How to delete old database backup files for eZee Frontdesk 7.0?

Location: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup SettingsLocation: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup Settings >> Database Auto Backup Schedule How to access: Please refer below screenshots to delete old database backup files Note: This action can be only perform on server machine Screenshot 1: Screenshot 2: Screenshot 3: Here you […]

How to set auto schedule database backup on hourly basis in eZee Frontdesk 7.0?

Location: Task Schedule Pre-requisite: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP SettingsLocation: Task Schedule Pre-requisite: eZee Front desk Configuration >> Advance Settings >> General Settings >> Night Audit/FTP Settings Tab >> Backup Settings >> Database Auto Backup Schedule How to access: Please refer below screenshots to set auto schedule database backup on hourly basis Note: This action can be only perform on server machine Screenshot 1: […]

How to change own password in eZee Frontdesk?

Location: eZee Front Desk – User Settings How to access: Please refer below screenshots to change own password Screenshot 1: Screenshot 2:Location: eZee Front Desk – User Settings How to access: Please refer below screenshots to change own password Screenshot 1: Screenshot 2:

How to add user in eZee Frontdesk Configuration 7.0?

Location: eZee Front Desk Configuration >> Configuration >> Users Pre-requisite: eZee Front Desk Configuration >> ConfigurationLocation: eZee Front Desk Configuration >> Configuration >> Users Pre-requisite: eZee Front Desk Configuration >> Configuration >> Ability Level List eZee Front Desk Configuration >> Configuration >> Ability Level v/s Priviledge How to access: In order to Add new user, follow below steps: Screenshot 1: Kindly find below information for user details 1. User Privacy […]

Error: -1: A generic error occurred in GDI+ Error in eZee FrontDesk 7.0

Problem: Location: eZee Front desk Configuration >>  Property setup >> Property Information >> LogoHow to Solve: In order to resolveProblem: Location: eZee Front desk Configuration >>  Property setup >> Property Information >> LogoHow to Solve: In order to resolve GDI+ error, please follow below solutions If you see any logo selected then remove/delete that logo. Choose respective Logo Dimension are 256X256 pixels logo again from respective drive in computer. Now restart and check it. Screenshot 1: If […]

How to create two separate invoices (room tariff & extra charges) for the same room in eZee Frontdesk 7.0?

Location: eZee Front Desk – Edit transaction / room – Folio Summary – New How to access: In order to generate two invoices, you have to splitLocation: eZee Front Desk – Edit transaction / room – Folio Summary – New How to access: In order to generate two invoices, you have to split folio Screenshot 1: Screenshot 2: Assign extra charges to new folio and save it Screenshot 3: Both folios can be noticed in folio summary tab Screenshot 4: Once […]

How to merge split folio in eZee Frontdesk 7.0?

Location: eZee Front Desk >> Edit transaction >>  Rate Information How to access: In order to merge folios, you have to click on letter “M”Location: eZee Front Desk >> Edit transaction >>  Rate Information How to access: In order to merge folios, you have to click on letter “M” letter Screenshot 1: Screenshot 2: Screenshot 3: Related Question: How to split folio in eZee Frontdesk?

How to split folio ( equally & manually ) in eZee Frontdesk 7.0?

Location: eZee Front Desk >> Edit transaction >> Folio Summary >> New How to access: In order to split folio, you must have twoLocation: eZee Front Desk >> Edit transaction >> Folio Summary >> New How to access: In order to split folio, you must have two folios. Screenshot 1: Add new folio to split folio Screenshot 2: Screenshot 3: As two folio are done, go to the rate information tab, click on letter “S” letter to split […]

How to set undo check-in privilege in user’s account in eZee frontdesk configuration 7.0?

Location: eZee Front Desk configuration >> Configuration >> Ability Level v/s Privilege How to Access: Refer screenshot and followLocation: eZee Front Desk configuration >> Configuration >> Ability Level v/s Privilege How to Access: Refer screenshot and follow steps: Screenshot 1: Screenshot 2:  Related Question: How to undo checked-in in a Guest? or a hotelier accidentally checked-in, is it possible to reverse it?

How to take manual database backup in eZee Frontdesk 7.0?

What is Database Backup? Database backup is the process of backing up the stored data of software. It will stored all data of software. Location: ClickWhat is Database Backup? Database backup is the process of backing up the stored data of software. It will stored all data of software. Location: Click on right top 3 bullet points >> Database Backup User Privilege: eZee Front desk Configuration >> Configuration  >> Select User >> Edit >> >> Operational Privilege >> Database Back Up How […]

What is Group Booking (book multiple rooms) in eZee Frontdesk 7.0?

What is Group Booking? Group Booking is  booking more than one room for a group of people at a time. Unconfirmed booking does not affect inventory. ThisWhat is Group Booking? Group Booking is  booking more than one room for a group of people at a time. Unconfirmed booking does not affect inventory. This allows overbooking then your actual  room inventory. Location: eZee Front Desk >> Front Office >>  New Booking User Privilege: Reservation/Booking >> Add Booking How to access: Select new booking and fill […]

Guideline & Check list to Transfer Sever machine one to another!!

Guideline & Check list to Transfer Sever machine one to another:  Server transfer mean to say... Old server closing and Creating New Server and moveGuideline & Check list to Transfer Sever machine one to another:  Server transfer mean to say… Old server closing and Creating New Server and move all stuff to new server. Before Server Transfer… 1) Make a list of all Integration running from Server. 2) Note down which FD version Hotel Using. 3) Note down which […]

What is credit /company /direct billing /hotelier /city ledger account in eZee Frontdesk 7.0?

What is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account on which room charges of the rooms or restaurant will be posted forWhat is City Ledger Accounts? This is credit / company / hotelier/ Direct Billing account on which room charges of the rooms or restaurant will be posted for the moment. Later on guest or company will pay the amount against their city ledger balance & it will credited to city ledger account and charges will be […]

How to set auto schedule database backup in eZee Frontdesk 7.0?

Auto backup is the process of saving eZee Database backup by which your path of the backup will be set one time and on that path, the backup will be savedAuto backup is the process of saving eZee Database backup by which your path of the backup will be set one time and on that path, the backup will be saved daily basis automatically on the time which you have set. Schedule Backup Task will help you to schedule a backup task so that on […]

Error: -1: Could not load file or assembly ‘CrystalDecisions. Shared, Version=13.0.3500.0, culture = neutral ( Crystal Report Error ) in Frontdesk 7.0

Problem: While opening report, get below error How to Access: Please follow below steps to resolve error.  Close all eZee Application on thisProblem: While opening report, get below error How to Access: Please follow below steps to resolve error.  Close all eZee Application on this machine.Screenshot 1: Go to Control Panel / All Control Panel Items / Programs and Features and Uninstall below crystal report files then Download tool from browser Version Starting from example 7.0.248.4 onward that non- […]

How to apply discount in eZee Frontdesk 7.0?

What is Folio Discount? There are 2 kind of discount: 1. Rental Discount: Apply on nights 2. Flat Discount: Apply on final paymentWhat is Folio Discount? There are 2 kind of discount: 1. Rental Discount: Apply on nights 2. Flat Discount: Apply on final payment invoice Pre-requisite: eZee Frontdesk Configuration >> Master >> Reason / Remark >> New  >> Category >> Discount How to Access: Please find the below steps for applying discount Screenshot 1: Rental Discount eZee […]

Kaspersky antivirus is blocking eZee Frontdesk & Burrp 7.0

eZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule ineZee getting deleted by KasperSky Antivirus. Problem: Kaspersky is blocking Software eZee Software.        Please follow the steps and set rule in Kaspersky Antivirus. 1) Disable Kaspersky Protection 2) Run Same Service Pack which one client is using 3) Open Kaspersky >> Settings >> Additional >> Threats and Exclusions 4) Select Specify Trusted Applications 5) Add […]

What are the System requirements for Nextgen – Frontdesk / Burrp Version 7.0?

Please ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higherPlease ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higher Minimum RAM- 4 GB 2. OS requirements Operating System: Windows 7 SP1 or higher. Server Operating System: Windows Server 2008 R2 or higher. 3. Other Requirements .Net Framework 4.6.1 or higher Note: Nextgen – Frontdesk & Burrp […]

How to configure Yahoo email account in eZee Frontdesk 7.0?

Yahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo emailYahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo email account. Step 1)  :  We need to Authorized eZee Software and generate password (Authorized password) Go to the link:     https://login.yahoo.com/account/security?scrumb=vwTq6VkfgB4    Step 2)   :   Select “AppType = Other” from Dropdown […]

How to add several currencies or exchange rate in eZee Frontdesk 7.0?

What is exchange rate? When guest is pay with different currencies, we have to define exchange rate. Define all the currencies that you are collecting fromWhat is exchange rate? When guest is pay with different currencies, we have to define exchange rate. Define all the currencies that you are collecting from guest . Location:  eZee Frontdesk Configuration >> Configuration >> Exchange Rate User Privilege: – Configure Property >> Configure Currency Exchange Rate – Add Exchange Rate, Edit Exchange Rate, Void Exchange rate […]