How to delete old database backup files for eZee Frontdesk 7.0?

Location: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup SettingsLocation: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup Settings >> Database Auto Backup Schedule How to access: Please refer below screenshots to delete old database backup files Note: This action can be only perform on server machine Screenshot 1: Screenshot 2: Screenshot 3: Here you […]

How to set auto schedule database backup on hourly basis in eZee Frontdesk 7.0?

Location: Task Schedule Pre-requisite: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP SettingsLocation: Task Schedule Pre-requisite: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup Settings >> Database Auto Backup Schedule How to access: Please refer below screenshots to set auto schedule database backup on hourly basis Note: This action can be only perform on server machine Screenshot 1: […]

How to change password in eZee Frontdesk 7.0?

Solution 1: How to change own password Location: eZee Front Desk >> User Settings How to access: Please refer below screenshots to change ownSolution 1: How to change own password Location: eZee Front Desk >> User Settings How to access: Please refer below screenshots to change own password Screenshot 1: Screenshot 2: Solution 2: How to change user password Location: eZee Front Desk >> Configuration >> Users How to access: Please refer below screenshots to change other user […]

How to add/edit user in eZee Frontdesk Configuration 7.0?

Location: eZee Front Desk Configuration >> Configuration >> Users User Privilege: Configuration Property >> Allow to Add user, AllowLocation: eZee Front Desk Configuration >> Configuration >> Users User Privilege: Configuration Property >> Allow to Add user, Allow to edit user, Allow to delete user How to access: In order to Add new user, follow below steps: Screenshot 1: Kindly find below information for user details 1. User Privacy: Enter user name, Add password of […]

How to define seasons & seasons rate in eZee Frontdesk Configuration 7.0?

Many times property offer different rates during different seasons like Peak Season, Low Season, Festivals etc. Here you can define all such seasons andMany times property offer different rates during different seasons like Peak Season, Low Season, Festivals etc. Here you can define all such seasons and further define seasons rates as per applicable wef. Location: eZee Front Desk Configuration >> Property Setup >> Room Tariff Pre-requisite: eZee Front Desk Configuration >> Property Setup >> Seasons How to […]

How to add outlet menu item (Import & manual) in eZee POS Backoffice 7.0?

What is Menu Item? Menu Items are items sold at restaurants. Location: eZee POS Back Office>> Outlet>> Item Configuration>> MenuWhat is Menu Item? Menu Items are items sold at restaurants. Location: eZee POS Back Office>> Outlet>> Item Configuration>> Menu Item>> New Pre- requisite: eZee Burrp BackOffice >> Configuration >> User Configuration >> User Operation >> Edit >> Privilege >> Checkmark Master Configuration >> Save Manual: Below is the video for reference. Import Menu Item: Active / Inactive Items: […]

How to add user in eZee POS Back Office 7.0?

Location: eZee Back Office >> Configuration >> User Configuration >> User Operation >> New >> Add User Details >>Location: eZee Back Office >> Configuration >> User Configuration >> User Operation >> New >> Add User Details >> Save. Pre-requisite: eZee POS BackOffice >> Configuration >> User Configuration >>  User Role eZee POS BackOffice >> Configuration >> User Configuration >>  User Role Configuration How to access: In order to add a new user, follow the […]

How to add user role in eZee POS Back Office 7.0?

What is User Role? We can create new user for eZee Burrp, need to define his user role for privileges. We have to enter new user role name and we have toWhat is User Role? We can create new user for eZee Burrp, need to define his user role for privileges. We have to enter new user role name and we have to select parent role from the drop down menu. Location: eZee POS Back Office >> Configuration >> User Configuration >>  User Role Privilege: eZee […]

How to Add/Edit Store in eZee POS Back Office 7.0?

Location: eZee POS Back Office >> Configuration >> Cost Center >> Store Operation  Privilege: eZee Burrp BackOffice >>Location: eZee POS Back Office >> Configuration >> Cost Center >> Store Operation  Privilege: eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Store Operation >> Create/Edit Store. Screenshot 1: Click on New/Edit >> Add/Edit Details >> Save.

How to Add/Edit Outlet in eZee POS Back Office 7.0?

Location: eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation Privilege: eZee Burrp BackOffice >>Location: eZee POS Back Office >> Configuration >> Cost Center >> Outlet Operation Privilege: eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Outlet Operation >> Create/Edit Outlet. Screenshot 1: Click on New/Edit >> Add/Edit Details >> Save.

How to Add/Edit Settlement Type in eZee POS Back Office 7.0?

Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Settlement Type Privilege: eZee Burrp BackOffice >>Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Settlement Type Privilege: eZee Burrp BackOffice >> Configuration >> User Operation >> Edit >> Privilge >> Property Configuration >> User management >> System configuration >> Configure Settlement type. Screenshot 1: Click on New/Edit >> Add/Edit Details >> Add payment type information >> Payment […]

How to add several currencies or exchange rate in eZee Burrp BackOffice 7.0?

What is the exchange rate? When a guest is paying with different currencies, we have to define the exchange rate. Define all the currencies that you areWhat is the exchange rate? When a guest is paying with different currencies, we have to define the exchange rate. Define all the currencies that you are collecting from the guest. Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Exchange Rate >> New/Edit >> Add/Edit Details >> Save. Privilege: eZee Burrp BackOffice […]

How to Add/Edit Extra Charge Category in eZee POS Back Office 7.0?

Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Extra Charge Category . Screenshot 1: New/Edit >>Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Extra Charge Category . Screenshot 1: New/Edit >> Add/Edit Details >> Save.

How to Add/Edit Extra Charge in eZee POS Back Office 7.0?

Location: eZee POS Back Office >> Configuration >> Payments and Accounts Screenshot 1:  Extra Charge >> New/Edit >> Add/EditLocation: eZee POS Back Office >> Configuration >> Payments and Accounts Screenshot 1:  Extra Charge >> New/Edit >> Add/Edit Details >> Save.

How to Add/Edit Vendor Account in eZee POS Back Office?

Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Vendor >> New/Edit >> Add/Edit Details >>Location: eZee POS Back Office >> Configuration >> Payments and Accounts >> Vendor >> New/Edit >> Add/Edit Details >> Save.

Error: -1: A generic error occurred in GDI+ Error in eZee FrontDesk 7.0

Problem: Location: eZee Front desk Configuration >>  Property setup >> Property Information >> Logo How to Solve: Kindly removeProblem: Location: eZee Front desk Configuration >>  Property setup >> Property Information >> Logo How to Solve: Kindly remove /delete Hotel logo.  and Choose respective Logo Dimension are 256X256 pixels logo again from respective drive in computer. Now restart and check it. Screenshot 1: If you are still facing same problem then follow below solution.Location: eZee Frontdesk […]

Can I get a user manual of eZee POS Inventory Module 7.0?

Kindly refer the below document for the detailed explanation of Inventory module. User Manual for eZee Back Office InventoryKindly refer the below document for the detailed explanation of Inventory module. User Manual for eZee Back Office Inventory Module

How to create two separate invoices (room tariff & extra charges) for the same room in eZee Frontdesk 7.0?

Location: eZee Front Desk >> Edit transaction / room >> Folio Summary >> New User Privilege: User Roles >> Check In/Out >>Location: eZee Front Desk >> Edit transaction / room >> Folio Summary >> New User Privilege: User Roles >> Check In/Out >> Open New Folio, Edit Folio How to access: In order to generate two invoices, you have to split folio Screenshot 1: Make new folio  Screenshot 2: Assign extra charges or charges for separate bill […]

How to merge split folio in eZee Frontdesk 7.0?

Location: eZee Front Desk >> Edit transaction >>  Rate Information How to access: In order to merge folios, you have to click on letter “M”Location: eZee Front Desk >> Edit transaction >>  Rate Information How to access: In order to merge folios, you have to click on letter “M” letter Screenshot 1: Screenshot 2: Screenshot 3: Related Question: How to split folio in eZee Frontdesk?

How to split folio ( equally & manually ) in eZee Frontdesk 7.0?

Location: eZee Front Desk >> Edit transaction >> Folio Summary >> New How to access: In order to split folio, you must have twoLocation: eZee Front Desk >> Edit transaction >> Folio Summary >> New How to access: In order to split folio, you must have two folios. Screenshot 1: Add new folio to split folio Screenshot 2: Screenshot 3: As two folio are done, go to the rate information tab, click on letter “S” letter to split […]