How to add several currencies or exchange rate in eZee Frontdesk 7.0?

What is exchange rate? When guest is pay with different currencies, we have to define exchange rate. Define all the currencies that you are collecting fromWhat is exchange rate? When guest is pay with different currencies, we have to define exchange rate. Define all the currencies that you are collecting from guest . Location:  eZee Frontdesk Configuration >> Configuration >> Exchange Rate User Privilege: – Configure Property >> Configure Currency Exchange Rate – Add Exchange Rate, Edit Exchange Rate, Void Exchange rate […]

How to add wakeup call in eZee frontdesk 7.0?

What is Wakeup Call? It is a prearranged alerts or reminder in order to wake someone up. Location: eZee Frontdesk >>  Tools & UtilitiesWhat is Wakeup Call? It is a prearranged alerts or reminder in order to wake someone up. Location: eZee Frontdesk >>  Tools & Utilities >> Wake up Call User Privilege: Can see Wakeup call Popup How to Access: Follow below steps to set wake up call: Note: Wake up call is working on real date time (Not based […]

-1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge]

Problem: -1: Conversion from string to type Boolean is not valid. while sending group voucher via email in Group booking so perform below steps. 1) CloseProblem: -1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge] while sending group voucher via email in Group booking so perform below steps. 1) Close eZee on all machine except server machine. 2) Take DB back up from Server machine and close eZee on server machine 3) Keep tool Datadoctor_20171207 in application folder(C:\Program […]

How to print POS posted receipt to room from eZee Frontdesk 7.0?

We can print POS post on the room from the frontdesk to check the details of what was ordered or we can check posted outlet details. Location: eZeeWe can print POS post on the room from the frontdesk to check the details of what was ordered or we can check posted outlet details. Location: eZee Frontdesk >> Open Room >> Extra Charges >> Print How to Access: You can select particular charge and click on print or print POS Receipt.  Screenshot 1: […]

Why is the Receipt No. not generated for specific settlement type in eZee Frontdesk 7.0??

If there is no Receipt No. generated for certain settlement type or all the settlement type then it indicates that the Receipt No Generation setting was notIf there is no Receipt No. generated for certain settlement type or all the settlement type then it indicates that the Receipt No Generation setting was not done. Location: eZee Configuration >> Settlement type >>  Select the payment type >> Receipt No>> Tick on Receipt No Generation Details How to Access: If you wish to […]

How to import third party future Reservation/Booking in eZee Frontdesk 7.0?

Kindly open link in browser and download below tools: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeeFrontDeskTools/eZeeRes_Import.zip YouKindly open link in browser and download below tools: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeeFrontDeskTools/eZeeRes_Import.zip You need to fill booking structure which has .CSV format to import future reservation / bookings. We must need below to import file: First Name Last Name Room Room Type Arrival Departure Room Revenue for stay Total Revenue for stay Following points needs be considered […]

How to perform a new Reservation in eZee Frontdesk 7.0?

Below is GIF for  performing a new Reservation in eZeeBelow is GIF for  performing a new Reservation in eZee Frontdesk:

How to perform check in & check out for a guest in eZee Frontdesk 7.0?

Below is the video for performing Check In in eZee Frontdesk: Below is the video for performing Check Out in eZeeBelow is the video for performing Check In in eZee Frontdesk: Below is the video for performing Check Out in eZee Frontdesk:

How to increase/decrease the pax without affecting the rates in eZee Frondesk 7.0?

For updating the Pax information without affecting the rates, please ensure that the option"Change only pax info." is checked marked. ScreenshotFor updating the Pax information without affecting the rates, please ensure that the option“Change only pax info.” is checked marked. Screenshot 1: Screenshot 2:

System date and Freeze date is same in eZee Burrp or eZee Frondesk.

Cause: It happens when we try to perform night audit from 2 different machines at the same time. This usually happens in the client-serverCause: It happens when we try to perform night audit from 2 different machines at the same time. This usually happens in the client-server environment, whereby, two different user tries to perform night audit at the same time. Solution: (Below steps has to be followed as it is) Take the backup of eZee Burrp/Frontdesk. Click HERE to download the fix. […]