screenshot 2:

How do i reset / split database backup in eZee Burrp 7.0?

What is reset reset / split database backup? When your backup size got big and want to reset with new database or want to create new financialWhat is reset reset / split database backup? When your backup size got big and want to reset with new database or want to create new financial year Notes:  1. Login with ADMIN 2. Must be on NextGen Database 3. System Date and Software date should be same 4. Take database backup 5. Must be server machine How […]

How to remove ODBC error in eZee Tally Accounting?

Problem: How to Solve: Kindly follow below steps to resolve error Screenshot 1: Go to Gateway of Tally and click on "Quit" in Tally.ERP 9Problem: How to Solve: Kindly follow below steps to resolve error Screenshot 1: Go to Gateway of Tally and click on “Quit” in Tally.ERP 9 application Screenshot 2: Click on “Yes” to close Tally.ERP 9 Application Screenshot 3: Find the path of Tally Screenshot 4: Run regodbc32.exe or regodbc64.exe  Screenshot 5: Start Tally  as Run as Administrator Screenshot 6: If […]

Privilege to create or edit menu item in eZee POS BackOffice 7.0

Location: eZee Burrp BackOffice >> Configuration >> User Configuration  How to access: Please refer the below steps. Screenshot 1:  UserLocation: eZee Burrp BackOffice >> Configuration >> User Configuration  How to access: Please refer the below steps. Screenshot 1:  User Role Configuration >> Privilege >> Checkmark Master Configuration >> Save Screenshot 2: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Checkmark Master Configuration >> Save To apply this configuration restart eZee […]

Server-Client Environment Settings in eZee Frontdesk 7.0

Problem: How to Solve: Please follow below steps to resolve client machine error Note: Server IP Address  must be dynamic ( Contact your ITProblem: How to Solve: Please follow below steps to resolve client machine error Note: Server IP Address  must be dynamic ( Contact your IT person) Case 1: Screenshot 1: Go to Server machine >> Windows start button >> Search >> CMD >> Type ipconfig >> Press enter Screenshot 2:  Now go to client machine Right click […]

Error: -1 A network-related or instance-specific error occurred while establishing a connection to SQL Server in eZee Frontdesk 7.0

Problem: How to Solve: Please find the below steps to resolve the above error : Screenshot 1: Turn off firewall on client and serverProblem: How to Solve: Please find the below steps to resolve the above error : Screenshot 1: Turn off firewall on client and server machine Follow Windows Start >> Search >> Services >> Enter Screenshot 2: Screenshot 3: Screenshot 4: It’s Done, close the windows Screenshot 5: Go to Server machine >> Windows Start >> Search >> Services […]

How to print C form from eZee frontdesk 7.0?

What is the Form C? C Form is used to collect prerequisite information of foreigner guest who stayed in hotel. This is required for security points of view.What is the Form C? C Form is used to collect prerequisite information of foreigner guest who stayed in hotel. This is required for security points of view. and copy must be submitted at the FRRO (foreign regional registration office). Location: eZee Frontdesk >> Open Room >> Other Information >> Visa Information How to Access: Kindly follow […]

How to add the recipe of menu items and print it in KOT in eZee POS 7.0?

Location: eZee Burrp BackOffice >> Outlet >> Item configuration >>  Recipe >> New How to access: Kindly follow the belowLocation: eZee Burrp BackOffice >> Outlet >> Item configuration >>  Recipe >> New How to access: Kindly follow the below steps. Screenshot 1: Add the recipe & ingredients and save. Screenshot 2: Add recipe in the menu item and save.  Screenshot 3: Restart eZee Burrp: eZee Burrp >> Order Type >> Select the recipe mode […]

How to create indent requisition and issue store items against an Indent in eZee POS BackOffice 7.0?

What is Indent: Indent is basically raised by store, asking for materials needed which are present in the store. A Privileged employee can raise indents,What is Indent: Indent is basically raised by store, asking for materials needed which are present in the store. A Privileged employee can raise indents, requesting for items that may be required by store. After an indent is raised, the indent is sent to the authorize approval. In this FAQ we are ordering from the […]

How do i reset / split database backup in eZee frontdesk 7.0?

What is reset reset / split database backup? When your backup size got big and want to reset with new database or want to create new financialWhat is reset reset / split database backup? When your backup size got big and want to reset with new database or want to create new financial year Notes: 1. Login with ADMIN 2. Should be on NextGen Database 3. System Date and Software date should be same 4. Take database backup 5. Should be server machine How to Access: […]

How to reset KOT / Receipt number and prefix in eZee Burrp Backoffice 7.0?

What is reset KOT/ receipt Number? We want to reset our invoice numbering with 001 as per new financial year Example: 31st March is my last day of lastWhat is reset KOT/ receipt Number? We want to reset our invoice numbering with 001 as per new financial year Example: 31st March is my last day of last financial year and 1st April is new financial year. 31st  March Receipt No. – REC1230 1st April Receipt No. – REC001 Location: eZee Burrp Backoffice  >> Configuration […]