I want to connect the room 401 and 402, but at the same time able to sell them separately if necessary.
What is Connected Room in eZee Frontdesk? "Connected Rooms" make Check In for one room and you "Select" connected room option then two folio will be createdWhat is Connected Room in eZee Frontdesk? “Connected Rooms” make Check In for one room and you “Select” connected room option then two folio will be created for both the connected rooms and guest name will be same for both the rooms by which you make the guest checked In. eZee Frontdesk Configuration >> Advance […]
Can I set booking percentage in Front Desk Software to a negative number to underbook a type of room?
Yes! eZee Frontdesk Configuration>> Property Setup >> Room Type >> Select particular rate type >> Edit >> Set Over BookingYes! eZee Frontdesk Configuration>> Property Setup >> Room Type >> Select particular rate type >> Edit >> Set Over Booking Percentage >> Save. Screenshot:
-1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge]
Problem: -1: Conversion from string to type Boolean is not valid. while sending group voucher via email in Group booking so perform below steps. 1) CloseProblem: -1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge] while sending group voucher via email in Group booking so perform below steps. 1) Close eZee on all machine except server machine. 2) Take DB back up from Server machine and close eZee on server machine 3) Keep tool Datadoctor_20171207 in application folder(C:\Program […]
How to check Deposit in Guest Ledger in ezee frontdesk 6.0?
A sum payable as a first installment on the purchase of something or as a pledge for a contract, the balance being payable later. I am sorry but when youA sum payable as a first installment on the purchase of something or as a pledge for a contract, the balance being payable later. I am sorry but when you take any deposit in the room it won’t be showing in the invoice with caption Deposit. Reason: We are converting deposit received from a guest in […]
How to disable Windows SmartScreen?
Windows shows "DON'T RUN" SmartScreen (UAC), when try to run SQL database doctor or installation of eZee Software, but still we can RUN (Begin) theWindows shows “DON’T RUN” SmartScreen (UAC), when try to run SQL database doctor or installation of eZee Software, but still we can RUN (Begin) the installation, if we click on “More Info” >> “RUN Anyway” Button. But the problem was we or client was unable to click on “More Info” option. Below is the […]
How to print POS posted receipt to room from eZee Frontdesk 7.0?
We can print POS post on the room from the frontdesk to check the details of what was ordered or we can check posted outlet details. Location: eZeeWe can print POS post on the room from the frontdesk to check the details of what was ordered or we can check posted outlet details. Location: eZee Frontdesk >> Open Room >> Extra Charges >> Print How to Access: You can select particular charge and click on print or print POS Receipt. Screenshot 1: […]
Why is the Receipt No. not generated for specific settlement type in eZee Frontdesk 7.0??
If there is no Receipt No. generated for certain settlement type or all the settlement type then it indicates that the Receipt No Generation setting was notIf there is no Receipt No. generated for certain settlement type or all the settlement type then it indicates that the Receipt No Generation setting was not done. Location: eZee Configuration >> Settlement type >> Select the payment type >> Receipt No>> Tick on Receipt No Generation Details How to Access: If you wish to […]
How to check web (Booking Engine or Channel Manager) & frontdesk inventory in eZee Frondesk 7.0?
How to Access: Please follow the steps to check inventory. Make sure you check below steps on Server Machine only Screenshot 1: eZee Frontdsek How to Access: Please follow the steps to check inventory. Make sure you check below steps on Server Machine only Screenshot 1: eZee Frontdsek >> Desh board >> Inventory view 2) Login to eZee Centrix>>Deals>>Inventory>>select source>> Select the month>> Click on “Show” Note: Below step is very simple to compare the Inventory between […]
How to import third party future Reservation/Booking in eZee Frontdesk 7.0?
Kindly open link in browser and download below tools: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeeFrontDeskTools/eZeeRes_Import.zip YouKindly open link in browser and download below tools: https://ezeenextgen.s3-us-west-2.amazonaws.com/download/eZeeFrontDeskTools/eZeeRes_Import.zip You need to fill booking structure which has .CSV format to import future reservation / bookings. We must need below to import file: First Name Last Name Room Room Type Arrival Departure Room Revenue for stay Total Revenue for stay Following points needs be considered […]
How to add a new Reservation in eZee Frontdesk?
Below is video for performing a new Reservation in eZeeBelow is video for performing a new Reservation in eZee Frontdesk:
How to perform guest check in & check out for a guest in eZee Frontdesk?
Below is the video for performing Check In in eZee Frontdesk: Below is the video for performing Check Out in eZeeBelow is the video for performing Check In in eZee Frontdesk: Below is the video for performing Check Out in eZee Frontdesk:
How to increase/decrease the pax without affecting the rates in eZee Frondesk 7.0?
For updating the Pax information without affecting the rates, please ensure that the option"Change only pax info." is checked marked. ScreenshotFor updating the Pax information without affecting the rates, please ensure that the option“Change only pax info.” is checked marked. Screenshot 1: Screenshot 2:
What is release date in eZee Frontdesk?
What is Release Date? Release date is designed to release allocated rooms. For example, if you take a booking on the agreement that they will provide some %What is Release Date? Release date is designed to release allocated rooms. For example, if you take a booking on the agreement that they will provide some % deposit amount before 7 days of arrivals then, will set release date on 7 days of arrivals. And, when you receive payment you will enter in the […]
Sorry, You cannot do this transaction. Reason: The Information is Audited and Freeze.
Error Message: Solution: 1. Take BackUp 2. RunError Message: Solution: 1. Take BackUp 2. Run Datadoctor. Link: http://www.ezeecentrix.com/download/DataDoctor/Datadoctor_AuditedDate_TodayDate_Same_Issue.exe
System date and Freeze date is same in eZee Burrp or eZee Frondesk.
Cause: It happens when we try to perform night audit from 2 different machines at the same time. This usually happens in the client-serverCause: It happens when we try to perform night audit from 2 different machines at the same time. This usually happens in the client-server environment, whereby, two different user tries to perform night audit at the same time. Solution: (Below steps has to be followed as it is) Take the backup of eZee Burrp/Frontdesk. Click HERE to download the fix. […]
How to check guest’s booking history and last tariff offered in eZee Frontdesk?
eZee Frontdesk provides detailed guest database including guest's booking History. Guest Database contains important contact details & complete overvieweZee Frontdesk provides detailed guest database including guest’s booking History. Guest Database contains important contact details & complete overview about Guest. Guest’s booking history& last offered tariff can be viewed from guest history. Location: eZee Frontdesk >> Front Office >> Guest Database >> Select Guest >> Edit >> View History Screenshot 1: Screenshot 2: