How to display room tariff on Guest Registration Card in eZee Frontdesk 7.0?

Problem: How to Access: You can tick on show rate on registration here by following below steps:  Location: eZee Frontdesk >> EditProblem: How to Access: You can tick on show rate on registration here by following below steps:  Location: eZee Frontdesk >> Edit transaction / room Screenshot 1: Screenshot 2:

How to add hotel registration number ( GST no. , Vat no. , CIN no. ) on the invoice in eZee Frondesk 7.0?

Location: eZee Frontdesk Configuration >> Advance Setting >> Display >> Registration No. Caption Pre-requisite: eZee FrontdeskLocation: eZee Frontdesk Configuration >> Advance Setting >> Display >> Registration No. Caption Pre-requisite: eZee Frontdesk Configuration >> Property Setup >> Property Configuration How to Access: You can add hotel registration number number caption here by following below steps:  Screenshot 1: Screenshot 2: Screenshot 3:

How can add tax caption in eZee Frontdesk 7.0?

Location: eZee Frontdesk Configuration >> Configuration>> Tax Information How to Access: You need to change Tax Caption in general settingsLocation: eZee Frontdesk Configuration >> Configuration>> Tax Information How to Access: You need to change Tax Caption in general settings and set tax caption and save it Screenshot 1: Screenshot 2:

How to print blank Guest Registration Card in eZee Frontdesk 7.0?

Location: eZee Frontdesk >> Click on right top 3 bullet points >> Blank Reg. Form How to Access: You can print blank registration form byLocation: eZee Frontdesk >> Click on right top 3 bullet points >> Blank Reg. Form How to Access: You can print blank registration form by following below steps:  Screenshot 1: Screenshot 2:

How can change room rates after guest checked-in in eZee Frontdesk 7.0?

Location: eZee Frontdesk >> Edit transaction/Room >> Rate Information tab How to Access: Add new tariff for appropriate date via apply changeLocation: eZee Frontdesk >> Edit transaction/Room >> Rate Information tab How to Access: Add new tariff for appropriate date via apply change by following below steps:  Screenshot 1: Screenshot 2: Screenshot 3: Screenshot 4:

How to add tentative/ unconfirmed booking in eZee Frontdesk 7.0?

What is tentative/ unconfirmed booking? Tentative/Unconfirmed booking can set release period and minimum release amount % before arrival date for unconfirmedWhat is tentative/ unconfirmed booking? Tentative/Unconfirmed booking can set release period and minimum release amount % before arrival date for unconfirmed booking. Thus, If the payment for unconfirmed booking is not received by end of release period, Unconfirmed booking can be voided or cancelled during night audit at the end of arrival date. Location: eZee […]

How to update room inventory to channel manager from eZee Frontdesk 7.0?

Location: eZee Front desk >>  Back Office >> Web Update >> Room Info (tab) How to Access: Kindly close wiru/wrd tool before inventoryLocation: eZee Front desk >>  Back Office >> Web Update >> Room Info (tab) How to Access: Kindly close wiru/wrd tool before inventory push. Please find the below steps and screenshot for updating inventory from eZee Frontdesk: Screenshot 1: Choose the dates filter and click on ” Get Details ” button to get room type wise inventory. Please select all […]

Error: The room is already in use Machine Name eZee-PC User Name: eZee (Network lock) in eZee Frontdesk 7.0

Problem: How to Solve: It is happened due to power loss, the system closed abruptly and the same room is accessed by another user from another machine.Problem: How to Solve: It is happened due to power loss, the system closed abruptly and the same room is accessed by another user from another machine. Here room got locked. User Privilege Name: – Access to Netlock – Allow to Delete Group Netlock Location: eZee Frontdesk >> Tools & Utilities >> Network Lock Screenshot 1:

How to add GSTIN when folio post on city ledger account in eZee Frontdesk 7.0?

Location: eZee Front desk >>  Back Office >> City Ledger A/C How to Access: You have to add GSTIN in the company's account / city ledgerLocation: eZee Front desk >>  Back Office >> City Ledger A/C How to Access: You have to add GSTIN in the company’s account / city ledger account as per below screenshot Screenshot 1: Add GSTIN in company account Screenshot 2: Open room and post bill to company Screenshot 3:

How to add guest GSTIN in eZee Frontdesk 7.0?

Location: eZee Front desk >>  Edit transaction/room >> Guest Information How to Access: You have to add GSTIN in guest information as perLocation: eZee Front desk >>  Edit transaction/room >> Guest Information How to Access: You have to add GSTIN in guest information as per below screenshot Screenshot 1: Screenshot 2: Screenshot 3:

How to do checkin for past date/ back date/ Insert transaction in eZee Frontdesk 7.0?

What is Insert Transaction? Hotelier can add back date transaction for any emergency like Power issue, Receptionist is not available etc. Location: eZeeWhat is Insert Transaction? Hotelier can add back date transaction for any emergency like Power issue, Receptionist is not available etc. Location: eZee Front desk >>  Back Office >> Insert Transaction How to Access: Please follow below steps to take back date transaction Screenshot 1: Here you can get arrival date to enter past bookings […]

How to void a checked in room transaction in eZee Frontdesk 7.0?

Location: eZee Front desk >>  Back Office >> Undo Transaction tab >> Void Transaction Pre-requisite: eZee Front desk ConfigurationLocation: eZee Front desk >>  Back Office >> Undo Transaction tab >> Void Transaction Pre-requisite: eZee Front desk Configuration >> Master >> Reason / Remark >> Category >> Void Transaction (Room Operation)  How to Access: You can perform void checked in transaction by following the below steps Screenshot 1: Screenshot 2:

How to undo check in or a hotelier accidentally checked-in, is it possible to reverse it in eZee Frontdesk 7.0?

Location: eZee Front desk >>  Edit transaction/room >> More >> Undo check-in User Privilege: eZee Front desk Configuration >>Location: eZee Front desk >>  Edit transaction/room >> More >> Undo check-in User Privilege: eZee Front desk Configuration >> Configuration  >> Select User >> Edit >> >> Operational Privilege >> check In/Out >> Allow Undo CheckIn How to Access: Must follow below clause, 1. Allow to do  undo check-in for reservation / Booking. Can’t possible […]

How to change room color in room view in eZee Frontdesk 7.0?

Problem: How to Access: We do have the option at eZee front desk configuration to change room colour. You can  follow below steps: Location: eZeeProblem: How to Access: We do have the option at eZee front desk configuration to change room colour. You can  follow below steps: Location: eZee Frontdesk Configuration >> Property Setup >> Room Type Screenshot 1: Screenshot 2:

How to change room status colors in eZee Frontdesk 7.0?

Problem: How to Access: We do have the option at eZee front desk configuration to assign the different color for different room status which you canProblem: How to Access: We do have the option at eZee front desk configuration to assign the different color for different room status which you can  assign from below steps: Location: eZee Frontdesk Configuration >> Miscellaneous >> Status color Screenshot 1:

How to add non rental object (banquet venue, Swimming Pool, Reception) in eZee Frontdesk 7.0?

What is non rental object? You can add non rental spaces existing in your property such as Swimming Pool, Garden, Reception etc. for better hotelWhat is non rental object? You can add non rental spaces existing in your property such as Swimming Pool, Garden, Reception etc. for better hotel visualization Location: eZee Frontdesk Configuration >> Property Setup >> Non Rental Unit How to Access: Please follow below steps to create new non rental unit: Screenshot 1: Screenshot 2: Screenshot […]

I am not able to find out new added user in eZee Frontdesk 7.0

Problem: How to Solve: In order to find out new user, please follow below steps Location: eZee Front desk Configuration >>  ConfigurationProblem: How to Solve: In order to find out new user, please follow below steps Location: eZee Front desk Configuration >>  Configuration >> Users Screenshot 1: Select all user type Screenshot 2: Give front desk access to user

How to change / extend a stay for guest in eZee Frontdesk 7.0?

Location: eZee Front desk >>  Dashboard >>  Views / Open Room User Privilege: General Settings >> Allow to Extend Stay, Ability toLocation: eZee Front desk >>  Dashboard >>  Views / Open Room User Privilege: General Settings >> Allow to Extend Stay, Ability to reduce stay, Reduce Stay below today dates How to Solve: Please follow below steps in order to extend stay with all views Screenshot 1: Room View – Right click on room and go for […]

How to unmark Maintenance Block (Out of Order Rooms) in eZee Frontdesk 7.0?

Problem: How to Solve: In order to find marked out of order rooms for a specific date range, please follow below steps Location: eZee Front deskProblem: How to Solve: In order to find marked out of order rooms for a specific date range, please follow below steps Location: eZee Front desk >>  Front Office >> Out of Order Screenshot 1: Screenshot 2:

How to mark Maintenance Block (Out of Order Rooms) in eZee Frontdesk 7.0?

What is Out of Order? Out of Order / Out of Service. Basically, the steps for setting a room Out of Orderand Out of Service are the same, but theWhat is Out of Order? Out of Order / Out of Service. Basically, the steps for setting a room Out of Orderand Out of Service are the same, but the reasons are quite different: Out of Order(OOO) is typically used when a room is being renovated, undergoing repairs, or cannot be used. Location: eZee Front desk  >>  Front Office >> Out of […]