How to use Departure List Report in eZee Frontdesk?

DEPARTURE LIST REPORT: In this report, we are showing the list of the guest who is going to depart as on date. We can get the details on the basis of theDEPARTURE LIST REPORT: In this report, we are showing the list of the guest who is going to depart as on date. We can get the details on the basis of the Room number, Rate type, Room type, and Source type as well. Also, you can Include or Exclude the Reservations and booking while generating […]

How to use Rate card report in eZee Frontdesk?

Rate Card Report :  It will reflect the rates defined in eZee Frontdesk Configuration which are defined in Define Tarrif. What kinds of Rates can beRate Card Report :  It will reflect the rates defined in eZee Frontdesk Configuration which are defined in Define Tarrif. What kinds of Rates can be defined in Define Tarrif : 1) Linear rate 2) Non-Linear Rate 3) Allocated Rate Note : When we talk about Rate Card report : Only Linear Rate will be […]

Monthly Meal Plan Costing report

Monthly Meal Plan Costing report You will be able to see the meal plan costing per day wise for the whole month.  Refer the below screenshot for theMonthly Meal Plan Costing report You will be able to see the meal plan costing per day wise for the whole month.  Refer the below screenshot for the same. Below is the outcome for the same.

Use of Flash Report in Frontdesk

What is Flash Report? Flash report is one kind of manager report which contains your opening balance of the day and closing balance of the day including ofWhat is Flash Report? Flash report is one kind of manager report which contains your opening balance of the day and closing balance of the day including of all credit and debit charges.  Where the Opening Balance figure comes from? :  Opening balance is previous day closing balance. Why don’t the income accounts on the […]

Guest Pickup/Drop Out Report

Guest Pickup/Drop Out Report  This particular report will display Arrival and Departure information of the guest. Arrival information will be displayedGuest Pickup/Drop Out Report  This particular report will display Arrival and Departure information of the guest. Arrival information will be displayed when any guest will be under Booking and Reservation Status. You need to enter arrival information into Guest’s Room >> Other Information Tab once Booking and Reservation has been done. If you made the […]

Monthly Statistics Report

Monthly Statistics Report Monthly Statistic report is based on the Rental date that means, the system will consider rooms as sold based on each rental, forMonthly Statistics Report Monthly Statistic report is based on the Rental date that means, the system will consider rooms as sold based on each rental, for an example for better understanding, Room 101 has booked for 1/6 to 3/6.  So when the report gets populated, it will show 1 Night for 1/6, 1 night for 2/6. […]

How to check particular day occupancy (including In-house and due out rooms) in eZee Frontdesk 7.0?

Location: eZee Frontdesk >> Reports >> Front Office >> Guest In-house report where you can check mark the option " Include Due OutLocation: eZee Frontdesk >> Reports >> Front Office >> Guest In-house report where you can check mark the option ” Include Due Out rooms”, and then pull the report. Please refer below screenshot.

How to display guest image to all terminals in eZee Frontdek?

Please make sure about certain criteria listed below, in order to have guest picture / images visible on all the machines. Note: 1) All the machine shouldPlease make sure about certain criteria listed below, in order to have guest picture / images visible on all the machines. Note: 1) All the machine should be connected in client server environment 2) Image folder that save guest images must be SHARED with all the client 3) We need to set the exact path […]

How discount (Rental Discount & Flat Discount)works in eZee Frontdesk 7.0?

What is Folio Discount? There are 2 kind of discount: 1. Rental Discount: Apply on nights 2. Flat Discount: Apply on final paymentWhat is Folio Discount? There are 2 kind of discount: 1. Rental Discount: Apply on nights 2. Flat Discount: Apply on final payment invoice Pre-requisite: eZee Frontdesk Configuration >> Master >> Reason / Remark >> New  >> Category >> Discount User Privilege: Rental : General Setting >> Allow to Give discount, Allow to give a […]

How to add scanner to scan documents of the guest eZee Frontdesk?

At first, we need scanner or printer attached to the computer. If it is connected then follow mentioned below steps: Screenshot 1: First you need to set theAt first, we need scanner or printer attached to the computer. If it is connected then follow mentioned below steps: Screenshot 1: First you need to set the image path. Check the screen shot and follow the steps in eZee FrontDesk Configuration.  Screenshot 2: Follow screen shot 2 and click on icon 4 for printing image […]

How to add hotel and room images in eZee Front desk 7.0?

Please follow the below steps for adding the Hotel Image in eZee Front desk and to set the Images for room: Screenshot 1: You can set the Hotel Image inPlease follow the below steps for adding the Hotel Image in eZee Front desk and to set the Images for room: Screenshot 1: You can set the Hotel Image in eZee Frontdesk from the eZee Front Desk Configuration, Kindly Follow the Screenshot For the same. Screenshot 2: Screenshot 3:To set the Room Image Kindly refer the below […]

How to refund to guest in eZee Frontdesk 7.0? or Error: Sorry you cannot checkout this guest. Reason: Balance amount is not zero.

Problem: How to Solve: Here we have to refund amount to guest as extra amount taken by mistake. To refund amount, follow below steps: Location: eZeeProblem: How to Solve: Here we have to refund amount to guest as extra amount taken by mistake. To refund amount, follow below steps: Location: eZee Frontdesk >> Edit Transaction / Room >> Payment Details >> Refund User Privilege: Payment >> Ability to refund Screenshot 1: Screenshot 2: Screenshot 3: Screenshot 4: Daily Refund Report

How can to post Laundry bill to Guest room in eZee Frontdesk?

In order to post a bill to Room, you would require selecting a room from the list and after saving it.  And, “Room to post” option will help you to postIn order to post a bill to Room, you would require selecting a room from the list and after saving it.  And, “Room to post” option will help you to post bill to guest folio. Location: eZee Frontdesk >> Laundry >> Guest Laundry Prerequisite: eZee Frontdesk >> Laundry >> Laundry Items >> Service Information >> Cost to […]

How to add allowance as extra charge in the room in eZee Frontdesk 7.0?

What is allowance as extra charge? Here extra charge is used as allowance / receivables as against folio.  this is kind of settlement for extraWhat is allowance as extra charge? Here extra charge is used as allowance / receivables as against folio.  this is kind of settlement for extra charge Location: eZee FrontDesk Configuration >> Advance Setting >> Rental >> Allowance Prerequisite: eZee Frontdesk Configuration >> Configuration >> Extra Charge User Privilege: General Settings >> Allow to give a allowance How […]

How to Fix .NET Framework Error 0x800736B3 on Windows 10?

Solution: https://ugetfix.com/ask/how-to-fix-net-framework-error-0x800736b3-on-windows-10/

Kaspersky antivirus is blocking eZee Frontdesk & Burrp 7.0

eZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule ineZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule in Kaspersky Antivirus. 1) Disable Kaspersky Protection 2) Run Same Service Pack which one client is using 3) Open Kaspersky >> Settings >> Additional >> Threats and Exclusions 4) Select Specify Trusted Applications 5) Add […]

[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid object name ‘dbo.split’. error

Steps to be followed to resolve captioned error :1. Take database back up server machine. 2. Download attached tool 3. Run on server machine. 4. TrySteps to be followed to resolve captioned error :1. Take database back up server machine. 2. Download attached tool 3. Run on server machine. 4. Try to open eZee FrontDesk/eZee Burrp. RAR Datadoctor_S… (9.88 KB)

Sorry you can not perform this operation. Reason: Selected room occupancy does not match with this transaction.

Problem: How to Solve: Please follow below conditions:  Screenshot 1: Check both rooms Adult & child occupancy, transferred room don't haveProblem: How to Solve: Please follow below conditions:  Screenshot 1: Check both rooms Adult & child occupancy, transferred room don’t have matched occupancy Screenshot 2: You can increase occupancy with below screenshot After you try to “Room move” option again.

Getting error -1: 208 Invalid Object Name “NextGen_Log.dbo.new_WebInventory_Log”.

Screenshot of error message: Follow below mentioned Steps to remove OLD logs from the system 1.      Take software backup from serverScreenshot of error message: Follow below mentioned Steps to remove OLD logs from the system 1.      Take software backup from server machine. 2.      Download and run Data-doctor Nextgenlog tool (http://www.ezeefrontdesk.com/download/eZeeFrontDeskTools/Datadoctor_NextGenLog.exe) on server machine. 3.      Run Reset Version Tool. 4.      Run the service pack again. 4.      Start the software again and check it out […]

How to Interface of eZee iFeedback with eZee Frontdesk 7.0?

 What is iFeedback ? eZee iFeedback is cloud based customer feedback management and can interfaced with eZee FD and eZee Burrp. We can shoot an What is iFeedback ? eZee iFeedback is cloud based customer feedback management and can interfaced with eZee FD and eZee Burrp. We can shoot an email or SMS to the guest to collect guest preference, opinions, review or any data. Screentshot 1: eZee Frontdesk configuration >> Advance setting >> Email Screentshot 2: Login to iFeedback with below […]