WRD Error codes and explanations!!

Below are the meaning of error codes found in WRD log: "-600" >  "PMS booking is No-show." "-400" > "Guest already checked in." "-500" >Below are the meaning of error codes found in WRD log: “-600” >  “PMS booking is No-show.” “-400” > “Guest already checked in.” “-500” > “Guest already checked out.” “-300” >  “Inventory not available.” “-200” >  “Past date booking”

How to integration performed for eZee Burrp Online and FD Online.

Steps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to theSteps are as follows: Note: The default port for Remote Desktop Connection is the port:3389 which we are using for the RDP Connection from client to the server. 1) First Take Server Machine On Remote. 2) Goto Intenet Browser in server machine and Check Port  3389 is open or not? How to check port is open […]

How to export data in CSV format for accounting interface??

Attached is document for exporting of data in CSV format for any third-party accounting interface. PDF Accounting s... (869Attached is document for exporting of data in CSV format for any third-party accounting interface. PDF Accounting s… (869 KB)

How to get BIR Configuration manual in eZee Frontdesk 7.0?

Note: This setting and configuration will be available for the Philippians country only and for the invoice template # 3. How to Access: Step - 1, To addNote: This setting and configuration will be available for the Philippians country only and for the invoice template # 3. How to Access: Step – 1, To add separate rental for the Additional person, first we have to make check in with the Normal Adult Step – 2, After Check in a normal person, there […]

What are the System requirements for Nextgen – Frontdesk / Burrp?

Please ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higherPlease ensure that your system has following minimum system requirement: 1. Hardware requirements Processor- Intel i3 2.7 GHz or higher Minimum RAM- 4 GB 2. OS requirements Operating System: Windows 7 Service Pack 1 or higher. Server Operating System: Windows Server 2008 R2 or higher. It supports *.exe[Execution] file means software can be installed only on the windows […]

How to configure Yahoo email account in eZee Frontdesk 7.0?

Yahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo emailYahoo also requires authentication while configuring email account with eZee software. Please follow the below steps, when we try to configure Yahoo email account. Step 1)  :  We need to Authorized eZee Software and generate password (Authorized password) Go to the link:     https://login.yahoo.com/account/security?scrumb=vwTq6VkfgB4    Step 2)   :   Select “AppType = Other” from Dropdown […]

How to add several currencies or exchange rate in eZee Frontdesk 7.0?

What is exchange rate? When guest is pay with different currencies, we have to define exchange rate. Define all the currencies that you are collecting fromWhat is exchange rate? When guest is pay with different currencies, we have to define exchange rate. Define all the currencies that you are collecting from guest . Location:  eZee Frontdesk Configuration >> Configuration >> Exchange Rate User Privilege: – Configure Property >> Configure Currency Exchange Rate – Add Exchange Rate, Edit Exchange Rate, Void Exchange rate […]

How does Yield Management work in eZee Frontdesk?

What is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior inWhat is Yield management? Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, time-limited resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory […]

How to add wakeup call in eZee frontdesk 7.0?

What is Wakeup Call? It is a prearranged alerts or reminder in order to wake someone up. Location: eZee Frontdesk >>  Tools & UtilitiesWhat is Wakeup Call? It is a prearranged alerts or reminder in order to wake someone up. Location: eZee Frontdesk >>  Tools & Utilities >> Wake up Call User Privilege: Can see Wakeup call Popup How to Access: Follow below steps to set wake up call: Note: Wake up call is working on real date time (Not based […]

How to enable business source wise room allocation in eZee Frontdesk?

Open eZee Frontdesk configuration >> Advance settings >> Rental. Refer below document for further details: Business Source Wise InventoryOpen eZee Frontdesk configuration >> Advance settings >> Rental. Refer below document for further details: Business Source Wise Inventory Allocation

How can we set weekends Rates in Frontdesk configuration?

User can specify the days that need to be considered as weekend Location: eZee Front desk Configuration >> Property Setup >> Room Tariff User can specify the days that need to be considered as weekend Location: eZee Front desk Configuration >> Property Setup >> Room Tariff  >> Define Tariff  Pre-requisite: eZee Front desk Configuration >> Advance Settings >> Rental >> Weekend Settings You must have to define Weekdays Rates/Weekend Rates. When you change rate, Room Tariff applied on […]

User should NOT change the rate after checked-in in eZee Frontdesk

Steps : 1) Go to eZee Frontdesk Configuration>> Configuration >> User >> Select and Edit User from the list Please refer belowSteps : 1) Go to eZee Frontdesk Configuration>> Configuration >> User >> Select and Edit User from the list Please refer below screenshot   2)Once you edit User Goto Operational Privilege >> Find with Keyword “ability” click on find icon so it will show privilege “ability to change tarrif after check in” that is what you […]

Can voucher gets printer automatically on posting of extra charges?

eZee configuration >> Advance setting >> Printing tab >> Other Printing option. Please tick mark "Print Voucher on Post extraeZee configuration >> Advance setting >> Printing tab >> Other Printing option. Please tick mark “Print Voucher on Post extra charges”. 

How to inactive/delete configured room in eZee Frontdesk 7.0?

It is not possible to delete Room but, we can Inactivate room from the system. Location: eZee Frontdesk Configuration >> Property Setup >> RoomIt is not possible to delete Room but, we can Inactivate room from the system. Location: eZee Frontdesk Configuration >> Property Setup >> Room Operation How to Access: Kindly follow below steps to inactive room Note: If room used by any operation or transaction then you are not able to inactive room Screenshot 1: Edit Room […]

How to set Phone, Email, Identity Proof and other details as mandatory while check-in/Reservation/booking in eZee Frontdesk?

Location: eZee Front desk Configuration >> Advance Settings >> Rental >> Reservation/CheckIn/Booking Mandatory Settings  >>  CheckLocation: eZee Front desk Configuration >> Advance Settings >> Rental >> Reservation/CheckIn/Booking Mandatory Settings  >>  Check Mark preferred details  >> Save. Screenshot 1: Restart eZee Frontdesk to Get the effect on changes made.

How to print Invoice automatically or manually as I checked out in eZee Frontdesk 7.0??

You can change those settings from eZee Configuration. Location: eZee Frontdesk Configuration >> Advance Settings >> Printing  How toYou can change those settings from eZee Configuration. Location: eZee Frontdesk Configuration >> Advance Settings >> Printing  How to Access: Please Refer below screen shot for the steps: Screenshot 1: Check mark the option ” Don’t print, I will press Print Button”

How to post banquet bill in room folio in eZee Frondesk?

Yes! After the banquet charges are posted, while making the payment we can transfer the balance into roomYes! After the banquet charges are posted, while making the payment we can transfer the balance into room folio. Screenshot:

I want to connect the room 401 and 402, but at the same time able to sell them separately if necessary.

What is Connected Room in eZee Frontdesk? "Connected Rooms" make Check In for one room and you "Select" connected room option then two folio will be createdWhat is Connected Room in eZee Frontdesk? “Connected Rooms” make Check In for one room and you “Select” connected room option then two folio will be created for both the connected rooms and  guest name will be same for both the rooms by which you make the guest checked In. eZee Frontdesk Configuration >> Advance […]

Can I set booking percentage in Front Desk Software to a negative number to underbook a type of room?

Yes! eZee Frontdesk Configuration>> Property Setup >> Room Type >> Select particular rate type >> Edit >> Set Over BookingYes! eZee Frontdesk Configuration>> Property Setup >> Room Type >> Select particular rate type >> Edit >> Set Over Booking Percentage >> Save. Screenshot:

-1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge]

Problem: -1: Conversion from string to type Boolean is not valid. while sending group voucher via email in Group booking so perform below steps. 1) CloseProblem: -1: Conversion from string to type Boolean is not valid. [MergeCode-MailMerge] while sending group voucher via email in Group booking so perform below steps. 1) Close eZee on all machine except server machine. 2) Take DB back up from Server machine and close eZee on server machine 3) Keep tool Datadoctor_20171207 in application folder(C:\Program […]